Oct 2013

Question 1

1. As shown in the figure below, there exists a process of converting each character of a
   character string in accordance with the conversion table. When the result of
   performing such a conversion is “0110001010”, which of the following is the character
   string before conversion?

Question 2

2. As shown in Figure 1, there is a processing unit which reads two positive input values
   A1 and A2, and then writes two output values B1 and B2. B1 is equal to A2, and B2 is
   the remainder of A1 divided by A2. In Figure 2, two processing units with the same
   function as the above are connected in series. When A1=15 and A2=6 are given to
   the left-hand unit in Figure 2, what is the output value of B2 for the right-hand unit?

Question 3

Among the items A through C described below about programming languages, which of
the following is the list that contains all of the appropriate items?

A: A program that is created using a machine language or an assembly language can
be executed without relying on a particular CPU.

B: A program that is converted using a compiler is finally translated into a machine
language and then executed.

C: A high-level programming language with rules similar to human languages makes
it possible to develop programs with complex calculations that cannot be executed
using a machine language.

a) A

b) A, C

c) B

d) B, C

Answer 3

c

Question 4

Which of the following can be created using HTML?

a) Web browser

b) Web page

c) Cookie

d) SQL program

Answer 4

b

Question 5

Which of the following is the method for describing the logical structure of a sentence in
XML?

a) Enclosing the sentence, clauses, and other elements by using double quotes (“”)

b) Separating the sentence, clauses, and other elements by using commas

c) Enclosing the sentence, clauses, and other elements by using tags

d) Separating the sentence, clauses, and other elements by using tabs

Answer 5

c

Question 6

Which of the following is an appropriate description of a characteristic of hypertext
written in HTML?

a) Text information is handled, so image files cannot be linked.

b) The user must return to the highest hierarchical level before jumping to another text.

c) Links have bidirectional information, so the user can be free to jump between texts.

d) The user can jump to another text, file, or website by clicking a link.

Answer 6

d

Question 7

Which of the following is a method of writing the same data to multiple hard disks
simultaneously and improving reliability rather than performance?

a) Striping

b) Paging

c) Interleaving

d) Mirroring

Answer 7

d

Question 8

Which of the following is a storage device or medium that is based on semiconductor
memory technology?

a) CD-ROM

b) DVD-RAM

c) BD

d) SSD

Answer 8

d

Question 9

Which of the following is a type of software that is provided for each PC peripheral and
works as an intermediary between an OS and a specific peripheral so that application
programs can use such a peripheral?

a) Installer

b) Device driver

c) Device manager

d) Converter

Answer 9

b

Question 10

Which of the following is an appropriate description concerning PnP used on a PC?

a) A feature to launch application programs from a remote site

b) A feature to set up peripherals automatically when connected

c) A feature to start up an OS automatically when powered on

d) A feature to run software developed for another OS

Answer 10

b

Question 11

Which of the following is the most appropriate description concerning a characteristic
of RAID?

a) It increases the data transfer rate of each hard disk.

b) It provides a larger capacity than the total capacity of individual hard disks.

c) It provides better performance or reliability or both by using multiple hard disks.

d) It increases data access time because it needs to access multiple hard disks

Answer 11

c

Question 12

Which of the following is the most appropriate explanation of TCO (Total Cost of
Ownership) that is a major factor when any purchasing decision is made for a system?

a) It is the sum of the operation and management costs incurred after the installation of
the system.

b) It is the sum of the costs required to troubleshoot software and hardware faults that
occur after the installation of the system.

c) It is the sum of the costs incurred during the installation of the system and the
operation and management costs incurred after the installation.

d) It is the sum of the costs incurred during the installation of the system in addition to
the planning phase of the system.

Answer 12

c

Question 13

13.) When a computer system operates for 1,200 hours, the status of the normal operation
time and the repair time is shown in the table below. What is the value of MTTR
(Mean Time To Repair, in hours) of the system?

