Oct 2012

Question 1

When three balls are picked out consecutively from a box containing three white balls
and four black balls, which of the following is the lowest probability?

a) Probability of picking out the balls in order of black, black, black

b) Probability of picking out the balls in order of black, black, white

c) Probability of picking out the balls in order of black, white, black

d) Probability of picking out the balls in order of white, black, black

Answer 1

a

Question 2

2. As shown in the figure below, decimal numbers 2, 5, 10, and 21 are represented using
   five squares that are black or white.

2 □□□■□
5 □□■□■
10 □■□■□
21 ■□■□■

A white square indicates 0, and a black square indicates a different positive value that
is determined depending on the position of the square. When the sum total of the
values of the five squares shows a decimal number, which of the following is the
numeric value that is represented by ■■□□□?

a) 12

b) 20

c) 24

d) 30

Answer 2

c

Question 3

3.) There exist fourstates numbered 1 through 4. The four states are connected as shown
in the figure below, and the state transition occurs in a clockwise or counter-clockwise
direction.

Question 4

When HTML is used to describe a Web page, which of the following is an appropriate
point to be noted?

a) HTML and browser specifications are standardized for each PC manufacturer.
Therefore, in order to display a Web page correctly, it is necessary to describe it for
each type of PC.

b) Even if the HTML description is the same, a Web page may be displayed differently
depending on the browser used. Therefore, when a Web page is described, it is
necessary to confirm how it is displayed by each browser.

c) HTML is standardized for each browser used. Therefore, in order to display a Web
page correctly, it is necessary to describe it for each browser.

d) HTML descriptions including sound and video differ depending on the browser.
Therefore, in order to support all browsers, it is necessary to describe a Web page
using only characters and still images.

Answer 4

b

Question 5

Which of the following is an appropriate explanation of Java?

a) It is an interpreter-type object-oriented language developed in the 1970s and
includes an integrated development environment with editor and debugger as well as
OS functions.

b) It incorporates object-oriented concepts, such as class and inheritance, into the
programming language C, and has upper compatibility with C.

c) It is a markup language used on the Web and describes the document structure by
using tags. It enables the creation of hypertext that links text, movies, etc.

d) It is an object-oriented language, and source code is compiled into a format called
bytecode that can be executed on a JVM (Java Virtual Machine).

Answer 5

d

Question 6

Which of the following is the markup language that easily enables transaction data to
be issued as vouchers as-is or converted into in-house documents in
business-to-business transactions using the Internet?

a) HTML

b) SGML

c) UML

d) XML

Answer 6

d

Question 7

7. “CPU clock frequency: 1 GHz” is described in a PC catalog. This indicates that a
   CPU runs with a signal of one billion (i.e., 109
   ) cycles per second. Which of the
   following shows one cycle of a square wave?

Question 8

When a streamer is used at a data transfer rate of 500 KB/sec, how many minutes are
needed to back up 1 GB of data?

a) 2

b) 3

c) 20

d) 33

Answer 8

d

Question 9

Which of the following is a standard for the interface of a wireless connection such as a
wireless link between a PC and peripheral devices?

a) Bluetooth

b) IEEE 1394

c) PCI

d) USB 3.0

Answer 9

a

Question 10

When a peripheral device is connected to a PC, which of the following is the function
that is used to automatically install and configure the corresponding device driver into
the system?

a) Auto-complete

b) Slot-in

c) Plug-and-play

d) Plug-in

Answer 10

c

Question 11

Which of the following is an appropriate characteristic of RAID 1 (mirroring)?

a) The availability of data is increased by simultaneously writing the same data into
two or more hard disks.

b) Two or more hard disks are connected together as a single virtual hard disk drive
that has the total capacity of those disks.

c) By dividing data into multiple pieces and writing them into two or more hard disks
in parallel, the writing speed is increased.

d) By writing the divided data and the parity information for error corrections into three
or more hard disks, the availability of data and the writing speed are increased.

