Ombudsman Followup Flashcards
What was the description of the households?
Some remodeling, plexiglass in windows and doors, seclusion rooms repurposed into medication rooms. Stark: nearly nothing on walls, some large furniture, minimal personal or leisure items. Individuals could lock the doors to their rooms.
How were staff described during the follow-up visit?
Very welcoming and cooperative.
What was the client’s description of staff?
They don’t do shit. They say they do, but they don’t.
How were the recommendations of the internal reviewer handled?
Some of the recommendations were accepted but the majority were accepted with modifications. It is unclear whether anything further happens with these recommendations such as being shared with the treatment team or acted upon in some other way.
What was the state of the records (data)?
Records appeared disorganized and confusing and because of this, the records were difficult to review. The documents were very different than those used at the time of the initial review. Many of the documents were lengthy, redundant, and scattered making it questionable how the records can all come together to be actually used in a meaningful way.
What is the analysis of the “Boys Town” model?
The primary treatment technique used is IM&R (Illness Management and Recovery), an approach normally used with people with serious and persistent mental illness, but it is not difficult to adjust this approach for persons with developmental disabilities. Group session on nine IM&R modules (not the tenth on drug and alcohol use due to staff not having training/credentials despite chemical dependency in a number of clients.
What is the conclusion of the “Be Cool” model?
The treatment model combines educational, awareness, insight cognitive, and real-life applications to bring the client into self-empowerment to change. Done in a group setting. Unclear whether it was evidence-based or suited to this population.
As an adult who will be participating in the community, work skills are important. What happened to the vocational program?
There were no employment or job-training opportunities available to clients. Employment is not available under the redesigned program. In the initial METO review, the vocational program was robust, but now it is absent.