Question 14

Which of the following is the most appropriate term that means the process of grouping
multiple files into one, for the purpose of making effective use of storage media or
promoting the efficiency of backup or distribution?

a) Archive

b) Aggregate

c) Bundle

d) Compile

Answer 14

a

Question 15

Which of the following is the purpose of the virtual memory system that is known as
one of the functions provided by an OS?

a) To prevent an application program from accessing the protected area on main
memory used by the OS

b) To reduce electricity consumption during the idle state, by stopping the power
supply after data is written from main memory to external storage

c) To make it possible to execute a program even if the program requires more storage
capacity than main memory

d) To accelerate CPU processing with the assistance of a higher speed storage device
than main memory

Answer 15

c

Question 16

Which of the following is the most appropriate explanation of a “multimedia authoring
tool”?

a) It is a tool that is used to create multimedia content by combining materials, such as
image, sound, and text, on the screen.

b) It is a tool that is used to play back multimedia content, such as image, sound, and
text, in the PC environment.

c) It is a tool that is used to search for multimedia information, such as image, sound,
and text.

d) It is a tool that is used to interactively define schema for multimedia database
containing information, such as image, sound, and text.

Answer 16

a

Question 17

Which of the following is a unit that is used to represent “resolution”, one of the
performance indicators of a display or a printer?

a) bps

b) dpi

c) fps

d) psi

Answer 17

b

Question 18

Which of the following is the concept representing a database that is built by extracting
and restructuring data from a mission-critical business system for the purpose of
supporting information analysis and decision making?

a) Data center

b) Data warehouse

c) Data mining

d) Data roaming

Answer 18

b

Question 19

Which of the following is an appropriate purpose of normalizing data in a relational
database?

a) To guarantee data compatibility so that data can be shared between different types of
computers

b) To prevent the occurrence of redundancy or inconsistency of data when data is
updated

c) To identify characters that are not permitted to be sent when a database is used via a
network

d) To handle data storage areas distributed over multiple media as a single contiguous
storage area

Answer 19

b

Question 20

20. )When the order records shown below are entered in the system where each order
    number must be uniquely defined, which of the following is the appropriate method for
    searching the order master file containing all of the past order records, and for checking
    the uniqueness of the order number?

Question 21

In a system environment where several users have access to a database simultaneously, a
new user tries to view a data record while another user is updating the same record. In
order to assure data integrity in such circumstances, which of the following is an
appropriate control method that should be used in the DBMS?

a) Interrupting the updating process to permit the new user to view the record

b) Permitting the new user to view the latest data during the updating process

c) Permitting the new user to view the record after completion of the updating process

d) Canceling the updating process to permit the new user to view the last record

Answer 21

c

Question 22

Which of the following is an appropriate explanation of DNS?

a) It is a system that is used to search for a wide variety of information through the
Internet.

b) It is a system that is used to map between host names and IP addresses of devices
connected to the Internet.

c) It is a personal authentication system that is used to provide a safe and secure online
shopping environment.

d) It is a system that is used to manage personal e-mail addresses for the delivery of
e-mail messages.

Answer 22

b

Question 23

When the Internet is accessed from an intranet, which of the following is the most
appropriate mechanism that can be used to relay access to the Internet, to speed up
access to it by caching Web content, and also to ensure security?

a) DMZ

b) Firewall

c) Proxy

d) Router

Answer 23

c

Question 24

Which of the following is the most appropriate term that is used to indicate the location
of information on the Internet, and has the standardized format, such as
“http://www.ipa.go.jp/” ?

a) Address tag

b) Domain name

c) Home page

d) URL

Answer 24

d

Question 25

Which of the following is an appropriate explanation of MIME used on the Internet?

a) It is a language that is used to describe hypertext on the Internet.

b) It is a hypertext transmission protocol between client and server on the Internet.

c) It is a method of address notation for uniquely identifying a resource on the Internet.

d) It is a standard of exchanging multimedia data, such as audio or video, by e-mail.

Answer 25

d

Question 26

When ten e-mail messages are sent successively from Company A to Company B, they
may arrive at Company B in a different order from the order they are sent. Which of
the following is the most possible reason for this phenomenon?

a) There is a problem with the setup of Company A’s mail server.

b) There is a problem with the setup of Company B’s firewall for e-mail.

c) There is a possibility that e-mail delivered late is falsified on the way.

d) There is a possibility that each e-mail is sent via different transfer routes.

