Oct 2020

Question 1

Q1. When the reward for an improvement proposal concerning business operations is determined based on the decision table below, how much is the reward for an
improvement proposal for an improvement of $20,000 and a turnaround time reduction
of three days? Here, “Y” in the table means that each condition holds “true”, and “N”
means “not true”. In addition, “” indicates the reward that applies to a specific
combination of these conditions.

Question 2

As shown in the figure below, decimal numbers 2, 5, 10, and 21 are represented using
five (5) squares that are black or white.
2 □□□■□
5 □□■□■
10 □■□■□
21 ■□■□■
A white square indicates 0, and a black square indicates a positive value that is different
depending on the position of the square. When the sum total of the values of the five
(5) squares shows a numeric value, which of the following decimal numbers is
represented by ■■□□□?

a) 12

b) 20

c) 24

d) 30

Answer 2

c

Question 3

When a chairperson and a secretary are selected from three (3) candidates with a method
that allows dual roles, from the three (3) candidates, there are three (3) combinations for
the selection of a single chairperson and three (3) combinations for the selection of a secretary, so in total, there are nine (9) combinations for the selection of a chairperson
and a secretary. When a chairperson and a secretary are selected from five (5) candidates with a method that allows dual roles, how many combinations for the selection are there?

a) 5

b) 10

c) 20

d) 25

Answer 3

d

Question 4

Which of the following is always true for two (2) sets A and B? Here, (X  Y) represents
the part that belongs to both X and Y (intersection set), and (X  Y) represents the part
that belongs to at least one of X or Y (union set).

a) (A  B) is a subset of the complement of (A  B).

b) (A  B) is a subset of A.

c) (A  B) is a subset of (A  B).

d) (A  B) is a subset of the complement of A.

Answer 4

c

Question 5

In a queue, three elements 33, 27, and 12 are enqueued in this order. After the element
45 is enqueued to this queue, two (2) elements are retrieved (or dequeued). Which of
the following is the second element to be retrieved?

a) 12

b) 27

c) 33

d) 45

Answer 5

b

Question 6

Q6. There exist four (4)states numbered 1 through 4. The four (4) states are connected as
shown in the figure below, and the state transition occurs in a clockwise or counterclockwise direction.

Question 7

Which of the following is an appropriate description concerning HTML?

a) It is a markup language that can specify the logical structure and layout of a Web page
by using tags.

b) It is a script language that can describe the program or processing steps executed on a
browser.

c) It is a communication protocol that is used between a browser and a Web server.

d) It is a markup language that enables users to describe the meaning and structure of
data by defining their own unique tags.

Answer 7

a

Question 8

Which of the following is an appropriate description concerning the Java language?

a) It is a markup language used for describing Web pages.

b) It is a language developed for scientific and engineering calculations.

c) It is an object-oriented language that provides platform-independent portability.

d) It is a language developed for business-oriented calculations.

Answer 8

c

Question 9

Which of the following is an appropriate way for extracting data from a stack that stores
multiple data?

a) Data is extracted from an arbitrary location that is specified, regardless of the sequence that data is stored in.

b) Data that was stored last is extracted first.

c) Data that was stored first is extracted first.

d) Data has a key, and it is extracted according to the priority of the key.

Answer 9

b

Question 10

Which of the following is the appropriate description concerning a device driver that
enables the use of peripheral equipment with a PC?

a) When a hard disk drive is initialized and the operating system is reinstalled, it is
necessary to reinstall device drivers that were installed separately to the operating
system.

b) When new application software is installed, it is necessary to reinstall all device
drivers that this software uses.

c) Even if a device driver is no longer required, a user cannot delete the device driver
once it is installed.

d) If only one (1) device driver for a printer is installed, all printers can be used
regardless of manufacturer or model.

Answer 10

a

Question 11

Which of the following is an appropriate description of the cache memory of a CPU?

a) The size of cache memory is greater than or equal to the size of main memory.

b) Cache memory is used to reduce the effective access time of main memory.

c) On computers with a large main memory, there is no effect of cache memory.

d) In order to increase the hit rate, the user specifies the frequently used programs to
be resident in cache memory.

Answer 11

b

Question 12

Q12. A list of PC hardware contains the items that are shown in the Table. Which of the
following is an appropriate description concerning these items?

Question 13

Which of the following is appropriate as a description concerning Plug and Play?

a) When a peripheral device is connected to a PC, installation and settings of the device
driver are performed automatically.

b) Software for enhancing the functions of application software is installed separately.

c) Power is supplied from a PC to a peripheral device via a cable connected to the
peripheral device.

d) A specific program is executed, and the system performance is evaluated on the basis
of the time taken for the processing.

