Oct 2010

Question 1

Which of the following is the form of business organization in which an independent
virtual company organization is established for each business segment within a
corporation, in order to make quick decisions and clarify management responsibilities?

a) In-house company system

b) Divisional organization

c) Project organization

d) Holding company

Answer 1

a

Question 2

Among the costs incurred by data destruction or degraded system availability, which of
the following is classified as a direct loss in terms of risk management?

a) Costs incurred by substitute processes until the system recovers

b) Costs incurred to rebuild the trust lost because of data destruction

c) Costs incurred to build a duplicated database and a backup system

d) Costs incurred to review the feasibility of prevention against unauthorized access

Answer 2

a

Question 3

Which of the following can be considered as a trade secret from a viewpoint of
preventing unfair competition?

a) Information about a personal scandal involving an executive officer

b) Information about technology under development, which is marked as “Strictly
Confidential” and circulated throughout the company

c) Information about a production method that is not publicly known, which is marked
as “Confidential” and stored in a locked cabinet

d) A commercially available book which describes how to sell the company’s products
effectively

Answer 3

c

Question 4

Which of the following is an explanation of free software?

a) It can be installed on any number of computers without limitation in a
predetermined location of use.

b) It requires the users to pay predetermined charges to the developer if they continue
to use it after a certain period of free trial.

c) It is commercially available and permitted to be installed on more than one
computer.

d) It is provided without charge and can be modified, copied, and distributed without
restriction under the license agreement.

Answer 4

d

Question 5

Which of the following is an explanation of volume license agreement?

a) It is an agreement in which a master copy is provided to customers, including
companies, who purchase the software in high volume, and the number of permitted
installations is defined in advance.

b) It is an agreement in which the location of use is restricted to a specified facility, and
the software can be used without limiting the number of computers or users in the
facility.

c) It is an agreement in which the use of software is permitted by accepting the terms
and conditions of the contract displayed on the screen when the software is
downloaded from the Internet.

d) It is an agreement in which standard licensing conditions are defined and a license
agreement is automatically considered to be concluded between the right holder and
the purchaser when a certain amount of package is unwrapped.

Answer 5

a

Question 6

6.) Company S purchases equipment from Company K by using the procedure shown in
the diagram below. In this transaction procedure, which of the following is the point
at which the sales contract is concluded? Here, once the quotation is provided, the
content of the transaction does not change throughout the procedure.

picture…

a) A

b) B

c) C

d) D

Answer 6

b

Question 7

Which of the following can be considered as “personal information” from a viewpoint
of the protection of personal information?

a) Corporate name, telephone number, address, and other information that can be used
to identify a specific company

b) A report summarizing only the responses from questionnaires returned in signed
forms

c) A master file of customer’s information such as name, date of birth, and address

d) A table showing both the number of customers grouped by age bracket and the sales
amount in each bracket

Answer 7

c

Question 8

Which of the following is the coding scheme that can encode a large amount of
information into a small area and has an error correction function that enables the code to
be read out correctly even when the code cannot be partially read out?

a) ISBN code

b) ITF code

c) QR code

d) Unicode

Answer 8

c

Question 9

Which of the following is an advantage provided by “supply chain management”?

a) Sales information about commercial items in retail stores can be instantly obtained.

b) Knowledge and findings can be organized into a database and used effectively in
business.

c) The sequence of processes from procurement to manufacturing, distribution, and
sales can be improved, and the delivery time and cost can be optimized.

d) Inquiries from customers via telephone, FAX, e-mail, and other methods can be
responded instantly.

Answer 9

c

Question 10

Which of the following is a form of farming out all or most of the information system
development, operations, and maintenance work to an external specialized company
for the purpose of reducing information system costs?

a) Outsourcing

b) System integration

c) Housing

d) Hosting

Answer 10

a

Question 11

Which of the following is an explanation of compliance management?

a) It is a business process of monitoring and checking whether the business
management is adequate and appropriate, so as to maintain the legitimacy of the
business activities towards the shareholders.

b) It is a business process of holding accountability to the shareholders and other
stakeholders for the operational activities and business performance.

c) It is a business process of implementing rules, manuals, and check systems based
on the business ethics, and performing business activities in accordance with legal
requirements and social norms.