Answer 26

d

Question 27

Which of the following is an appropriate description concerning cryptography?

a) The process of transforming the encrypted text back into its original plain text is
called reset.

b) In common key cryptography, the encrypted text is transmitted together with the
common key.

c) Public key cryptography uses two types of keys: a key for encryption and a key for
recovering the plain text

d) Common key cryptography that is also known as secret key cryptography is used for
digital signature.

Answer 27

c

Question 28

Which of the following is a characteristic of a Trojan horse that is a type of malicious
program?

a) It is designed to infect a specific type of data file by using the macro function of
application software.

b) It sends out fake virus information, such as a warning message about a new type of
virus, through chain e-mails.

c) It performs self-propagation by sending copies of itself to other computers
connected through a network.

d) It masquerades as a legitimate file or helpful program with the purpose of
performing harmful operations.

Answer 28

d

Question 29

Which of the following can be made possible by using a digital signature in
e-commerce?

a) Preventing an unintended third party from accessing any confidential file

b) Checking that a file is not infected with a virus or other malicious software

c) Protecting the content of a transaction from being leaked through wiretapping

d) Confirming the identity of a partner and the correctness of the details of a transaction

Answer 29

d

Question 30

Which of the following is an appropriate method of managing user IDs for a
company’s in-house system?

a) Shared common user IDs rather than individually assigned IDs are helpful for the
reduction of system resources.

b) User IDs for retired employees are kept intact until removal is directly requested by
each person in question.

c) Registered user IDs and authority levels are regularly inspected from the viewpoint
of whether or not they are still needed.

d) When users are transferred, new access privileges are granted in addition to the
previously assigned access authority levels.

Answer 30

c

Question 31

31. ) When a PC is connected to an online shopping site on the Internet, the Web browser
    displays the SSL padlock icon on the screen. Also, it is confirmed that the server
    certificate is that of the operator of the intended online shopping site. Among the
    items A through C described below on such an occasion, which of the following is the
    appropriate combination of decisions to be made? Here, “√” means what can be
    decided, and “ −” means what cannot be decided?

Question 32

32. )When a Web server is invaded from an outside source and its content is tampered with,
    which of the following is the appropriate course of actions to be taken?

Question 33

A document was received via e-mail as an attachment while at work. When the
document was opened by using a word processing program, it was abnormally
terminated. When the received e-mail or attached document is possibly contaminated
with a computer virus, which of the following is the most appropriate action to be
taken?

a) Disconnecting the PC from the network, and then removing the virus safely by
reinstalling the OS

b) Disconnecting the PC from the network, and immediately reporting to the person in
charge of the system management department

c) Checking whether the problem is reproducible, if necessary, by reinstalling the word
processing program

d) Sending an e-mail to all employees as soon as possible in order to alert them to the
virus infection

Answer 33

b

Question 34

Which of the following is the most appropriate description concerning operational
management for user IDs and passwords?

a) In order to simplify management work, currently unused user IDs and passwords are
allowed to be reused.

b) In order to respond to problems promptly, a table of user IDs and passwords are
created and stored by administrators.

c) In order to prevent someone from maliciously using another person’s ID and
password, users are free to change their own passwords at any time.

d) In order to improve convenience, personnel relocation information is used to register
temporary user IDs and passwords in advance.

Answer 34

c

Question 35

Which of the following is the most appropriate design policy for an output form?

a) The numeric items and the character items are classified into different groups, and
each group is separately placed on the top and bottom or left and right of the form.

b) In order to ensure consistency between forms, rules regarding the form design, such
as the title position and the layout of data items, are predetermined.

c) All data items, including both numeric and character items, are printed with either
right or left justification.

d) The data items are arranged so that the program can be understood and maintained
as easily and simply as possible.

