Oganisational assessment Flashcards
What are some key areas org psychs are responsible for?
Selection & Promotion Transitions / change Management Teams Outplacement Well-being / rehab Training
Why is there a need to assess for selection?
To reduce turnover (therefore reduce cost)
To get the best fit
Fair / reduces subjectivity
Big numbers reduced easily
What are some disadvantages of assessment in selection?
Culturally/ racially biased Ignores adaptiveness Can be faked Cost Demanding on people who have proved themselves through achievements
What are 2 types of selection tests?
Group
Individual
What are cognitive ability tests valued for?
Their predictive validity in:
job satisfaction
performance
career success
Where does cognitive ability predict better performance?
in a complex environment
with new and novel tasks
What are the advantages of cognitive ability testing?
not easily faked
common standard for comparison
What are the disadvantages of cognitive ability testing?
insensitive feedback
outside the box thinking penalised
culturally biased
What is an issue that compromises cognitive testing in selection situations?
Test Coaching
What personality trait is the best predictor of occupational performance?
Conscientiousness
Why use personality tests in selection?
predictor of performance (adds to cognitive assessment)
identifies individual needs
viable legally (when can’t use criminal history etc.)
What is Bandwidth Fidelity Dilemma?
When targeting narrow behaviours = focus on specific features
When targeting broad behaviours = focus on broad features of personlity
When might someone in agreeableness do well and not do so well?
Well: customer relations/ team-based culture
Not so well: highly competitive/ argumentative (law) culture - management
When would openness serve someone well?
In changing environments
Why do personality tests generate most negativity in the public domain?
questions:
invade privacy
lack face validity
lack procedural justice
What are some personality tests commonly used in org settings?
- NEO PI-R
- Myers-Briggs Type Inventory
- MMPI-2
- 16PF
- Eysenck Personality Questionnaire-R
- Hogan’s
What do high L scores on the MMPI-2 suggest of a person?
Concealing undesirable personality characteristics
Dishonest/deceptive
What have High L scores on the MMPI-2 been showed to be linked to in an org setting?
termination
insubordination
resignation
A law enforcement applicant with any Basic Scale score above T = 65 may be?
Problematic
What should be released first: verbal feedback or written feedback?
Verbal
Which results should be given first: high scores or low scores?
High
What impacts client acceptance of feedback?
Authority/ status
Personality traits
Self-esteem
What is someone who is psychotic typically like?
Solo - not social
Troublesome
Lack empathy - likes to make fools of others
Hostile and agressive
What are Eysenck’s personality types?
Psychotic
Extravert
Introvert
Neurotic
What is someone who is an extravert usually like?
Sociable Doesn't like being alone Craves excitement / likes change Easygoing/ optimistic Looses temper quickly Not reliable
What is someone who is an introvert usually like?
Quiet
Planner - well organised
Seldom looses temper - keeps feelings under control
Reliable - ethical
What is someone who is neurotic usually like?
anxious
moody
emotional
irrational
What is the EPQ-R?
Eysenck Personality Quota
What types of jobs would someone high on Extraversion be interested in?
commercially related with high social interaction
What types of jobs would someone with high Psychotic scores be interested in?
NOT Admin jobs
Creative jobs
Someone high on P and E or N is likely to be?
Antisocial
Ability and propensity to fake depends on:
–Cognitive ability - Item transparency
– Moral values - Need for approval
– Coaching - Motivation
How many factors in the Hogan Personality Inventory?
5
What does a higher score on the HDS (Hogan) symbolise?
higher risk -more problems at work
What are the HDS primary Scales (Hogan)? (7)
Adjustment Ambition Sociability Interpersonal Sensitivity Prudence Inquisitive Learning Approach
What are the HDS (moving away, against or toward) Scales? (11)
Moving away: Excitable Sceptical Cautious Reserved Leisurely
Moving Against: Bold Mischievous Colourful Imaginative
Moving toward:
Diligent
Dutiful
What percentage of the workplace are psychopaths?
1-3%
Why do psychopaths choose the workplace to target individuals?
Alternative to criminal acts = achievement / ambition
