Oganisational assessment Flashcards

1
Q

What are some key areas org psychs are responsible for?

A
Selection & Promotion 
Transitions / change
Management 
Teams 
Outplacement 
Well-being / rehab
Training
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2
Q

Why is there a need to assess for selection?

A

To reduce turnover (therefore reduce cost)
To get the best fit
Fair / reduces subjectivity
Big numbers reduced easily

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3
Q

What are some disadvantages of assessment in selection?

A
Culturally/ racially biased 
Ignores adaptiveness
Can be faked 
Cost 
Demanding on people who have proved themselves through achievements
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4
Q

What are 2 types of selection tests?

A

Group

Individual

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5
Q

What are cognitive ability tests valued for?

A

Their predictive validity in:
job satisfaction
performance
career success

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6
Q

Where does cognitive ability predict better performance?

A

in a complex environment

with new and novel tasks

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7
Q

What are the advantages of cognitive ability testing?

A

not easily faked

common standard for comparison

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8
Q

What are the disadvantages of cognitive ability testing?

A

insensitive feedback
outside the box thinking penalised
culturally biased

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9
Q

What is an issue that compromises cognitive testing in selection situations?

A

Test Coaching

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10
Q

What personality trait is the best predictor of occupational performance?

A

Conscientiousness

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11
Q

Why use personality tests in selection?

A

predictor of performance (adds to cognitive assessment)
identifies individual needs
viable legally (when can’t use criminal history etc.)

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12
Q

What is Bandwidth Fidelity Dilemma?

A

When targeting narrow behaviours = focus on specific features
When targeting broad behaviours = focus on broad features of personlity

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13
Q

When might someone in agreeableness do well and not do so well?

A

Well: customer relations/ team-based culture

Not so well: highly competitive/ argumentative (law) culture - management

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14
Q

When would openness serve someone well?

A

In changing environments

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15
Q

Why do personality tests generate most negativity in the public domain?

A

questions:
invade privacy
lack face validity
lack procedural justice

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16
Q

What are some personality tests commonly used in org settings?

A
  • NEO PI-R
  • Myers-Briggs Type Inventory
  • MMPI-2
  • 16PF
  • Eysenck Personality Questionnaire-R
  • Hogan’s
17
Q

What do high L scores on the MMPI-2 suggest of a person?

A

Concealing undesirable personality characteristics

Dishonest/deceptive

18
Q

What have High L scores on the MMPI-2 been showed to be linked to in an org setting?

A

termination
insubordination
resignation

19
Q

A law enforcement applicant with any Basic Scale score above T = 65 may be?

A

Problematic

20
Q

What should be released first: verbal feedback or written feedback?

A

Verbal

21
Q

Which results should be given first: high scores or low scores?

A

High

22
Q

What impacts client acceptance of feedback?

A

Authority/ status
Personality traits
Self-esteem

23
Q

What is someone who is psychotic typically like?

A

Solo - not social
Troublesome
Lack empathy - likes to make fools of others
Hostile and agressive

24
Q

What are Eysenck’s personality types?

A

Psychotic
Extravert
Introvert
Neurotic

25
Q

What is someone who is an extravert usually like?

A
Sociable
Doesn't like being alone
Craves excitement / likes change
Easygoing/ optimistic 
Looses temper quickly 
Not reliable
26
Q

What is someone who is an introvert usually like?

A

Quiet
Planner - well organised
Seldom looses temper - keeps feelings under control
Reliable - ethical

27
Q

What is someone who is neurotic usually like?

A

anxious
moody
emotional
irrational

28
Q

What is the EPQ-R?

A

Eysenck Personality Quota

29
Q

What types of jobs would someone high on Extraversion be interested in?

A

commercially related with high social interaction

30
Q

What types of jobs would someone with high Psychotic scores be interested in?

A

NOT Admin jobs

Creative jobs

31
Q

Someone high on P and E or N is likely to be?

A

Antisocial

32
Q

Ability and propensity to fake depends on:

A

–Cognitive ability - Item transparency
– Moral values - Need for approval
– Coaching - Motivation

33
Q

How many factors in the Hogan Personality Inventory?

A

5

34
Q

What does a higher score on the HDS (Hogan) symbolise?

A

higher risk -more problems at work

35
Q

What are the HDS primary Scales (Hogan)? (7)

A
Adjustment
Ambition 
Sociability
Interpersonal Sensitivity
Prudence
Inquisitive 
Learning Approach
36
Q

What are the HDS (moving away, against or toward) Scales? (11)

A
Moving away:
 Excitable
 Sceptical
 Cautious
 Reserved
 Leisurely
Moving Against:
 Bold 
 Mischievous
 Colourful
 Imaginative

Moving toward:
Diligent
Dutiful

37
Q

What percentage of the workplace are psychopaths?

A

1-3%

38
Q

Why do psychopaths choose the workplace to target individuals?

A

Alternative to criminal acts = achievement / ambition