Answer 35

b

Question 36

A test in system development often adopts a build-up approach where tests are
performed incrementally from a smaller to a larger unit. On such an occasion, which
of the following is the appropriate test sequence?

a) System test → integration test → unit test

b) System test → unit test → integration test

c) Unit test → integration test → system test

d) Unit test → system test → integration test

Answer 36

c

Question 37

Which of the following is an appropriate description concerning program test?

a) It is better to assure software quality during the test phase than to improve it during
the design phase.

b) When a program is modified after completion of the test, it is better to test the
program by using both the original and additional test data.

c) It is better to exclude test data that triggers an error in the program, because the
purpose of the test is to confirm that the program works without any errors.

d) It is better for programmers to design and execute the test cases without any
assistance from other persons.

Answer 37

b

Question 38

A client application for a mission-critical business system, which was built by the
information systems department, displayed an error message on the screen and stopped.
Which of the following is the most appropriate action to be taken by the user in this
situation?

a) Restarting the PC, and then notifying the information systems department that a
failure occurred

b) Trying to resolve the problem on one’s own, on the basis of the error message or
other information

c) Checking the error message with the user manual, and deciding if the failure can be
resolved by self, or if the information systems department should be consulted

d) Notifying other PC-based clients about the occurrence of the failure, and asking
them to stop operations in progress

Answer 38

c

Question 39

Which of the following is an appropriate approach to performing maintenance work for
hardware?

a) Maintenance work should be planned and performed only after diagnostic and
predictive information, such as warning indicator or error log, is provided.

b) Maintenance work should be performed on a scheduled basis even when there is no
fault or failure detected.

c) Maintenance work should be suspended until the next periodical inspection even
when a sensuous change such as “operation noise louder than usual” is detected.

d) Maintenance work is required only for printers and storage devices that involve
mechanical operations.

Answer 39

b

Question 40

Which of the following is the term that means the process of modifying some of the
functions of a software package on the basis of user environments and requirements?

a) Reengineering

b) Customization

c) Refactoring

d) Localization

Answer 40

b

Question 41

Which of the following is the development model where a trial model or a pilot unit is
developed at an early stage of system development so that users can verify their
requirements in a tangible manner?

a) Growth model

b) Incremental model

c) Spiral model

d) Prototyping model

Answer 41

d

Question 42

Among the charts and diagrams created for project management, which of the
following is the most appropriate chart or diagram that can be used to visually check
the overall status of progress as well as the planned start and finish dates?

a) Arrow diagram

b) Gantt chart

c) Cause and effect diagram

d) Pareto chart

Answer 42

b

Question 43

Which of the following is the most appropriate example of a project?

a) Performing the periodic or schedule-based inspection of the ATM in a bank

b) Creating a monthly report concerning actual production results in a factory

c) Increasing the purchase volume of popular or best-selling products in a shop

d) Developing a new large-scale online system in a software house

Answer 43

d

Question 44

Which of the following is the activity that is performed to confirm that project
deliverables achieve the required quality?

a) Selecting suppliers for tools necessary for the creation of project deliverables

b) Performing the review of project deliverables in advance of delivery

c) Performing the progress management based on the plan of project deliverables

d) Defining the roles and responsibilities of each member involved in deliverables

Answer 44

b

Question 45

The programming project of image processing using a newly devised algorithm is
outsourced to an external vendor. In order to ensure the strict control of handling
information, which of the following is an item that must be included in the contract?

a) Maintenance plan after development

b) Organizational structure of development

c) Performance assurance of the program

d) Protection of confidentiality

Answer 45

d

Question 46

Which of the following is an appropriate diagram or chart used for the identification of
the critical path that takes the longest period of time from the start to the end of a
project?

a) Arrow diagram

b) Control chart

c) Tree diagram

d) Milestone chart

Answer 46

a

Question 47

When direct one-to-one communication is performed between three project members A,
B, and C, there exist three communication paths between A and B, B and C, and C and
A. When communication is performed among seven persons, what is the maximum
number of communication paths? Here, there exists a single communication path
between any two of the seven members.

a) 7

b) 14

c) 21

d) 42

Answer 47

c

Question 48

Which of the following is an appropriate risk management practice for system
development projects?

a) Risk management begins at the point in time when the requirements definition is
completed.

b) The scope of risk management does not include factors dependent on individuals,
such as a lack of skills.

c) Measures are taken to prevent the occurrence of a risk and to minimize damages
caused by the occurrence.

d) Risks can be prevented by thoroughly taking proactive measures, in which case
corrective actions become unnecessary.

