OHS Flashcards
Which of the following would you do during your training initiative if you were applying the behaviourist perspective to learning?
Question 1 options:
allow existing employees to evaluate the behaviours of trainees
allow trainees to observe others on the job
provide rewards immediately following the demonstration of a desired behaviour
allow trainees to directly participate in simulations
provide rewards immediately following the demonstration of a desired behaviour
What common individual needs assessment technique would work best for isolating whether training should focus on knowledge rather than skills?
Question 2 options:
past observations of the worker at work
bringing the worker in to do a work sample
having them take an online/pen and paper test
observing a group of their peers
having them take an online/pen and paper test
Which of the following is a dimension for characterizing behavioural consequences?
Question 6 options:
Immediate or delayed
short-term or long-term
Limited or extensive
compliance or performance
Immediate or delayed
During what type of training would you most likely be asked to participate in a role play?
Question 3 options:
social learning
behavioural learning
experiential learning
simulation learning
experiential learning
What is motivation based on one’s interest and enjoyment?
Question 4 options:
amotivation
extrinsic motivation
intrinsic motivation
compliance
intrinsic motivation
Which of the following activities would occur during the signal detection phase of the crisis management process?
Question 7 options:
incident review and analysis
development of a response plan
Documentation of potential emergencies
stress management exercises
Documentation of potential emergencies
Brenda recently started a new job wherein she is responsible for supporting the implementation of a leadership development program. Brenda is eager to help her company and is excited at the opportunity to improve her company’s performance. Brenda requests a meeting with her boss to go over the goals and objectives that she is to achieve over the next year. Brenda’s boss replies to her questions with “your goal is to make it happen.” Brenda leaves the meeting feeling uncertain and overwhelmed about what exactly she is to accomplish. According to the goal-setting theory, what should Brenda’s boss have done to ensure she stays motivated?
Question 5 options:
Provide Brenda with the company’s safety climate survey results so she can identify the problems
provide Brenda with more specific goals about what she is to achieve
ask Brenda why she is eager and excited to support the initiative
introduce Brenda to a mentor within the organization to ensure she can set organization-specific
provide Brenda with more specific goals about what she is to achieve
Which person is most likely to replace the designated emergency manager if they are killed or become incapacitated as a result of an emergency?
Question 8 options:
the local fire chief
the HR manager
An OH&S specialist
another senior shift supervisor
another senior shift supervisor
When should you walk away from a chemical spill?
Question 9 options:
when the chemical is toxic
when the spill is small in size
when you have not had specific training
when medical aid has already been called
when you have not had specific training
An incident investigation that is conducted appropriately should help an organization determine which of the following?
Question 10 options:
Appropriate work accommodations
who is to blame
How to prevent a similar incident
potential fines from regulators
How to prevent a similar incident
Which of the following has the greatest influence on whether an incident is investigated?
Question 11 options:
safety climate
management commitment
legal requirements
Safety participation
legal requirement
Who generally has primary responsibility for incident investigation?
Question 12 options:
the worker’s immediate supervisor
a management member of the JHSC
an investigator from the Ministry of Labour
a technical expert from the industry association
a
Inspection of the incident scene to get a picture of the total environment is the definition of which investigation method?
Question 13 options:
walkthrough
re-enactment
observation
interview
a
Which of the following is a workplace injury that results in an employee missing time from work?
Question 14 options:
Occupational injury
occupational illness
a lost-time injury
c
The majority of Canadian workers are regulated by the federal Occupational Health and Safety Act.
Question 15 options:
True
False
false
Standards and codes provide practical guidance on the implementation of occupational health and safety practices.
Question 16 options:
True
False
true
Technology-related stressors include all of the following factors EXCEPT
Question 17 options:
malfunctions
isolation
privacy
ergonomics
d
The assault cycle identifies the cause of an individual act of aggression
Question 18 options:
True
False
false
Keeping detailed OH&S training records is primarily done for the purposes of avoiding lawsuits in the event of an incident
Question 19 options:
True
False
false
The best method an HR manager should use to gather individual reactions to training is an anonymous feedback/suggestion box
Question 20 options:
True
False
false
The number of employees required to have certification in first aid is the same across all industries
Question 21 options:
True
False
false
Examination of the organization’s safety climate is one way to determine the extent of organizational support for an OH&S training program
Question 22 options:
True
False
true
Vulnerable workers, including less educated workers, low-wage earners, and non-union members, face greater barriers to OH&S training
Question 23 options:
True
False
true
Successful training initiatives should be in line with which of the following?
Question 24 options:
overall injury rates
overall organizational strategy
needs of supervisors
employee satisfaction levels
b
Which health and safety jurisdictions incorporate WHMIS training?
Question 25 options:
federal, provincial, and territorial
provincial
territorial
federal and provincial
a
Corey is the director of safety for a small but successful clothing retail company and he is working toward having a more positive safety climate within the company. As an expert in safety climate, what do you suggest that Corey do?