Answer 13

a

Question 14

Q14. Which of the following is an explanation of the reliability index that is calculated by
the expression below?

   MTBF  MTBF＋MTTR 

a) Average time until a system failure occurs

b) Average time taken to recover a system after a failure

c) Proportion of the operation time of a system to the total time

d) Proportion of the downtime of a system to the total time

Answer 14

c

Question 15

Q15. When a computer system operates for 1,200 hours, the status of the normal operation
time and the repair time is shown in the table below. What is the value of MTTR of
the system?

Question 16

Q16. The system configurations A through C are made up by connecting multiple identical
devices. Which of the following is a list where A through C are sorted in descending
order of availability? Here, represents a device. The parallel connection requires
only one (1) of the devices to be functional, while the series connection requires all
devices to be functional.

Question 17

When the types of programs that are executed when a PC is started are broadly classified
into three categories, namely BIOS (Basic Input Output System), OS, and resident
application program, which of the following is the order of execution of the programs?

a) BIOS, OS, resident application program

b) OS, BIOS, resident application program

c) OS, resident application program, BIOS

d) Resident application program, BIOS, OS

Answer 17

a

Question 18

Q18. Spreadsheet software is used to predict sales according to the weather. The table is a
worksheet into which the probability for the weather type (sunny, cloudy, rainy) on the
day to be predicted and the predicted sales amount by weather type for each product is entered. An expression is entered in cell E4 to calculate the predicted sales amount on
the day for Product A, and this is copied to cells E5 through E6 and used. Under these
conditions, which of the following is an appropriate expression to be entered in cell E4? Here, to obtain the predicted sales amount on the day for each product, the probability for each weather type is multiplied by the predicted sales amount for each of weather type, and then these values are added up.

Question 19

Which of the following is an advantage of using OSS (Open Source Software)?

a) Technical support is provided free of charge from the developer at the time of
installation.

b) The software is not prone to infection of viruses, as the source code is not released.

c) Compensation can be received for damages caused by defects in the software.

d) The source code can be modified to fit the environment of the user in accordance
with the license conditions.

Answer 19

d

Question 20

Multiple files stored on a hard disk are used in work, from Monday to Friday. In order
to handle failure of the hard disk, the data is backed up to another hard disk after the
end of each day’s work. When the backup has following conditions, what is the total
time required (in minutes) to perform backups of data from Monday to Friday?

[Conditions for backups]
(1) There are 6,000 files used in work, each with a size of 3 Mbytes.

(2) In each day’s work, 1,000 files are modified. Modifications do not change the size
of the files.

(3) Files are copied to the other hard disk at a speed of 10 Mbytes/second. One (1) file
is backed up at a time; backup continues without interruption.

(4) From Monday to Thursday, only files modified that day are backed up. On Friday,
all files are backed up, whether or not they have been modified.

a) 25

b) 35

c) 50

d) 150

Answer 20

c

Question 21

Which of the following is an appropriate combination of software that includes only
OSS (Open Source Software)?

a) Internet Explorer, Linux, PostgreSQL

b) Internet Explorer, PostgreSQL, Windows

c) Firefox, Linux, Thunderbird

d) Firefox, Thunderbird, Windows

Answer 21

c

Question 22

Which of the following is an appropriate description concerning the OS for PCs?

a) Each PC allows only one (1) type of OS to be installed and run on it.

b) There is no OS for PCs equipped with a 64-bit CPU.

c) When an OS is upgraded to a new version, all of the software operating with the old version of the OS cannot be used any more.

d) There exist some OSs for PCs that can be started up by using an external storage device, such as a CD-ROM and USB memory, other than the hard disk.

Answer 22

d

Question 23

Which of the following is the appropriate merit of server virtualization?

a) It enables a single computer to be run like it was multiple servers, so it enables the
flexible distribution of physical resources in response to demand.

b) A server is built by plugging the required number of blades that have a computer
function into a chassis, so the number of machines can be flexibly increased and
decreased.

c) The computers that constitute a server are used without being connected to other servers, so security can be improved.

d) Multiple computers that constitute a server perform the same processing and the
results of the processing are cross-checked against each other, so reliability can be
improved.