Answer 48

c

Question 49

Which of the following is the framework that describes a collection of best practices of
IT service management?

a) ISO 14001

b) ISO 27001

c) ITIL

d) PMBOK

Answer 49

c

Question 50

In IT service management, which of the following is an appropriate explanation
concerning SLA and SLM?

a) SLA is a proposal for improving services that are presented by the service provider,
and SLM is an activity for providing technical means to perform the maintenance
management of service levels.

b) SLA is an agreement on service levels between the service provider and the users,
and SLM is an activity for the maintenance and improvement of the quality of IT
services.

c) SLA defines the activities for measuring the degree of achievement of service levels
and identifying problems, and SLM defines the technical means for resolving
problems.

d) SLA aims at delivering a higher level of services, and SLM aims at providing a
common understanding of service contents, required service levels, and other service
factors.

Answer 50

b

Question 51

In a company’s accounting department, a new financial accounting package is to be
used, and a new server with the package installed is delivered from a vendor.
Operations management of the new server is performed by the information systems
department. Among the items A through D described below about what should be
agreed between the accounting department as the user department and the information
systems department as the operations department from the point of view of service
levels, which of the following is the list that contains all of the appropriate items?

A: The operating hours available for the financial accounting package
B: The cost sharing between both departments for purchasing the new server
C: The items to be tested when the new server is received from the vendor
D: The scope and frequency of data backup

a) A

b) A,

B c) A, D

d) C, D

Answer 51

c

Question 52

Which of the following is a process of IT service management that proactively
identifies and analyzes the root cause of an incident and also manages problems to
closure?

a) Incident management

b) Change management

c) Problem management

d) Release management

Answer 52

c

Question 53

Which of the following is an appropriate description concerning the organizational
structure of risk management?

a) Authority and functions should be concentrated at the executive officer who is in
charge of all risk management tasks covering from detection or identification to
evaluation of risks.

b) Since risk management includes the handling of classified information and material,
departments other than those specific to risk management should not be involved in
risk management.

c) Since risk handling has a direct relationship with insurance and business resource
management, the financial department should play the role of the risk management
team.

d) Measures against risks should be performed by each department possessing authority
and functions, and overall management should be performed by the risk
management department directly connected with the top management team.

Answer 53

d

Question 54

In an IT service agreement between a service provider and users, which of the
following is the term that means the ratio of the amount of service time provided to
users actually during the period of pre-defined service time?

a) Responsiveness

b) Availability

c) Usability

d) Serviceability

Answer 54

b

Question 55

Which of the following is an appropriate description concerning a system audit?

a) The actual user of a developed system evaluates the system in order to determine
whether or not the system can be brought into full operation.

b) Personal identification is performed as authentication for system use, on the basis of
fingerprint, voice print, iris image, or any other unique physical representation.

c) From an independent standpoint, it is verified whether or not the measures against
risks concerning the information system are developed and operated appropriately.

d) A system is evaluated by entering the system from outside the network, and trying to
steal, modify, or destroy data and programs without permission.

Answer 55

c

Question 56

In the ISO 9001 standard for quality management systems, which of the following is
defined as a requirement for internal audits?

a) Internal audits must be conducted periodically by the organization’s system audit
department or certified system audit specialists.

b) Internal audits must be conducted without notice at irregular intervals to verify that
the quality management system is correctly working as specified.

c) Internal audits must be conducted to check if the quality management system is
effectively implemented and maintained, and conforms to the requirements.

d) As a prerequisite for conducting internal audits, the quality management system of
an organization must be certified by an independent external assessor.

Answer 56

c

Question 57

Which of the following is an appropriate explanation of IT governance?

a) A framework which is a comprehensive collection of best practices concerning the
management and operation rules of IT services

b) The organizational ability to guide the development and implementation of an IT
strategy in the appropriate direction to establish a competitive advantage

c) A specifications package requesting a detailed proposal from a subcontracting IT
vendor from which information systems or IT services are to be procured

d) An agreement in which the service level is clearly defined by a service provider in
order to assure the quality of the service

Answer 57

b

Question 58

58.) Which of the following is the organizational form of a company that is shown in the
chart below?