Question 26 options:
hire a safety champion to push safety goals
focus on achieving high productivity among a core group of employees
include safety-related information when communicating about productivity
focus less on productivity because being safe and productive is not realistic
c
Andrew needs to increase safety compliance. As a human resource practitioner, what would you recommend that Andrew evaluate?
Question 27 options:
The legislative requirements
The motivation level
The training program
The joint occupational safety and health committee involvement
b
John works for a pizza restaurant. He’s been informed that delivery drivers have been working with kitchen staff to develop creative solutions to manage the pressure of delivering pizzas while they are hot without compromising safe driving behaviours. What is this is an example of?
Question 28 options:
safety compliance
safety participation
safety consequences
safety antecedents
b
Prachi is trying to problem solve. Her employees don’t follow some of the basic occupational health and safety policies and procedures within her company. After asking some frontline staff about why they appear to ignore the rules, Prachi realizes the language used in the policies is very technical. Employees do not know how to apply the policy within various environments. Based on this information, why are Prachi’s employees not following procedures?
Question 29 options:
They are not motivated
They do not have the opportunity
They do not have the ability
They are not aware of the risks
c
Safety programs can be categorized according to which of the following?
Question 30 options:
engineering, administrative, PPE
engineering, administrative, behavioural
individual, organizational, legislative
employee, managers, stakeholders
b
How can managers ensure that safety training contributes to the organization’s safety climate?
Question 31 options:
support utilization of knowledge and skills acquired via training
provide rewards for completing safety training programs
involve worker-trainers in safety training programs
make all employees attend safety training on a regular basis
a
What characteristic of transformational leadership is the supervisor demonstrating when he asks Jarred to come in to talk about how he feels about his coworkers putting pressure on him to take short cuts so that everyone can go home sooner?
Question 32 options:
idealized influence
inspirational motivation
individualized consideration
intellectual stimulation
c
The July 6, 2013, railway disaster in Lac-Mégantic, Quebec highlighted the danger that businesses can face when they are located close to rail lines, especially in the event of a derailment. One hundred and fifteen businesses were severely affected when an unattended train carrying crude oil derailed and crashed in the downtown area. Thirty buildings were completely destroyed, much of the downtown infrastructure (roads, utilities, and so on) was destroyed or severely damaged, and over 40 people died with many others seriously injured. While a runaway train may seem to be a rare occurrence, Canadian statistics indicate that, based on data from 2007–2011, on average there are 58 derailments annually, although not all of these involve dangerous goods.
What is the dominating characteristic of an emergency, as illustrated by the Lac-Mégantic situation, which differentiates it from other occupational health and safety incidents?
Question 33 options:
it is sudden and requires an immediate response
it is often caused by humans
it is always unpredictable
it can cause damage to life and property
a
The July 6, 2013, railway disaster in Lac-Mégantic, Quebec highlighted the danger that businesses can face when they are located close to rail lines, especially in the event of a derailment. One hundred and fifteen businesses were severely affected when an unattended train carrying crude oil derailed and crashed in the downtown area. Thirty buildings were completely destroyed, much of the downtown infrastructure (roads, utilities, and so on) was destroyed or severely damaged, and over 40 people died with many others seriously injured. While a runaway train may seem to be a rare occurrence, Canadian statistics indicate that, based on data from 2007–2011, on average there are 58 derailments annually, although not all of these involve dangerous goods.
What stage of the crisis management process would involve offering psychological support to employees who are experiencing uncertainty about their jobs and financial situation because the business is temporarily shut down?
Question 34 options:
coping
recovery
preparation
damage containment
b
The July 6, 2013, railway disaster in Lac-Mégantic, Quebec highlighted the danger that businesses can face when they are located close to rail lines, especially in the event of a derailment. One hundred and fifteen businesses were severely affected when an unattended train carrying crude oil derailed and crashed in the downtown area. Thirty buildings were completely destroyed, much of the downtown infrastructure (roads, utilities, and so on) was destroyed or severely damaged, and over 40 people died with many others seriously injured. While a runaway train may seem to be a rare occurrence, Canadian statistics indicate that, based on data from 2007–2011, on average there are 58 derailments annually, although not all of these involve dangerous goods.
Some train derailments create chemical spills, such as oil leaks. What is the appropriate response in such cases?
Question 35 options:
Clean up the spill and report the incident to the Ministry of Labour
warn others, isolate the spill, assist the injured, and notify authorities
try to determine what the spilled material is and whether it can be safely handled
try to identify what led to the accident and how to prevent another accident in future
b
The July 6, 2013, railway disaster in Lac-Mégantic, Quebec highlighted the danger that businesses can face when they are located close to rail lines, especially in the event of a derailment. One hundred and fifteen businesses were severely affected when an unattended train carrying crude oil derailed and crashed in the downtown area. Thirty buildings were completely destroyed, much of the downtown infrastructure (roads, utilities, and so on) was destroyed or severely damaged, and over 40 people died with many others seriously injured. While a runaway train may seem to be a rare occurrence, Canadian statistics indicate that, based on data from 2007–2011, on average there are 58 derailments annually, although not all of these involve dangerous goods.