Answer 23

a

Question 24

Which of the following is an input method where a touch panel is operated by
touching it in two or more locations simultaneously?

a) Touch type

b) Double click

d) Multitask

d) Multi-touch

Answer 24

d

Question 25

On a display screen, various colors are created through additive color mixing with three
colors, namely red, green, and blue. When the red, green, and blue are mixed evenly,
which of the following colors is formed?

a) Red-violet

b) Yellow

c) White

d) Green rust

Answer 25

c

Question 26

In a relational database, which of the following is the reason for a primary key being
specified?

a) To clearly indicate that something is not subject to an arithmetic operation

b) To enable the search of the column that is specified as the primary key

c) To prevent reference from another table

d) To enable any record in the table to be uniquely identified

Answer 26

d

Question 27

Sales data is to be managed with tables in a relational database. When the tables for sales data are designed, which of the following activities analyzes the relationship between the fields of the tables and decompose the tables so that there are no duplications or inconsistencies in the data?

a) Join

b) Projection

c) Normalization

d) Exclusive control

Answer 27

c

Question 28

Which of the following is an appropriate description about association of records for a
relational database?

a) Records in multiple tables are associated at the same row position relative to the first
row in each of the tables.

b) Records in multiple tables are associated through the values of corresponding fields.

c) Records are associated with one another by a pointer that represents the parentage.

d) Records are associated with one another by a hash function.

Answer 28

b

Question 29

Q29. A “Sales Details” table and a “Products” table are managed in a relational database. What
is the total number of notebooks sold?

Question 30

Q30. Which of the following is the appropriate combination of terms or phrases to be inserted
into blanks A and B in the description below concerning NAT?
NAT is often used in order to connect an office or a household LAN to the Internet, and
it converts between A and B .

Question 31

Mr. A sent an e-mail to the three (3) people Mr. P, Mr. Q, and Mr. R. He entered Mr. P’s
e-mail address in the To field, Mr. Q’s e-mail address in the CC field, and Mr. R’s email address in the BCC field. Among the recipients of the e-mail Mr. P, Mr. Q, and Mr.
R, which of the following lists contains all and only the people who can know that the e-mail with the same content is sent to all three (3) people?

a) Mr. P, Mr. Q, Mr. R

b) Mr. P, Mr. R

c) Mr. Q, Mr. R

d) Mr. R

Answer 31

d

Question 32

Q32. In phone numbers that have the format below, eight billion numbers are to be created.
What is the minimum number of digits required for the phone numbers? Here, “020” is
included in the digits.

Question 33

Which of the following is not an appropriate description of online storage?

a) It can be used not only from a computer, but also from a smartphone or a tablet, if
the device is connected to the Internet.

b) There is a free service that can be used with limited capacity and functionalities.

c) There is a service that allows multiple registered users to share and edit the same
file.

d) If the capacity of the auxiliary storage unit built into the user’s computer or tablet is increased, the capacity of online storage will also increase automatically.

Answer 33

d

Question 34

Which of the following is an appropriate explanation of tethering?

a) A type of virus that replicates itself and spreads infection throughout a network

b) A function of connecting a PC to the Internet by using a communication terminal such
as a smartphone like a mobile router

c) A method of detecting a tamper by using a hash function and public key cryptography for electronic data

d) An attack that attempts to illegally manipulate the information in a database by
deliberately entering an SQL command in an input field on a web page

Answer 34

b

Question 35

Which of the following lists contains all appropriate descriptions concerning an e-mail sent as a chain letter?

A: It is used for the purposes of communication and information sharing within a group.

B: It places a wasteful load on network and servers.

C: The same e-mail is repeatedly replied to.

D: The text of the e-mail encourages forwarding of the e-mail to many people.

a) A, C

b) A, D

c) B, C

d) B, D

Answer 35

d

Question 36

There is a room that stores important information. Which of the following is the most
appropriate countermeasure for unauthorized entry to this room and unauthorized access
to the important information in the room?

a) The monitoring of entry and exit of the room and work that is performed in the
room with security staff and monitoring cameras

b) The wearing of an entry pass in a place where other people cannot see it when in
the room

c) The use of only electronic methods such as card authentication with no staffed desk for entrance and exit control

d) The informing of all employees of the existence of the room and the information
that it stores

Answer 36

a

Question 37

Which of the following is the appropriate description concerning a wireless LAN?

a) Countermeasures against unauthorized use of an access point are required.

b) The standard for encryption is limited to WPA2.

c) Communication between a terminal and an access point is possible over any distance.

d) There are multiple standards for wireless LANs, and communication is possible
among them all.