Answer 11

a

Question 12

Among RASIS (Reliability, Availability, Serviceability, Integrity, and Security), which
of the following is an explanation of availability?

a) Effectively determining, diagnosing, and repairing problems in a computer system

b) Calculating the average repair time of a computer system

c) Maintaining a computer system so that it is ready for use at any time

d) Taking preventive measures so that a computer system is not damaged or data is not
stolen by unauthorized access

Answer 12

c

Question 13

Which of the following is an appropriate description concerning the hardware
maintenance of a system?

a) The hardware device that has not failed for a certain period of time is excluded from
the coverage of scheduled maintenance.

b) It is safe to replace the failed hardware device with the latest model rather than the
same model, because compatibility is guaranteed.

c) Scheduled maintenance is performed for the hardware device that has failed before.

d) In preventive maintenance, measures are taken before a failure occurs.

Answer 13

d

Question 14

Which of the following is a small application program that is automatically
downloaded along with a Web page in response to a client request and is executed on a
Web browser?

a) Applet

b) Servlet

c) Script

d) Thread

Answer 14

a

Question 15

15.) There exists a system that controls access to personnel files by using the attributes of
each individual and the group to which the individual belongs. When the attributes
for the personnel department and its four members meet the conditions below, which of
the following is an appropriate combination that shows the number of members who
can read the files and the number of members who can update the files?

Question 16

Which of the following is an appropriate description concerning the data format of
CSV?

a) It can record not only text and numerical data but also expressions and format
information. A tab is used as a delimiter between data.

b) It records text and numerical data as well as other information that consists of only
several types of control characters including a newline character. A space, a colon,
or a semicolon is used as a delimiter between data.

c) It uses a comma as a delimiter between text and/or numerical data, and a new line
character as a delimiter between records. Text data is often enclosed by quotation
marks.

d) It can record not only text data but also other data such as images and Java applets.
A command called a tag is often inserted between data entries.

Answer 16

c

Question 17

Which of the following is a system that provides an environment to promote working
partnerships and to support joint activities among the members of an organization?

a) Groupware

b) Group dynamics

c) Collaboration

d) Workflow

Answer 17

a

Question 18

Which of the following is an appropriate description concerning the use of OSS (Open
Source Software)?

a) OSS users have an obligation to pay the developer the fee for the software.

b) OSS users are allowed neither to sell the OSS nor to distribute it at no fee.

c) OSS cannot be used in the field of genetic research.

d) Software derived from the published OSS can be made available as OSS.

Answer 18

d

Question 19

If data is repeatedly added to and deleted from a hard disk on a PC, data may not be
stored in consecutive areas on the hard disk. When no measures are taken, which of
the following is a phenomenon that can occur?

a) Viruses cannot be detected.

b) Data cannot be written correctly.

c) Data cannot be read correctly.

d) Stored data cannot be read quickly

Answer 19

d

Question 20

Which of the following is a mechanism that allows a user to have access to several
permitted servers and applications once the user is authenticated?

a) Single sign-on

b) Smart card

c) Biometric authentication
d) One-time password

Answer 20

a

Question 21

Which of the following is a purpose of using a database management system?

a) To enable users to access data even when there is no OS available

b) To eliminate the need for backups created in preparation for disk failures

c) To encrypt data to be transmitted over a network

d) To enable multiple users to share information while maintaining data integrity

Answer 21

d

Question 22

The response time of an inventory management system that uses a relational database
has recently become slow. An investigation reveals that when the system was initially
created, there was no problem with response time, and after that, addition and deletion
of product data was repeatedly performed on the database. Which of the following is
the most effective way to improve the response time of the database?

a) Upgrading the CPU of the database server

b) Extending the index area of the database

c) Defragmenting the database

d) Increasing the number of hard disks that store the database

Answer 22

c

Question 23

23.) There exist two tables Airport and Schedule as shown below. Which of the following
is the available flight that departs from Airport F and arrives at Airport K at the earliest
time?

Question 24

24.) In the description below concerning the transaction processing of a database, which of
the following is an appropriate combination of terms to be inserted into blanks A and
B?
When multiple users attempt to update the same data simultaneously, a mechanism for
temporarily limiting access to the data in order to maintain its integrity is called
A . One method for implementing this mechanism is to place a B
on data before it is updated and to prevent other users from accessing the same data
until the process is completed.

Question 25

Which of the following is the most appropriate description concerning a VPN that is
used to connect a PC to a network installed in the workplace from outside via the
Internet?

a) It provides several lines for connecting to the Internet and improves availability.

b) It guarantees the maximum delay time by controlling the timing of transmission.

c) It guarantees a minimum bandwidth by compressing the communication data.

d) It performs highly secure communications by using authentication and encryption of
the communication data.