If there is the opportunity to do so safely, what type of extinguisher should be used to fight an oil-based fire caused by sparks from the derailment?
Question 37 options:
water
powder
CO2, halon
CO2, dry chemical
d
The July 6, 2013, railway disaster in Lac-Mégantic, Quebec highlighted the danger that businesses can face when they are located close to rail lines, especially in the event of a derailment. One hundred and fifteen businesses were severely affected when an unattended train carrying crude oil derailed and crashed in the downtown area. Thirty buildings were completely destroyed, much of the downtown infrastructure (roads, utilities, and so on) was destroyed or severely damaged, and over 40 people died with many others seriously injured. While a runaway train may seem to be a rare occurrence, Canadian statistics indicate that, based on data from 2007–2011, on average there are 58 derailments annually, although not all of these involve dangerous goods.
In the case of a train derailment in the immediate vicinity, where should a roll call of employees from the local factory take place?
Question 36 options:
At the command centre
At the designated assembly area(s)
In the parking lot of a local church or school
In the company cafeteria or other large meeting room
b
The purpose of the learning stage is to establish whether the organization showed due diligence in preparing for an emergency
Question 38 options:
True
False
false
After a workplace emergency, managers should clamp down on employees’ socializing so that the business can get back to normal as quickly as possible
Question 39 options:
True
False
false
Futureproofing is based on the notion that organizations have to anticipate and assess the risk and consequences of a broad range of emergencies
Question 40 options:
True
False
true
On Friday, August 23, 2013, a construction worker fell 55 floors to his death while working on what will become Toronto’s tallest condominium building. Despite a variety of safety precautions, this type of incident is not uncommon in the construction industry. Three days earlier, on Tuesday, August 20, 2013, a construction worker in Las Vegas, Nevada also died in a fall from a building under construction.
Answer the following question: What organization would have the legal right to demand a mandatory investigation into the Toronto worker’s death?
Question 41 options:
Ontario Ministry of Labour
City of Toronto Building Department
Workers Insurance Safety Board (Ontario)
the construction firm for whom he worked
a
On Friday, August 23, 2013, a construction worker fell 55 floors to his death while working on what will become Toronto’s tallest condominium building. Despite a variety of safety precautions, this type of incident is not uncommon in the construction industry. Three days earlier, on Tuesday, August 20, 2013, a construction worker in Las Vegas, Nevada also died in a fall from a building under construction.
What is the action that should have been taken by the site manager immediately after the incident?
Question 42 options:
Taking photographs of the job site
securing and protecting the scene(s)
documenting any personal protective equipment in use
talking to coworkers who were in the immediate area
b
On Friday, August 23, 2013, a construction worker fell 55 floors to his death while working on what will become Toronto’s tallest condominium building. Despite a variety of safety precautions, this type of incident is not uncommon in the construction industry. Three days earlier, on Tuesday, August 20, 2013, a construction worker in Las Vegas, Nevada also died in a fall from a building under construction.
According to the textbook, what should coworkers who witnessed the incident be offered prior to being interviewed?
Question 43 options:
legal advice
trauma counselling
the opportunity to go home to calm down first
the opportunity to retrieve tools left at the incident site
b
On Friday, August 23, 2013, a construction worker fell 55 floors to his death while working on what will become Toronto’s tallest condominium building. Despite a variety of safety precautions, this type of incident is not uncommon in the construction industry. Three days earlier, on Tuesday, August 20, 2013, a construction worker in Las Vegas, Nevada also died in a fall from a building under construction.
What would be an example of the fourth level of defence from the Swiss cheese model, which might have prevented this fatality?
Question 44 options:
safety training
a strong safety culture
rails along the edge of open floors
a safety-conscious supervisor
c
On Friday, August 23, 2013, a construction worker fell 55 floors to his death while working on what will become Toronto’s tallest condominium building. Despite a variety of safety precautions, this type of incident is not uncommon in the construction industry. Three days earlier, on Tuesday, August 20, 2013, a construction worker in Las Vegas, Nevada also died in a fall from a building under construction.
Although possibly not a cause of the Toronto incident, what factor might explain a cognitive failure to reattach a safety tether/harness to a safety hook after moving from one floor to the next floor of a building under construction?
Question 45 options:
uncomfortable equipment
a careless attitude toward safety
a fight at home that morning
hand–eye coordination problems
c
It is recommended that incidents be reported to a workers’ compensation board, normally within three days
Question 46 options:
True
False
true
If the other members of the injured worker’s work group are unharmed and not experiencing emotional distress, they can continue with their work immediately after the incident.
Question 47 options:
True
False
false
Re-enactments are an investigative technique design to elicit the truth from witnesses
Question 48 options:
True
False
false
A typical cognitive interview involves probing questions
Question 49 options:
True
False
true
Investigators should avoid giving interviewees feedback
Question 50 options:
True
False
false