d) It is a business process of providing investors and analysts with accurate
management information necessary for making investment decisions, on a timely
and continuous basis

Answer 11

c

Question 12

Which of the following means that product improvement, addition of new varieties,
and product disposal are planned according to each stage of introduction, growth,
maturity, and decline?

a) Experience curve effect

b) Business continuity plan

c) Product portfolio management

d) Product life cycle strategy

Answer 12

d

Question 13

Which of the following is the method that uses information technology to collect and
analyze customer information, so as to establish a favorable relationship with the
customers, retain customer loyalty, and increase company profit from a long term
perspective?

a) BSC

b) CRM

c) ERP

d) PPM

Answer 13

b

Question 14

Which of the following is the most appropriate meaning of “de facto standard”?

a) Standards for industrial products defined as national industry standards in each
country

b) Standards for industrial and scientific technologies defined by the International
Organization for Standardization (ISO)

c) Specifications which were originally adopted by a particular company or group and
are currently in wide-spread use as practical industry standards

d) Specifications applied anywhere in the world, rather than standards limited to a
particular country, region, or company

Answer 14

c

Question 15

Which of the following is an economic or social disparity caused by different skills or
opportunities to use IT, such as a PC and the Internet?

a) Accessibility

b) Diversity

c) Digital divide

d) Digital democracy

Answer 15

c

Question 16

A single unit of Product A is composed of three pieces of Part B and two pieces of Part C.
In the production plan for a particular period, the demand for Product A is 10. Which of
the following is the net requirement of Part B? Here, the quantity in stock is five for
Part B, and there are no other pieces in stock, in process, on back order, or already
allocated. The net requirement is calculated by subtracting the stock available for
allocation from the gross requirement.

a) 20

b) 25

c) 30

d) 45

Answer 16

b

Question 17

Which of the following can take advantage of the cell production system?

a) A product which requires mass production to increase productivity

b) A product whose specifications do not change over the long term

c) A product which requires wide variation and flexible manufacturing

d) A product which requires the division of labor based on a standardized, simplified,
or specialized method

Answer 17

c

Question 18

18.) The table below shows the relationship between the standard number of staff and the
number of days required to complete preparation activities A through E of an event.
According to the table, the preparation activities started 35 days ago; however, only one
staff member was assigned during the first 20 days. In order to complete the remaining
activities to meet the original deadline, what is the minimum number of staff members
that must be reserved per day? Here, the preparation activities can be performed in any
sequence, any staff member can achieve the same productivity in each activity, and any
number of staff members can be assigned to an activity at one time.
Preparation activity
Standard number of staff
(persons)
Number of days required
(days)
A 2 5
B 2 5
C 3 10
D 2 5
E 5 10

a) 4

b) 5

c) 6

d) 7

Answer 18

c

Question 19

Which of the following is an appropriate description in comparison of how to safeguard
IC cards and magnetic cards against forgery?

a) An IC card is more robust against forgery than a magnetic card because the IC card
provides the features of storing and encrypting information in the IC chip.

b) An IC card is more robust against forgery than a magnetic card because the IC card
uses a two-dimensional code for information recording.

c) A magnetic card is more robust against forgery than an IC card because the
magnetic card stores information on a magnetic stripe and has a more complicated
data protection mechanism.

d) A magnetic card is more robust against forgery than an IC card because the
magnetic card uses a bar code for information recording.

Answer 19

a

Question 20

The diagram below shows the flow for a credit card transaction. Which of the
following actions corresponds to (5) in the diagram? Here, the numbers (1) through (6)
indicate the sequence in which the transaction is processed.

picture..

a) Charge the sales amount (send invoice or transmit sales data)

b) Present credit card and sign invoice

c) Make payment for amount used

d) Charge the purchase amount (send credit card statement)

Answer 20

d

Question 21

Which of the following is a cash card that can be used for withdrawing the transaction
amount directly from the card-holder’s bank account and making settlement on a
real-time basis?

a) Smart card

b) Debit card

c) Prepaid card

d) Point card

Answer 21

b

Question 22

Which of the following is an explanation of SFA (Sales Force Automation)?

a) It is a method to improve sales efficiency and quality and to increase sales and
profits by utilizing IT in sales activities.

b) It is a method or a concept to improve business efficiency by planning and
managing company-wide business resources effectively and comprehensively.

c) It is a system to support the business activities of retail stores by increasing their
sales and profits, thereby increasing their business transactions with wholesalers or
manufacturers.

d) It is to perform commercial transactions with consumers or between businesses by
utilizing an electronic network such as the Internet.