Answer 25

d

Question 26

Which of the following is the unit that represents the data transmission speed in a
network?

a) bps

b) fps

c) ppm

d) rpm

Answer 26

a

Question 27

Which of the following is an appropriate description concerning protocols?

a) HTML is a protocol for sending and receiving Web data.

b) HTTP is a protocol for monitoring a network.

c) POP is a protocol for operating a computer located at a remote site.

d) SMTP is a protocol for sending e-mail.

Answer 27

d

Question 28

In the Internet, IPv6 is coming into use in addition to IPv4 that has been used as a
communications protocol. Which of the following is an appropriate explanation of
IPv6?

a) An IPv6 network cannot coexist with the IPv4 network and therefore needs to be
constructed as an independent network.

b) The bit length of an IP address is four times as long as that of IPv4, and the risk of
IP address exhaustion can be avoided.

c) An IP address consists of character strings that are a host name and a domain name,
not numeric values.

d) A cryptography communications function is not supported, and encryption and
decryption are performed by a higher level protocol.

Answer 28

b

Question 29

Which of the following is an appropriate measure to avoid a shortage of total mailbox
capacity in the mail server?

a) Setting an upper limit for each user’s mailbox capacity

b) Implementing mirrored disks on the mail server

c) Making a backup copy of the mail data

d) Sending large e-mails all at once during hours when they do not adversely affect the
transmission of other e-mails

Answer 29

a

Question 30

Which of the following is an appropriate explanation of the keylogger that is a threat to
information security?

a) Stealing information by watching the keyboard input and the display screen from
behind a PC user

b) Monitoring the keyboard input on a user’s PC by running a mechanism that can
record such input

c) Analyzing a password by using dictionary data that contains words likely to be used
as a password

d) Searching for a free access point by moving around a town with a PC that can detect
the electromagnetic waves of a wireless LAN

Answer 30

b

Question 31

Which of the following is an appropriate explanation of an information security policy?
a) Once an information security policy is established, it should not be changed even
when the business environment or technology makes any changes.

b) The approach to organizational activities concerning information security is shown
and published after the management approval of the organization.

c) Stockholders and the general public are widely informed of activities to be
emphasized for the expansion of a security business.

d) Specific security policies are described based on the security concepts of the
organization.

Answer 31

b

Question 32

Which of the following is the most appropriate explanation of phishing?

a) A computer infected with a virus is operated illegally from an external location via a
network such as the Internet by using the functions of the virus.

b) A false e-mail is sent, in order to lead the recipient to a fictitious Web site or to a
fake of an existing Web site, and then to illegally obtain personal information.

c) When user’s data entered in a Web page is displayed as is, a malicious script is
embedded in the page in order to illegally obtain the information about another user
who accesses the page.

d) A resident program is placed on a PC without the knowledge of the users in order to
illegally obtain data in files or information about PC operations.

Answer 32

b

Question 33

Which of the following is an appropriate explanation of “availability” in information
security?

a) The system operation and output results are as intended.

b) The information is accurate and is not falsified or destroyed.

c) A permitted user can access information when needed.

d) No information is disclosed to a process that is not permitted.

Answer 33

c

Question 34

Which of the following is an appropriate concept concerning the information security
policy?

a) The cost of measures should preferably be the same for all types of information
assets.

b) The information security policy, which is the top-level component of the ISMS
(Information Security Management System) policy, should be disclosed only to top
management and other executives.

c) The information security policy should be applied to all employees including
part-time workers and full-time employees.

d) When an information security policy is created for the first time, it is desirable to
use a similar policy of another company in the same industry as a sample and adopt
as much of that policy as possible without change.

Answer 34

c

Question 35

Which of the following is the most appropriate description concerning SSL?

a) It generates a one-time password to authenticate a user on a Web site.

b) It encrypts all communications between a Web server and a browser.

c) It prevents (or filters) access to an unauthorized Web site.

d) It detects a virus that infects a computer through a network.

Answer 35

b

Question 36

Which of the following is an appropriate description concerning the security and
reliability of an e-mail?

a) Even if encryption is not performed, persons other than the recipient cannot view the
body and attachments of an e-mail during transmission.

b) Even if the e-mail address in the sender column of a received e-mail is that of a
known person, the e-mail may not necessarily be from the identical person.

c) A transmitted e-mail always reaches the recipient.

d) The body and attachments of an e-mail cannot be falsified during transmission.