Answer 37

a

Question 38

There is an electronic file that needs to be made confidential. Which of the following is
the appropriate security technology to use in order to ensure the confidentiality of this file?

a) Access control

b) Timestamp

c) Digital signature

d) Hot standby

Answer 38

a

Question 39

One of the methods of cracking a password is a brute force attack that attempts all
character combinations. When the number of characters of a password that is composed
of 26 letters from A through Z is increased from four (4) to six (6) characters, by what
factor is the maximum number of attempts to successfully crack the password with the
brute force attack increased?

a) 2

b) 24

c) 52

d) 676

Answer 39

d

Question 40

Which of the following is used to confirm that there is no falsification of the content of
an e-mail?

a) IMAP

b) SMTP

c) Information security policy

d) Digital signature

Answer 40

d

Question 41

When risk treatment in risk management for information security is divided into the four
(4) categories of risk transfer, avoidance, acceptance, and mitigation, which of the
following is an appropriate example of risk mitigation?

a) A company runs a service on the Internet to provide confidential information to
specific users, but in consideration of the risk of information leakage, the company withdraws from the service.

b) A company buys insurance against the risk of personal information leakage.

c) Entry to a server room is limited to administrators, and the risk of theft of devices
is low so no additional countermeasures are taken.

d) The information that is stored on the hard disk drive of a notebook PC is encrypted
in order to protect against the risk of information leakage due to loss and theft of
the notebook PC.

Answer 41

d

Question 42

Which of the following is an appropriate example of biometric authentication?

a) Authentication of an individual by the shape of the veins in a finger

b) Authentication of an individual with a digital certificate

c) Authentication by testing whether a distorted text in an image can be read correctly
or not

d) Authentication by using a one-time password

Answer 42

a

Question 43

Which of the following is the aim of an attacker who infects someone else’s PC with
ransomware?

a) To obtain personal information on the PC via a network

b) To make files on the PC unusable, and to obtain money in exchange from unlocking
them

c) To obtain characters typed with the PC keyboard via a network

d) To maliciously operate the PC by sending instructions for operations via a network

Answer 43

b

Question 44

An IoT device with a vulnerability was used in large numbers by several companies. One
(1) of the devices was infected with malware, and the infection spreads to many other
IoT devices. On a certain date at a certain time, the many IoT devices that were infected
with the malware attempted many connections to a certain website simultaneously, and
this forced the service of the website to stop. Which of the following attacks was made
against the website?

a) DDoS attack

b) Cross-site scripting

c) Dictionary attack

d) Social engineering

Answer 44

a

Question 45

Which of the following is an appropriate explanation of phishing?

a) An attacker’s act of sending a command via network to a virus-infected PC and
having it execute an illegal program

b) Sending an e-mail that pretends to be from a financial institution, directing a user
to a false web site, and illegally acquiring a PIN, a credit card number, or other
information

c) Identifying a password by using a dictionary data that enumerates strings that are
likely to be used as a password

d) Sending a large number of packets from multiple computers to a target server and disabling the function of the server

Answer 45

b

Question 46

A company contracted to develop an accounting system held meetings with the customer and clarified the types of required financial statements and the target value of the processing time from confirmation of accounting data to the output of the documents of settlement of accounts. Which of the following is the appropriate process for
implementing this activity?

a) System test

b) System requirements definition

c) Software detailed design

d) Software architecture design

Answer 46

b

Question 47

What is the term for revising and changing programs after system development?

a) Computerization planning

b) System operation

c) Software maintenance

d) Requirements definition

Answer 47

c

Question 48

The processes of system development include software requirements definition, software
architecture design, software integration test, software installation, and software
acceptance. Which of the following activities is implemented during software
acceptance? Here, the persons concerned with system development are divided into
developers and users.

a) The developers deploy the software for which development is complete into the production environment.

b) The developers interview the users for clarification of the functions and performance required of the software.

c) The users confirm that the software satisfies the requirements and is at a usable
level.

d) The developers perform a review to confirm that the definition of software
requirements satisfies the needs of the users.

Answer 48

c

Question 49

When the test for system development is conducted in the order of unit test, integration test, system test, and operational test, which of the following is appropriate as an activity in the system test?

a) It is verified that there is no error in each program.

b) It is verified by the developer that the performance requirements are being satisfied.

c) It is verified that there is no error in the interface between programs.

d) It is verified that business operations can be performed as defined in the
requirements through actual operation by users.