Question 59

Q59. )
There are four companies, each with a share price of 100 dollars. One of them is to
be selected for investment. The table below shows the expected price increase for
each stock under high, moderate, and low economic growth. Which of the following
is the stock that is expected to show the highest price increase? Here, the probability
is 0.4 for high economic growth, 0.4 for moderate economic growth, and 0.2 for low
economic growth. It is not necessary that zero economic growth be considered.

Question 60

60. )
    The points representing the relations between production factors (w, x, and y) and
    quality (z) are plotted in the graphs shown below. Which of the following is an
    appropriate description concerning these graphs?

Question 61

In order to prepare for any potential bad debt on accounts receivable from a business
partner, which of the following is an action that enables the appropriation of a part of
the business partner’s property for accounts receivable more preferentially than the
other?

a) Adding debt

b) Issuing an invoice

c) Setting collateral

d) Increasing interest

Answer 61

c

Question 62

When a server with a purchase price of 30,000 dollars is leased for a period of five
years at a lease rate of 2%, what is the total leasing expense in dollars? Here, the
lease rate is shown as a proportion of the monthly lease fee to the purchase price.

a) 32,400

b) 33,000

c) 34,200

d) 36,000

Answer 62

d

Question 63

Without any particular arrangements with Company A concerning the rights to the
work, Company B makes a request to Company A for the development of a program
for a sales management system based on the requirements of Company B. In this case,
what happens to the original ownership of the copyright of the program?

a) Company A and Company B decide the copyright through discussions.

b) Company A shares the copyright with Company B.

c) The copyright belongs to Company A.

d) The copyright belongs to Company B.

Answer 63

c

Question 64

From the viewpoint of careful and prudent consideration for recipients of e-mail, which
of the following is the most appropriate example of e-mail transmission?

a) A questionnaire on member satisfaction is sent by e-mail to all the addresses of 100
selected members entered in the “To” (destination) field.

b) A large-size document presenting a company’s products is sent to a customer as an
e-mail attachment without being compressed.

c) A reply to an e-mail query about a product is sent to those customers who should
know about the details, by entering their addresses in the “Cc” (carbon copy) field.

d) An e-mail is sent to the limited customers by using the “Bcc” (blind carbon copy)
field in order to inform them of the URL of a specially planned Web page.

Answer 64

d

Question 65

Which of the following is an appropriate explanation of corporate governance?

a) It quantitatively measures and analyzes the cost effectiveness of environmental
conservation measures, and publicizes the cost and effects.

b) In addition to essential profit-making activities, a company contributes appropriately
for the betterment of society by acting as a member of society.

c) It is a mechanism for monitoring whether or not business management is being
performed appropriately, and maintaining the soundness of corporate activities.

d) It publicizes the business status of a company accurately, promptly, and continuously
as a part of public relations with investors and analysts.

Answer 65

c

Question 66

Which of the following is an explanation of compliance enhancement in corporate
management?

a) Preventing management staff and employees from being involved in illicit or illegal
acts that have a possibility of threatening the survival of the company

b) Establishing a framework that enables sound management by keeping the use of
power by management staff in check

c) Improving the level of satisfaction of the interested parties, such as customers,
shareholders, and employees, to ensure continued growth of the company

d) Increasing competitiveness by securing management resources that can be a source
of differentiation against competitors

Answer 66

a

Question 67

Which of the following corresponds to a third-party audit that is defined in “ISO
9000:2005 Quality management system—Fundamentals and vocabulary”?

a) A parent company audits the quality management system of a subsidiary company.

b) A customer audits the quality management system of a trading partner company.

c) A company audits its own quality management system for internal purposes.

d) A certification body audits the quality management system of a client company.