Answer 36

b

Question 37

When the normal data range of the input item “age” (an integer) is 15 <= age <= 60,
which of the following is an appropriate combination of test data for boundary value
analysis?

a) 14, 15, 60, 61

b) 14, 61

c) 15, 16, 59, 60

d) 15, 60

Answer 37

a

Question 38

A software integration test is performed by a staff member in charge of the test, but the
test results are different from the description of the test specifications. Under such
circumstances, which of the following is an appropriate course of action to be taken by
the member?

a) Reviewing all test data including the data completed successfully by that time

b) Performing the test again after changing the test cases

c) Continuing the test after changing the program

d) Requesting the developer to change the program after recording the problem

Answer 38

d

Question 39

An attempt is being made to create a program that analyzes the results of sales events
for each product by using macro functions of spreadsheet software. Which of the
following is an appropriate activity of software requirements definition for this
program?

a) Considering the operation logic of the macros to be embedded, prior to writing the
program

b) Trying to run the program with test data in order to check whether the embedded
macros work properly

c) Selecting all the data items that need to be collected

d) Entering the monthly sales data of each product for the analysis target year into the
spreadsheet software

Answer 39

c

Question 40

A company is planning to transfer a file containing accounting data created with a PC
in text format to the company-wide accounting system managed by the information
systems department. Which of the following is the most appropriate item which
should be checked in advance?

a) The character code set used in each application

b) The number of bits in the arithmetic operation registers in each CPU

c) The type of operating system used for each computer

d) The programming language used for implementing each application

Answer 40

a

Question 41

Which of the following is an appropriate explanation of the regression test?

a) Testing to make sure that updated content does not adversely affect other functions
that have been operating normally until then

b) Testing ease of operation in addition to ease of understanding of displayed messages

c) Testing to make sure that there is no disruption in business operations even when the
amount of data is increased or even when some processing requests are
simultaneously received

d) Testing to make sure that any incorrect input is identified as an error

Answer 41

a

Question 42

Which of the following is an appropriate description concerning the characteristics of
the prototyping model?

a) Through a trial model in the initial stage of the development process, the user
interface is determined and the system performance is verified, in order to reduce
the risk of rework caused by specification change in subsequent phases.

b) It is a type of growth model where the system is refined by repeating development
processes. In each iteration process, risk is assessed based on development cost
and quality, and the process with the lowest risk is adopted.

c) Through a series of system development processes, some functions are completed.
The entire system is developed in incremental steps by repeating such a cycle.

d) It is performed in order of requirements analysis, system design, production, and test.
It is suitable for large-scale system development.

Answer 42

a

Question 43

A company purchased the enterprise license of software X that is used for 100 PCs, and
then installed it on those PCs. Which of the following is an action that complies with
the license agreement?

a) Of the 100 PCs, 10 PCs are moved to another department without uninstalling
software X from the hard disks, and continue to be used.

b) 10 PCs are additionally purchased, and software X is installed on those PCs without
purchasing additional licenses.

c) After sales of software X is discontinued, the company stops managing the license
keys and allows users to install it freely.

d) License usage is controlled so that the number of PCs concurrently using the
software, not the number of PCs on which software X is installed, is equal to or less
than the number of purchased licenses.

Answer 43

a

Question 44

44. ) Which of the following is a technique that represents, hierarchically as shown in the
    figure below, activities of the system development project of a new sales office?

Question 45

45.) The allocation of person-days for a project is as shown in the table below. The phases
from basic design to program design are completed as planned. In the programming
phase, there are 3,000 programs, of which 1,200 are completed. Which of the
following is the current percentage of completion for the entire project?

Question 46

In the integration test phase of the development of a system, additions and changes to
functions that have been developed are necessary, and a change to the configuration of
the database is also planned. Among descriptions A through D concerning the
response or reaction of the project manager, which of the following is the list that
contains only the appropriate descriptions?