Answer 49

b

Question 50

Which of the following is an appropriate description concerning the water fall model
known as one of software development models?

a) It is a technique in object-oriented development for making improvements through
trial and error by repeatedly going back and forth between design and programming.

b) It is a technique for making improvements by repeating the development process for
each subsystem while responding to requests from users.

c) It is a technique that divides the processes of system development into stages, and
based upon the output of previous processes, performs later processes in order.

d) It is a technique that creates a prototype at an early stage of system development, and
defines requirements and specifications with input from user comments.

Answer 50

c

Question 51

When a system development project is started, it is foreseen that the progress of the
project may be affected by a large number of requests for specification change that come
from users during the course of development. Which of the following is the most
appropriate measure for ensuring that there will be no deterioration in quality nor delay
in delivery?

a) Declaring to the customer that requests for change will not be accepted after the
completion of design

b) Shortening the test period by skipping tests when a delay occurs during the course
of the project

c) Including in the plan that the implementation of some functions will be called off if
there are a large number of requests for change

d) Reaching an agreement beforehand with the customer concerning the priority

Answer 51

d

Question 52

Which of the following is the most appropriate description concerning risk management
in a project?

a) Since a project has a predetermined deadline, all risks must be identified at the time of start of the project.

b) Since problems can occur in a project if any risk is realized, risk measures are
planned so that all risks are avoided.

c) In order to plan risk measures, risks are prioritized on the basis of the probability of occurrence and level of impact.

d) In order to cut down the cost involved in taking action against a risk, risk measures
are planned when a risk is realized.

Answer 52

c

Question 53

Which of the following is a diagram where bugs detected during the testing of a system
are accumulated by their cause and arranged in the order of higher frequency of cause,
and a cumulative curve is inserted?

a) Scatter diagram

b) Cause and effect diagram

c) Pareto chart

d) Histogram

Answer 53

c

Question 54

When the outsourced development project of a system has passed beyond its halfway
mark, there is a request from the outsourcer for function addition to the system . Which
of the following is the most appropriate action of the project manager?

a) Accepting the request and securing the budget and staff members

b) Declining the request on account of the fact that changes made when half of the
duration of the project has surpassed can generally not be accepted

c) Taking into account the impact on the cost and schedule, and following the
procedure of change management

d) Quickly updating the baseline of scope since only the project scope will be affected

Answer 54

c

Question 55

Q55. The development of 50 programs is outsourced either to Company A or Company B.
Which of the following is the combination of a company with a short development period
and a company with a low development cost?

Question 56

Which of the following is the appropriate explanation of a master schedule in a system
development project where processes from requirements definition to installation are
performed?

a) A schedule that describes in detail the activities of one (1) week

b) A schedule that describes the activities of one (1) day, the start and end time of the
activities, and the persons in charge

c) A schedule that describes in detail the activities of the main processes

d) A schedule that aggregates the main deliverables and activities of the entire project

Answer 56

d

Question 57

Which of the following items must be clarified in order to determine the appropriate
assignment of the project members?

a) Cost estimation method

b) Reporting method of activity progress

c) Acceptance standards of deliverables

d) Roles and responsibilities to be allocated

Answer 57

d

Question 58

Which of the following is the most appropriate example concerning a chatbot that uses
AI?

a) By connecting everything over the Internet, the switch of the air conditioner in one’s
house can be turned on by a smart device from the outside of the house.

b) By recognizing and learning a large number of images of various animals, a
computer can differentiate between the images of a dog and a cat.

c) If questions on how to use a product are entered, a person who has detailed
knowledge submits a reply or advise.

d) If a user enters the desired functions of a product on a sales site of products, the
computer introduces recommended products in an interactive manner.

Answer 58

d

Question 59

In the PDCA cycle of service level management, which of the following is implemented
as C (Check)?

a) Providing services that are based on the SLA

b) Preparing an improvement plan for services on the basis of the report and review of
service provision results

c) Agreeing upon the desired service quality on the basis of the service requirements
and the service improvement plan, and preparing an SLA

d) Monitoring and measuring the provided services, and preparing a service report

Answer 59

d

Question 60

Which of the following is the appropriate characteristic of agile development?

a) Information is passed between processes through documents, making it easy to
understand the progress of overall development.

b) Prototyping is implemented in each process, making it possible to locate potential
problems and requests.

c) Development is taken forward in a stepwise manner, resulting in retrospective
corrections when a problem occurs in the last process, thus increasing rework.

d) Priority is given to preparation of software over preparation of documents, making it possible to quickly incorporate the changing demands of customers.