Answer 67

d

Question 68

Which of the following is the primary purpose of the ISO 9000 series?

a) To provide standards for a quality management system that aims to improve
customer satisfaction

b) To provide the latest methodologies and tools for effective and efficient quality
management

c) To provide the successful best practices of software development processes and
activities

d) To provide quality management activities that should be performed in a
development project

Answer 68

a

Question 69

Which of the following is the most advantageous effect that is produced by SCM
(Supply Chain Management) that is known as a management method?

a) Sales or inventory information about commercial products in retail stores can be
obtained efficiently and accurately.

b) Knowledge and findings can be organized into a database and used effectively and
efficiently in business.

c) The sequence of processes from procurement to manufacturing, distribution, and
sales can be improved, and the delivery time and cost can be optimized.

d) Inquiries from customers or users via telephone, FAX, e-mail, and other methods can
be responded in a timely and coordinated manner.

Answer 69

c

Question 70

Which of the following is an appropriate effect of alliance in corporate strategy?

a) Although confusion and friction may arise because of participation of a partner
company with a different culture as a result of a merger or acquisition, tangible and
intangible management resources can be acquired.

b) By outsourcing the non-core activities of a company to some specialized vendors or
service providers, the company can shift the staff members to its mission-critical
activities.

c) Through technological tie-ups, outsourcing of production and sales, and
establishment of joint ventures, several companies can strengthen their cooperation
while maintaining their independence.

d) By holding the stocks of group companies, a company can be managed and operated
in the form of a company that is specialized to function as a headquarters of such
companies.

Answer 70

c

Question 71

Which of the following is an explanation of core competence management?

a) Acquiring management resources from other companies that have an established
business operation, in order to gain an advantage over competitors

b) Optimizing the combination of business operations in order to have a greater effect
than merely operating each business independently

c) Concentrating management resources on a company’s own proprietary expertise and
technology in order to establish a competitive advantage

d) Reviewing best practices of other companies in order to fundamentally improve and
restructure the current business processes

Answer 71

c

Question 72

Which of the following is an appropriate description concerning the JIT (Just In Time)
production method?

a) The entire production process is performed rapidly and thoroughly by one or a few
professional workers.

b) The production process is started at the manufacturing line as soon as a customer
order is accepted.

c) Products are manufactured on the basis of the demand forecast that is made at the
time of starting the production.

d) The necessary items are produced and delivered at the necessary time in the
necessary quantity.

Answer 72

d

Question 73

Which of the following is the terminology used when product improvement, addition
of new varieties, and product disposal are planned according to each stage of
introduction, growth, maturity, and decline?

a) Experience curve effect

b) Business continuity plan

c) Product portfolio management

d) Product life cycle strategy

Answer 73

d

Question 74

Which of the following is the most appropriate description concerning the advantageous
effects of implementing CRM?

a) It becomes easy to maintain accurate records about the customer payment status of
account receivables.

b) It becomes easy to shorten the lead time required from the point of receipt of order
to delivery.

c) It becomes easy to share sales approach to customers among all of the sales staff
members.

d) It becomes easy to deeply understand customer needs and establish long-term
positive relationships

Answer 74

d

Question 75

Which of the following is an appropriate explanation of MOT?

a) It is the business activity of a company gaining control of all or part of another
company through merger or acquisition for the purpose of expanding the scale of
operation.

b) It is the concept of management under which a company doing industrial business
invests in scientific methods and materials to promote innovation and to grow
business continuously.

c) It is the business activity of the management of a company raising funds from
financial institutions and buying the stock to acquire the controlling interest of the
company.

d) It is the material management technique for calculating the quantities of the
components and materials necessary to produce a product and reflecting the results
on the production plan

Answer 75

b

Question 76

An ERP package is a suite of fully integrated software applications that are used to
perform administrative business processes, such as financial management,
procurement, personnel, and payroll administration. Which of the following is the
most appropriate description concerning such an ERP package?

a) An ERP package can be installed with relative ease because the business processes
of a company do not need to be analyzed.

b) An ERP package should be maintained by individual user departments after its
installation.

c) An ERP package should be installed after the business processes of a company are
verified and standardized.

d) An ERP package is an integrated type of system software that is designed especially
for the domestic business processes.