A: Revising the WBS and reviewing the project schedule

B: Estimating the cost required for the additions and changes

C: Identifying risks involved in the configuration change to the database

D: Performing the changes after completing the initially planned integration test

a) A, B, C

b) A, B, D

c) B, D

d) C, D

Answer 46

a

Question 47

Mr. A is appointed as the project manager of a project to add functions to the finance
system. He gets a risk checklist that was used in a past project in order to create a
new risk checklist for the project. Which of the following is an appropriate
description concerning the risk checklist?

a) The past risk checklist was created based on past information and knowledge, so it
is used as a reference for the new checklist that is to be created.

b) The past risk checklist is created based on past information and knowledge, so risks
that are not mentioned in it do not need to be considered.

c) The past risk checklist is used without modification in order to ensure that there are
no discrepancies between projects.

d) Risks change with projects, so a new risk checklist is created based on only the risks
that are not mentioned in the past risk checklist.

Answer 47

a

Question 48

Among descriptions A through D concerning the cost management, progress
management, and quality management of a project, which of the following is the list
that contains only the items about progress management?

A: Confirming that when there is a problem with deliverables, it is corrected in
accordance with the specifications

B: Confirming that measures against problems, such as the correction of deliverables,
do not lead to a budget overrun

C: Confirming that the deliverables are delivered by the vendor before the start of the
qualification test

D: Confirming that the deliverables are created on schedule at each milestone

a) A, B

b) B, C

c) B, D

d) C, D

Answer 48

d

Question 49

Which of the following is an appropriate description of an SLA?

a) A point of contact for an inquiry from a user of an IT service

b) A document in which best practices for IT service management are described

c) A contract between a service provider and a client that defines the service content

d) A database that is created to manage the configuration items of services or IT assets

Answer 49

c

Question 50

Among the management activities for an information system that are performed by IT
service management, which of the following is a process that provides a temporary
workaround for a system failure and performs a prompt recovery?

a) Incident management

b) Change management

c) Problem management

d) Release management

Answer 50

a

Question 51

When revised business process procedures were distributed at the start of operational
tests for a new application system, many people complained that it was difficult to
understand those procedures. Which of the following is a possible cause for this
complaint?

a) Improvements in the framework and flow of the business process were described.

b) In line with the business process flow, countermeasures against the occurrence of a
system failure were described.

c) System functions were described in detail exactly as specified in the program design
document.

d) Previous business process procedures that were difficult to understand were revised
and a revision history was organized into a single part.

Answer 51

c

Question 52

A notification of a version upgrade is received for the OS of a PC that is used for
business operations. A database system and an application program are running on
this PC. Which of the following is an appropriate operation procedure for version
upgrade?

a) Before the OS is upgraded to the new version, the relationship between the version
of the OS and the versions of the application program and database system is
investigated. As a result, operation of the application program is not guaranteed,
so the version upgrade is postponed for the time being.

b) The OS is the most fundamental software, so it can be considered separately from
the database system and application program that are currently in use. Therefore,
the version upgrade is performed immediately in consideration of the future support.

c) The application program is determined to be unrelated to the version of the OS, and
only the relationship between the database and the OS is investigated. As a result,
no problems are found, so the version upgrade is performed.

d) The database system is a part of the data management function of the OS, and by
replacing the OS, the version of the database system is also upgraded. Therefore,
only the relationship between the application program and the version of the OS is
investigated. As a result, no problems are found, so the version upgrade is
performed.

Answer 52

a

Question 53

Which of the following is an appropriate description concerning change management
in the operations of an information system?

a) It reduces the effect of discontinuation of an IT service and enables users to resume
activities as soon as possible.

b) It helps to investigate the cause of a fault and consider preventive measures against
recurrence.

c) It makes a plan for implementing approved changes and ensures that the plan is
properly processed.

d) It enables accurate understanding of changed IT assets and prevents unintended
usage.

Answer 53

c

Question 54

Which of the following is an appropriate explanation concerning the usage of a UPS
(Uninterrupted Power Supply)?

a) It is used as a spare battery for a cell phone in order to use the cell phone for a
longer time.

b) It is used to continue the supply of power when a long power failure occurs in a
computer center.

c) It is used to temporarily supply power to a computer when a power failure occurs,
and to safeguard the computer against a momentary drop in voltage.

d) It is used to enable the use of a computer for a long time in an outdoor area where no
other power source is available.

Answer 54

c

Question 55

55.) Which of the following is an appropriate positioning of the system audit department in
a company?

Question 56

Which of the following is an appropriate description concerning the implementation of
a system audit?

a) An audit is performed without making an audit plan.

b) Guidance for improvement based on the audit results is not provided.

c) Facts are not confirmed before an audit report is created.

d) A preliminary audit is performed before the main audit.