Answer 60

d

Question 61

Which of the following is an appropriate activity for planning and implementing the
points described below in order to maintain and preserve the project room and
equipment used for system development?

A chamber to ensure confidentiality of test data is set up within a project room, and
entrance and exit is controlled. The server that is set up for testing is connected to an
uninterruptible power supply in order to prevent data loss due to a power outage.

a) Asset management

b) Environment management system

c) Quality management system

d) Facilities management

Answer 61

d

Question 62

In IT service management, which of the following is appropriate as a process for
resolving the root causes of incidents and preventing their recurrence?

a) Incident management

b) Change management

c) Problem management

d) Release management

Answer 62

c

Question 63

Which of the following is the purpose of systems audit?

a) Making a backup of important data in the information system operation stage

b) Improving the skills of the information system development staff members

c) Investigating the user needs in the information system planning stage, and
documenting them as computerization requirements

d) Controlling the risks concerning the information system to enable a safe, effective,
and efficient functioning of the information system

Answer 63

d

Question 64

Which of the following is the appropriate explanation of monitoring in internal control?

a) It is a process of continuously evaluating if internal control is working effectively.

b) It is a process of promoting compliance to the laws and other regulations concerning
internal control.

c) It is a process of constructing an organization for internal control.

d) It is a process of analyzing the risks that hinder internal control.

Answer 64

a

Question 65

Which of the following persons are responsible for building and promoting IT governance in a company?

a) Shareholders

b) Directors

c) Employees

d) Information system department members

Answer 65

b

Question 66

Q66. When the purchase and sales of a product in April are as in the table below, what is the
inventory value in yen for the product at the end of April according to the moving
average method? The moving average method calculates the average unit price of
products in the inventory each time a purchase is made, and uses the average unit price
for products in the inventory immediately beforehand for the calculation of the
inventory value.

Question 67

Q67. When the planned production quantity of Product A and the total required quantity and
the inventory quantity of Component B are as shown in the table below, what is the
minimum order placement quantity I of Component B required in Week 2?

Question 68

Q68. A restaurant has the total sales, the variable cost, the fixed cost, and the business days per year shown below. In order for the restaurant to make at least 4 million yen in annual profit, what is the minimum number of customers required per business day?

Question 69

Retail company A is teaching the general distribution process for food products in an
easily understandable manner at elementary schools that are near the company’s
distribution center. Which of the following is an idea behind these activities by company
A?

a) CSR

b) Alliance

c) Core competence

d) Corporate governance

Answer 69

a

Question 70

One (1) piece of Product P consists of two (2) pieces of Part Q, and Part Q consists of
four (4) pieces of Part R. When there is one (1) piece of Part Q and there are three (3)
pieces of Part R in the inventory, how many more pieces of Part R are needed to produce six (6) pieces of Product P?

a) 41

b) 44

c) 45

d) 48

Answer 70

a

Question 71

Q71. When income statements for the previous term and the current term are compared, which
of the following is an appropriate description of a change from the previous term to the
current term?

Question 72

Q72. Product X is manufactured under the conditions described below. When the yield of
Component Y and Component Z is as shown in the table below, what is the required raw
material input amount A of Component Y in kilograms for manufacturing 300 units of
Product X? Here, the yield of Product X is 100%, and all components are newly
manufactured.

Question 73

Which of the following is free software that can be copied or modified freely without
permission from the author?

a) Shareware

b) Package software

c) Public domain software

d) Utility software

Answer 73

c

Question 74

Among actions concerning the creation of software, which of the following is a
copyright violation?

a) Creating another Web page by using the source of HTML that was downloaded from
the Internet

b) Creating a program based on an idea that was discussed on a bulletin board on the
Internet

c) Creating a program to increase a company’s operational efficiency by using a program that was created during one’s school days

d) Creating a program based on a flowchart that was shown in a purchased book

Answer 74

a

Question 75

Which of the following codes stores information in a vertical and horizontal twodimensional pattern?

a) ASCII code

b) G-code

c) EAN code

d) QR code

Answer 75

d

Question 76

Which of the following is the purpose of strengthening compliance in corporate
management?

a) To prevent corporate management and employees from being involved in misconduct or scandals that may threaten the continued existence of the company

b) To retain management resources for differentiation from competitors and thereby gain a competitive edge

c) To curb the exercise of the management powers and thereby build a framework for
sound management

d) To improve the satisfaction of stakeholders including customers, shareholders, and
employees in order to achieve the company’s continued growth