Answer 22

a

Question 23

Which of the following is an appropriate purpose of introducing groupware?

a) To integrate groupware into equipment such as PCs and peripheral devices and
provide basic hardware control functions

b) To enhance the overall work efficiency of the organization by providing an
environment for collaborative work

c) To enhance the organization’s Internet security by implementing a solution that
combines both hardware and software into a single security product

d) To shorten the period of system development and improve the efficiency of
maintenance by installing a suite of packaged software

Answer 23

b

Question 24

24. ) The production volume for the next month is calculated by the expression shown below.
    “Projected sales volume for next month” – “Inventory volume at current month end”
    When “projected sales volume for next month” is obtained from the moving average of
    the actual sales volume over the last three months including the current month, which of
    the following is the expression that can be used for calculating the production volume
    for September?
    May June July August September
    Sales volume A C E G I
    Month-end inventory volume B D F H J
    a) 3 3
    C E G D  F  H    b) H C E G   
    3
    c) 3 3
    E G I F  H  J    d) J E G I   
    3

Answer 24

b

Question 25

Business strategies are developed, and one of them is to automate and integrate a
variety of functions, commonly referred to as back office, including financials, human
resources, and asset management, in order to allow the company to focus resources on
its core business mission. Which of the following is the appropriate information
system that implements this strategy?

a) MRP system

b) POS system

c) PLM system

d) ERP system

Answer 25

d

Question 26

Which of the following is an appropriate description concerning the definition of
operational requirements?

a) In system development, the framework and resources necessary for development are
defined.

b) Based on a system strategy, the overall concept of the system is defined.

c) The operations and processing of the software that makes up the required system are
defined.

d) In consideration of users’ needs, the procedures for the operations to be
computerized, as well as the responsibilities, authorities, and other matters in the
related organizations, are defined.

Answer 26

d

Question 27

Which of the following is a task to be completed in the requirements definition process?

a) Preparing and approving computerization plan

b) Implementing detailed system design

c) Forecasting investment effect and computerization costs

d) Organizing system users’ needs

Answer 27

d

Question 28

Which of the following is an appropriate explanation of ASP?

a) Business operator that provides communication lines for connecting to the Internet,
or form of this service

b) Service on the Internet for creating a closed community that is accessible to users
who are members of the community

c) Business operator that provides users with application software on a server via the
Internet, or form of this service

d) Concept of constructing an information system from the viewpoint of a service
employed by users, rather than from the viewpoint of a product such as hardware
and software

Answer 28

c

Question 29

A company has used an existing system for 10 years, during which time the company
business has been changing. Therefore, the company plans to redevelop the entire
system. When a developer analyzes system requirements and performs requirements
definition, which of the following is an appropriate interrelationship between the
developer and the system user departments?

a) The developer should avoid interrelating with the system user departments so that
target business operations can be analyzed objectively.

b) The developer should review system requirements together with the system user
departments.

c) The developer should determine the system requirements, and the opinions of the
system user departments should be used as reference information.

d) The developer should determine necessary functions based on the operation manuals
for the existing system created by the system user departments.

Answer 29

b

Question 30

Which of the following is an activity performed during the external design phase of
system development?

a) Designing the screens and form layouts

b) Finalizing the performance requirements

c) Designing the physical data

d) Designing the programs

Answer 30

a

Question 31

Which of the following is the most appropriate design policy for an output form?

a) The numeric items and the character items are classified into different groups, and
each group is separately placed on the top and bottom or left and right of the form.

b) In order to ensure consistency between forms, rules regarding the form design, such
as title position and layout of data items, are predetermined.

c) All data items, including both numeric and character items, are printed with right
justification.

d) The data items are arranged so that the program can be easily understood and
maintained.

Answer 31

b

Question 32

Which of the following is an appropriate description concerning program testing?

a) A black box test and a white box test are used to test internal structures and external
specifications respectively.

b) The number of errors remaining in a program has no relationship to the number of
errors already found.

c) The objective of the test is to prove completeness of a program, so a test plan should
be created on the assumption that all errors can be detected.

d) When a program is tested, the program must be checked not only for correct
behavior in normal cases, but also for intended behavior in the event of input errors.