Answer 56

d

Question 57

Which of the following is an explanation of IT governance?

a) The ministries and agencies that have control over IT policy

b) The satisfaction level of users concerning IT

c) The ability of an organization to appropriately use IT

d) The scheme of customer management that uses IT

Answer 57

c

Question 58

Which of the following is an explanation of OJT?

a) It is a methodology that actually uses an OA device for technical training and theory
acquisition for a company’s internal activities.

b) It is personnel training that is performed in order to reform organizational climate
and organizational culture internally through activities in small groups.

c) It is training where practical knowledge and skills are acquired on-site directly from
a supervisor or a senior through daily activities.

d) It is comprehensive training that raises an employee’s qualification to a certain level
and is provided in consideration of positional changes, such as promotion and
reassignment, based on the wishes and suitability of the employee.

Answer 58

c

Question 59

Which of the following is an organization structure where each employee is under
supervision of two or more managers but tries to achieve coordination between
goal-based project management and the functional responsibilities of departments?

a) Divisional system organization

b) Intra-venture organization

c) Functional organization

d) Matrix organization

Answer 59

d

Question 60

Which of the following is the appropriate explanation of ABC analysis?

a) A method for systematically identifying the cause of a problem by using a diagram
that looks like a fish skeleton

b) A method for analyzing whether there is a relationship between two variables by
using collected data

c) A method for extracting samples from a population, testing the samples, and
determining the quality of the population, based on the number of defects in the
samples

d) A method for ranking the importance of items, based on the cumulative percentage
distribution of sales and others in order to clarify the items to be controlled
preferentially

Answer 60

d

Question 61

In customer service, which of the following is a theory that is used to analyze the
number of windows and the service hours according to the arrival status of customers?

a) Graph theory

b) Game theory

c) Information theory

d) Queueing theory

Answer 61

d

Question 62

Which of the following is the part of a cash flow statement where the income from
product sales is recorded?

a) Sales activities

b) Financial activities

c) Investment activities

d) Administrative activities

Answer 62

a

Question 63

Which of the following is a cost that has a relationship with the calculation of operating
profit in an income statement?

a) Advertising cost

b) Loss on disposal of fixed assets

c) Interest paid

d) Corporate tax

Answer 63

a

Question 64

When a Web page is created and published on the Internet, which of the following
results in an infringement of the copyright?

a) Copying the text of a purchased book with an image scanner, and using it without
the permission of the author

b) Creating an image with shareware during the trial period, and using it even after the
expiration of the trial period

c) Providing a link to another person’s Web page instead of incorporating the content
of the page

d) Imitating the frame size and background color of the Web page of another person in
order to create the Web page

Answer 64

a

Question 65

Which of the following is the purpose of the protection of personal information?

a) To protect the victims who are the weak by assuming incidents and accidents
involving personal information and then defining the rules for the victim to claim
for damage from the perpetrator

b) To assure unrestricted activities and honor of individuals by strictly limiting the
scope of handling personal information

c) To expand and develop businesses related to personal information by defining
detailed protection rules for the buying and selling of personal information or other
similar behaviors

d) To prevent infringement of personal rights and benefits caused by the improper
handling of personal information

Answer 65

d

Question 66

An e-mail with a subject of “Caution: New computer virus” was received from the
external network. The sender is not a well-known person, and the content may or
may not be true. However, the e-mail describes the characteristics of the virus, and
instructs that the e-mail must be forwarded to as many people as possible. Which of
the following is an appropriate course of action to be taken in response to this e-mail?

a) The e-mail is forwarded to acquaintances.

b) The e-mail is forwarded to all employees.

c) The e-mail is not forwarded to anyone.

d) An e-mail is sent to the sender to ask for countermeasures against the virus.

Answer 66

c

Question 67

Which of the following is the characteristic of QR code?

a) Reading direction is identified using position detection patterns (cut-out symbols).

b) It requires more space than a one-dimensional bar code to represent the same
amount of data.

c) It can only encode numbers and alphabetical characters.

d) It is a stacked bar code, which is composed of a set of bar codes stacked vertically
one above another.

Answer 67

a

Question 68

Which of the following is an appropriate description concerning certification to ISO
9001:2008?

a) Once a party is certified, the qualification is semipermanent.

b) Certification is applied to manufacturing industries, not to service industries.

c) There is only one certification body in each country.

d) “Organizations which fulfill the international standard requirements for a quality
management system” are assessed and certified.