Answer 76

c

Question 77

Which of the following is the system that is used to record sales information when a
product is sold at the store, and also to collect, accumulate, and analyze product sales
information for each product?

a) ECR

b) QR

c) EOS

d) POS

Answer 77

d

Question 78

Which of the following is a technology that is defined by some international standards
and used for contactless IC cards, such as tickets for public transport?

a) IrDA

b) RFID

c) Bluetooth

d) Wi-Fi

Answer 78

b

Question 79

79.) The component table below shows the quantity of each component that is required to
build one unit of Product A, and the stock table below shows the quantity in stock for A,
a, b, and c. How many units of Component b are additionally required to build and
ship a total of 300 units of Product A? Here, there are no other items in process, on
back order, or already allocated.

Question 80

80. ) When online shopping via the Internet is done according to the procedure shown in the
    figure below, which of the following is the point at which this order comes into effect
    between the two parties unless otherwise specified?

Question 81

Which of the following is a form of e-commerce corresponding to an online bookstore
or an online shopping mall that is constructed for individuals on the Internet?

a) B to B

b) B to C

c) C to B

d) C to C

Answer 81

b

Question 82

Among the characteristics required for an embedded system, which of the following is
the most appropriate terminology used when a fixed process must be completed within
a given period of time?

a) Availability

b) Reliability

c) Real-time ability

d) Serviceability

Answer 82

c

Question 83

Which of the following is the appropriate explanation of the DFD that is created when
a business process is analyzed?
a) It shows various types of data items handled in the business operations and the
interrelations among them.
b) It shows various types of data items handled in the business operations, from sets to
elements in a hierarchically detailed fashion.
c) It shows the flow of data exchanged among the processes that make up the business
operations.
d) It shows the contents of the processes that make up the business operations, from
overview to detailed view in a hierarchical fashion.

Answer 83

c

Question 84

Company A, which manufactures and sells house building materials, identifies a
problem with its logistics operation and develops an improvement plan to resolve the
problem. Which of the following is the most appropriate mechanism that should be
computerized to implement the improvement plan?
[Problem]
Since it takes several days to deliver the product ordered by a sales office, each sales
office has in stock all of the products dealt with by the company in fear of being out of
stock. As a result, an enormous inventory cost is incurred by Company A as a whole.
[Improvement plan]
A logistics warehouse is built in the major territory of the sales area, and delivery
trucks are allocated so that any product can be delivered on the day the order from the
sales office is received.

a) A mechanism that enables each sales office to inquire the number of new housing
starts in its sales territory

b) A mechanism that enables each sales office to immediately inform the logistics
warehouse about the order details

c) A mechanism that enables the manager of each sales office to understand the current
inventory cost

d) A mechanism that enables management to compare and analyze the sales
performance of individual sales offices

Answer 84

b

Question 85

Which of the following is an appropriate purpose of installing groupware?

a) To integrate groupware into equipment, such as PCs and peripheral devices, and
provide basic hardware control functions

b) To enhance the overall work efficiency of an organization by providing an
environment for collaborative work

c) To enhance the organization’s Internet security by implementing a solution that
combines both hardware and software into a single security product

d) To shorten the period of system development and improve the efficiency of
maintenance by installing a suite of packaged software

Answer 85

b

Question 86

Among the various types of outsourcing services, which of the following is a service
that is provided by an MSP?

a) Connectivity of “co-location” servers with the Internet environment

b) Business processes such as human resource management, accounting, sales, and
logistics

c) The operations control of an IT infrastructure, such as a network, server, and storage,
over the network

d) Standard application services over a network through a billing method such as a flat
fee

Answer 86

c

Question 87

Which of the following is an activity that is performed in the requirements definition
process of system development?

a) Creating and approving computerization plan

b) Performing qualitative and quantitative risk analysis

c) Estimating investment effect and computerization costs

d) Identifying the needs and demands of system users

Answer 87

d

Question 88

Which of the following is an appropriate explanation of an ASP?

a) A business operator or a form of service that provides communication lines for
connecting to the Internet

b) A service on the Internet for creating a closed community that is accessible to users
who are members of the community

c) A business operator or a form of service that provides users with application
software on a server via the Internet

d) An approach of constructing an information system from the viewpoint of a service,
rather than from the viewpoint of a product such as hardware and software

Answer 88

c