Answer 76

a

Question 77

Which of the following is an international standard for environmental management
systems developed by ISO?

a) ISO 9000

b) ISO 14000

c) ISO/IEC 20000

d) ISO/IEC 27000

Answer 77

b

Question 78

Which of the following examples of the sending of e-mail is inappropriate from the
standpoint of the protection of personal information?

a) In responding to an e-mail asking questions about a product, you placed the e-mail
addresses of multiple customers in the “CC” field as you want these customers to
read the response.

b) You created one (1) e-mail message for each of your top 10 customers as determined
by the amount of mail-order purchases, in order to inform each customer of a
corresponding prize.

c) You sent an e-mail message with information on an alumni meeting, and addressed
the message to the e-mail addresses of all members listed in the alumni association
directory that is distributed to all members.

d) When you were arranging a special spring exhibition, you placed the e-mail
addresses of selected members in the “BCC” field of an e-mail message and sent
the message in order to solicit exhibits.

Answer 78

a

Question 79

Which of the following is an appropriate explanation of SWOT analysis?

a) It is a technique for deriving the future direction of corporate activities by analyzing
opportunities and threats underlying in the external environment surrounding the
company, and the strengths and weaknesses of the company.

b) It is a technique of evaluating and analyzing the business performance of a company
in a well-balanced manner, from the perspectives of finance, customer, internal
business processes, and learning and growth.

c) It is a technique of designing corporate activities from the viewpoint of what kind of
value the in-house activities finally generate for customers and whether this satisfies
the customers.

d) It is a technique of plotting a business on a matrix created by the two (2) quantitative
items of market growth rate and market share, and then optimizing the allocation of
management resources.

Answer 79

a

Question 80

Which of the following is a system that centrally manages the processes from materials
procurement to product sales, and aims for the optimization of supply?

a) ASP

b) CRM

c) ERP

d) SCM

Answer 80

d

Question 81

Among the business alliance strategies, which of the following is the appropriate
explanation of a joint venture?

a) It refers to a company that is managed by two (2) or more companies who together
provide the funding.

b) It refers to building cooperative relationships between companies, such as mutual financial contribution and cross-shareholdings.

c) It refers to the obtaining of control over a counterpart company by a corporate
merger or acquisition.

d) It refers to permitting the usage of rights concerning technology, a brand, or sales
activities, etc.

Answer 81

a

Question 82

Q82. When the market development strategy, market penetration strategy, product
development strategy, and diversification strategy that represent the growth strategy of a company are positioned in four (4) cells of a matrix formed by existing markets and
new markets, and existing products and new products, in which cell is the market
penetration strategy positioned?

Question 83

Which of the following techniques is used to set specific targets and evaluate the result from the four (4) viewpoints of “finance,” “customer,” “internal business processes,” and “learning and growth” in order to implement the vision and strategy of the company?

a) PPM

b) SWOT analysis

c) Balanced scorecard

d) Marketing mix

Answer 83

c

Question 84

Which of the following is an appropriate explanation of blue ocean strategy?

a) Generating a new market that has no competition by providing new value

b) Trying to increase sales opportunities by handling a wide range of products other
than best-selling products

c) Thoroughly proceeding with differentiation from products provided by the top
companies in the industry

d) Building predominance over competitors through cost reduction

Answer 84

a

Question 85

Which of the following is an approach among two (2) or more companies, where each
of them is granted the right to use the technologies patented by the other parties?

a) Alliancing

b) Cross licensing

c) Joint venturing

d) Loyalty

Answer 85

b

Question 86

Which of the following terminologies refers to an initiative to develop unprecedented and innovative services by utilizing IT in the field of finance, such as a service provided by a bank where AI manages depositors’ assets automatically?

a) FA

b) Fintech

c) OA

d) Sharing economy

Answer 86

b

Question 87

Which of the following is the most appropriate description concerning deep learning?

a) It is a mechanism that integrates information and the workflow between
departments that are involved with customers, such as sales, marketing, and after-sales service.

b) It is a form of education, learning, and training that is implemented by using digital
devices such as computers, and communication networks.

c) It is a mechanism for the sharing and the effective utilization of the knowledge and
knowhow possessed by each individual in an organization by the organization as a
whole.

d) It is a technology where a computer itself identifies and learns the characteristics of
data by analyzing a large volume of data with a model that imitates the neural
circuits of a human being.