Answer 68

d

Question 69

Which of the following is the responsibility of top management specified in “ISO
9001:2008 Quality management systems – Requirements”?

a) Top management must provide evidence of the commitment to the development,
implementation, and improvement of the quality management system.

b) Top management must set quality objectives for each department and hierarchy of
the organization.

c) Since top management is responsible for quality control, it must be ensured that
necessary processes is established, implemented, and maintained without any
delegation of authority.

d) In the event of a defect or unsatisfactory condition, top management must stop any
subsequent process until the defect or unsatisfactory condition is corrected.

Answer 69

a

Question 70

Which of the following refers to a set of skills or techniques that delivers value to
customers, acts as the source of competitive superiority for a company, and is also
difficult for competitors to imitate?

a) Accountability

b) Core competence

c) Corporate governance

d) Personal skill

Answer 70

b

Question 71

The utilization of electronic commerce over the Internet is one of the business
strategies for creating competitive superiority. Which of the following is “B to C”
electronic commerce?

a) An auction site where general consumers sell products

b) An Internet shopping site for general consumers

c) A site for transactions between businesses, such as sale of raw materials to other
companies

d) An in-house sales site for the company’s employees for the purpose of welfare
benefits

Answer 71

b

Question 72

Which of the following is an appropriate explanation of opinion leaders who are
thought to be important for market penetration of a new product?

a) The tier of people who purchase the product after making sure that many people are
using it.

b) The tier of people who take a cautious approach and purchase the product after
checking with the early buyers

c) The tier of people who purchase the product early on their value judgment and have
an influence on other consumers who follow behind

d) The tier of people who are adventurous enough to take the initiative in purchasing
the product

Answer 72

c

Question 73

Which of the following is the method for implementing marketing strategies by
combining multiple marketing elements?

a) Marketing concept

b) Marketing channel

c) Marketing mix

d) Merchandising

Answer 73

c

Question 74

74. ) A series of procedures, from the application for an electronic certificate to the
    implementation of electronic bidding, are performed according to steps (1) through (6).
    Which of the following is an appropriate procedure to be performed in step (4)?

Question 75

Which of the following is an appropriate application suitable for groupware?

a) Aggregation processing of end-of-term exam scores

b) Aggregation processing of
month-end sales

c) Air traffic control processing

d) Reservation processing of internal conference rooms

Answer 75

d

Question 76

Two groupware applications on servers connected to a WAN are to be developed.
One is a product catalog system that must support regular updates of huge amounts of
data including images. The other is a conference room reservation system that must
support updates in real time. The groupware has the replication function which
automatically provides the copying of data from one place to another and maintaining
the synchronization of different databases on multiple servers. When the application
operations and the data amount are taken into consideration, which of the following is
the most appropriate allocation of databases for the product catalog system and the
conference room reservation system?

a) The product catalog system and the conference room reservation system are both on
a single server.

b) Distributed databases with replication are used for both the product catalog system
and the conference room reservation system.

c) A single server is used for the product catalog system, and distributed databases
with replication are used for the conference room reservation system.

d) Distributed databases with replication are used for the product catalog system, and a
single server is used for the conference room reservation system.

Answer 76

d

Question 77

Which of the following is the situation where an improvement can be expected by
installing an MRP (Material Requirements Planning) system?

a) Drawing information is managed on both electronic files and hard copies, so the
history of design changes cannot be correctly understood.

b) Information about materials necessary for manufacturing and their required
quantities is complicated, so order quantities are often miscalculated and production
is adversely affected.

c) There are many design changes, so production efficiency does not improve.

d) High-mix, low-volume production is adopted, so the cost of installing production
equipment is increasing.

Answer 77

b

Question 78

Which of the following is a production system for high-mix low-volume production
where one or a few staff members are in charge of all production processes from first to
last, rather than for a division of labor based on the conveyor belt system?

a) Cell production

b) Fabless production

c) Line production

d) Lot production

Answer 78

a

Question 79

Which of the following is an explanation of EDI (Electronic Data Interchange)?

a) It is an international standard for e-mail services, based on the OSI basic reference
model, which provides comprehensive services for the creation, transmission, and
processing of messages. It also enables the interconnection between heterogeneous
systems.

b) It is the exchange of business transaction data between computers (including
terminals) over a communication line. A set of standard protocols is used to
describe various rules or regulations that must be followed by the parties involved.

c) It is a communication service that provides added values, such as storage of data
transmitted over the network and conversion of data formats.

d) It is an ordering system that allows orders to be placed by transmitting order
information from a data entry terminal to the head office or a supplier. This system
saves labor in processing orders, and improves the efficiency of logistics and
inventory control.

Answer 79

b

Question 80

Which of the following is an appropriate benefit of employing an embedded system in
an electrical appliance?

a) The structure of software is different from that of a PC, so there is no risk of a virus
infection.

b) The system design is not affected by hardware limitations.

c) When the product is to be improved, a certain range of functions can be added
simply by changing the software.

d) An environment that guarantees fail-safe is provided, so it is not necessary to take
measures for each system.

Answer 80

c

Question 81

Which of the following is the most appropriate description concerning the role of CIO?

a) Making an audit of the company from an objective standpoint in order to check if
there is no problem with business operations and IT control works effectively

b) Playing a leading role in the planning and execution of an information strategy for
implementing a business strategy

c) Establishing a personnel system for implementing a business strategy, and
controlling overall administrative operations such as the understanding of the actual
situation of services

d) Improving the efficiency of allocating company funds, and ensuring the accuracy of
financial accounting

Answer 81

b

Question 82

Which of the following is the most appropriate explanation of the system integration
service?

a) Service in which products of multiple vendors are combined and activities such as
design, implementation, testing, operations, and maintenance of an optimal system
are undertaken as a package

b) Service in which project members are dispatched to undertake project management
for constructing an information system under a multivendor environment

c) Service in which the operations and maintenance of an information system under a
multivendor environment are undertaken as a package and a single point of contact
for the activities is provided

d) Service in which system requirements are analyzed and defined in cooperation with
the user

Answer 82

a

Question 82

82. ) When investment projects concerning system development are planned as shown in the
    table below, which of the following can recover the investment in the shortest period?
    Here, 10% of the initial investment is incurred as an annual management cost.

Question 82

83.) The figure below shows a series of business operations from the receipt of an order
until the point of delivery in a sales and distribution industry. Which of the following
is an appropriate term or phrase to be inserted into blank A?

Question 83

85. ) Which of the following is an appropriate combination of the descriptions A through C
    concerning IT-related services that are used in business operations, and the names of
    the services?

A: Using co-location servers and communication equipment at the facility of a
service provider

B: Allowing users to obtain the use of some communication equipment and servers
that are owned by the dedicated service provider

C: Allowing users to use only the necessary functions of software as a service via the
network when needed

    A B C  a) SaaS Hosting Housing

b) Housing Hosting SaaS

c) Housing SaaS Hosting

d) Hosting Housing SaaS

Answer 83

b

Question 84

In a software life cycle that proceeds in order of planning process, requirements
definition process, development process, and maintenance process, which of the
following is an appropriate activity to be performed at the stage of the planning
process?

a) Defining the functional requirements and non-functional requirements

b) Checking the management-related needs and issues

c) Designing and evaluating the systems architecture

d) Designing and evaluating the software architecture

Answer 84

b

Question 85

Which of the following is the most appropriate description concerning the creation of
documents in the development and maintenance of software?

a) When an itemized list or a chart is used, meaning and content become unclear.
Therefore, text based on natural language is used as much as possible.

b) A clear relationship between documents is important, and based on this, a
consistency check of the content of each document can be performed, which leads to
an improvement in quality.

c) Duplication and redundancy of the content of a document are necessary to improve
not only the maintainability of the software but also the maintainability of the
document.

d) The first priority is that a document can be understood better by developers than by
maintenance personnel, and it is desirable to improve productivity without taking
too much time.

Answer 85

b

Question 86

When system development vendors offer proposals based on an RFP (Request for
Proposal), which of the following is the most appropriate method for selecting a
development vendor?

a) Selecting a vendor by comparing the proposals, based on predetermined evaluation
criteria

b) Selecting the vendor with the lowest development cost, regardless of the content of a
proposal, in order to reduce the development cost

c) Selecting a vendor by evaluating each vendor’s strengths and weaknesses by using a
SWOT analysis

d) Selecting a vendor by measuring how well the functions of the proposed system are
designed, by means of the FP (Function Point) method

Answer 86

a