Answer 87

d

Question 88

Which of the following is the most appropriate example of the utilization of artificial
intelligence?

a) A system controls the acceleration, steering, and braking of an automobile without intervention by the driver.

b) A person can check occupancy for a conference room or toilet in real time from his or her desk in an office.

c) Approval for a transaction is granted through distributed consensus building
technology without the need for a central administrator, such as a bank.

d) A person enters information in advance from a PC at his or her house in order to
perform a money transfer automatically without going to the bank.

Answer 88

a

Question 89

Which of the following is the most appropriate description concerning SEO?

a) Displaying search results that match the objectives of a community on social media
to participants in the community

b) Using a search engine by a company to analyze the access log of the company’s
website, and checking for unauthorized access

c) Devising ways to display a certain website at the top of the search results when a
user uses a search engine to search for a keyword

d) Investigating what kind of search engine users want, and developing a search engine
that fits their needs

Answer 89

c

Question 90

Which of the following examples of e-business sales methods is based on the concept of the long tail?

a) Placing products on an Internet auction site for a long time, and selling the products
to the persons who win the auction by bidding the highest price

b) Enabling online ordering of products that match customers’ physiques, on the basis
of customers’ body measurements taken at a store, in order to encourage ongoing
purchase of the company’s products

c) Engaging in online sale of large volumes of only those products that have shown
large sales volume over a long period of time in physical stores

d) Handling and engaging in online sales of a wide range of products for which the
prospect for number of sales is considerably low

Answer 90

d

Question 91

Which of the following is an appropriate explanation of CAD?

a) Education with the use of computers

b) Manufacturing with the use of computers

c) Design and drafting with the use of computers

d) Software design, development, and maintenance with the use of computers

Answer 91

c

Question 92

Which of the following is an appropriate example of a function that uses an IC tag?

a) Scanning barcode at a POS register

b) Sending images from a remote medical system

c) Identifying current location with a car navigation system

d) Monitoring at theft prevention gate in a library

Answer 92

d

Question 93

Which of the following is the most appropriate example of IoT?

a) A member can participate in an auction by connecting the member’s PC to the
auction venue via the Internet.

b) An employee can use groupware anytime and anywhere via the Internet by moving it from an internal server to a server in an external data center.

c) A pharmacy can manage the dosing history for a drug via the Internet by embedding
a sensor in the container, and utilize this in guidance for the patient taking the drug.

d) A preparatory school can enable students to take classes anytime and anywhere with
a smartphone or PC by streaming video of classes from a website.

Answer 93

c

Question 94

Against a background of issues such as population decline and aging, attempts are being
made to use ICT in order to streamline the functions and services of cities and regions
and make them more advanced in order to solve regional problems, and rejuvenate
regions. Which of the following is the most appropriate term or phrase to describe such
a solution for community development?

a) Capacity

b) Smart city

c) Diversity

d) University

Answer 94

b

Question 95

The task of using statistics, machine learning, and other such methods to analyze large
volumes of data and gain hints and ideas for the creation of new services and value is
now very important. Which of the following is the most appropriate human resource to
perform this task?

a) IT strategist

b) System architect

c) System analyst

d) Data scientist

Answer 95

d

Question 96

Which of the following corresponds to information literacy?

a) Knowledge of new PC products and the performance of each model

b) The ability to perceive the impacts of technological innovations on society

c) The ability to search for data necessary and use it in accordance with goals

d) The ability to use high-level programming languages and develop software

Answer 96

c

Question 97

Which of the following is the most appropriate description of IoT?

a) It is a learning mechanism in artificial intelligence.

b) It is a mechanism where devices or control units equipped with a sensor connect
directly to the Internet, and exchange a variety of information via the Internet.

c) It is a group of functions and procedures that are made public in order to enable
some of the features of a piece of software to be used by other programs.

d) It is a tool that uses a software robot to streamline routine work.

Answer 97

b

Question 98

A company planning the development of a business information system decided to
present an RFP to SI vendors. Which of the following must be described in the RFP at a
minimum?

a) The development schedule

b) The functions that should be implemented in the business information system

c) The method for achieving the business information system

d) The project team

Answer 98

b

Question 99

Q99. The table below shows the evaluated scores of the proposals of four (4) vendors from
the viewpoints of management, technology, and price. When each score of the
management viewpoint, technology viewpoint, and price viewpoint is weighted, and the
vendor with the highest total score is selected as the supplier, which of the following
vendors is selected?

Question 100

Which of the following items is determined when computerization plan is created on the basis of a company’s information system strategy?

a) Development schedule

b) Management objectives

c) Output screen layout

d) Hardware configuration

Answer 100

a