Answer 32

d

Question 33

A certain function in an existing system was modified, and the system was brought
back into full operation after testing. However, an error occurred during the execution
of functions that had been running successfully until then. Which of the following
tests can be considered as having been insufficient?

a) A test to check that the function to restore database values in the event of a system
failure is normally executed

b) A test to check that operations are not affected even if a quantitative load is applied
to the system

c) A test to check that system modifications do not adversely affect other parts of the
system which were operating normally

d) A test in which the end user operates and checks the system before bringing it back
into full operation

Answer 33

c

Question 34

Which of the following is the appropriate item to be checked when the ordered
software is delivered?

a) The details of the cost estimation submitted by the supplier are reasonable.

b) The activity report indicates that there is no delay in making progress on activities.

c) The functions described in the specifications are implemented.

d) A quality management plan is provided.

Answer 34

c

Question 35

Which of the following is an appropriate approach to performing maintenance work for
hardware?

a) Maintenance work should be performed only at the occurrence of a malfunction.

b) Maintenance work should be performed on a planned basis even when there is no
malfunction.

c) Maintenance work should be suspended until the next periodical inspection even
when a sensuous change such as “operation noise louder than usual” is detected.

d) Maintenance work is required only for printers and storage devices that involve
mechanical operations.

Answer 35

b

Question 36

Which of the following is the term that is used to describe the process of modifying some
of the functions of a software package, based on user environments and requirements?

a) Add-on

b) Customization

c) Refactoring

d) Localization

Answer 36

b

Question 37

Which of the following is the most appropriate description concerning the role of the
user department in large scale system development?

a) The manager of the user department makes efforts to convince the development
department to accept implementing the functions requested by the user department
regardless of the investment effects on the installed system.

b) The user department is the party which uses the system built by the development
department, so the user department leaves all decisions regarding system
development to the discretion of the development department.

c) The user department checks the deliverables from the perspective of business
operations but leaves the details of program design to the discretion of the
development department.

d) The user department needs to be actively involved in the system development
project and to provide various suggestions, so staff with a good deal of computer
knowledge should be preferentially involved even if they do not have sufficient
knowledge of the business operations.

Answer 37

c

Question 38

38. ) The table below shows the planned workload requirement and the current progress rate
    for each design specifications prepared during the design phase of a system. If each of
    the specifications should be completed as planned, which of the following is the
    approximate current progress rate (%) for the entire process?

Here, the progress rate
for the entire process reaches 100% when all three specifications are completed.

Planned
workload requirement
(person-hours)
Current
progress rate
(%)
External design specifications 500 100
Internal design specifications 700 50
Program design specifications 900 30

a) 40

b) 47

c) 53

d) 60

Answer 38

c

Question 39

A project charter is developed at project launch in order to comprehensively manage and
arrange project activities. Which of the following is an appropriate content to be
included in the project charter?

a) Schedule

b) Organizational framework

c) Quality management plan

d) Project objectives

Answer 39

d

Question 40

Which of the following is an appropriate combination of restrictions that a project
manager should consider in managing a project?

a) Scope, delivery date, and budget

b) Scope, delivery date, and risk

c) Scope, budget, and risk

d) Delivery date, budget, and risk

Answer 40

a

Question 41

41.) In the diagram shown below, a total of 24 days are required to complete all the
activities. When the number of days required for the activity C is reduced by three
days, the total number of days required for completion of all the activities can be
reduced by one day. How many days are required for the activity D?

picture..

a) 6 b) 7 c) 8 d) 9

Answer 41

c

Question 42

Which of the following is an explanation of how to shorten the project schedule?

a) Changing from a waterfall-type system development model to a spiral-type model

b) Changing the sequence of activities that are not on the critical path, in order to
strictly keep to the project schedule on the critical path

c) Changing the activities so that those planned to be executed sequentially can be
executed concurrently

d) Adjusting the workload of members so that it stays constant as much as possible
over the entire project period

Answer 42

c

Question 43

In a certain project, each of the six staff members needs to communicate on a one-to-one
basis. What is the minimum number of paths needed to communicate in such a way?

a) 6

b) 9

c) 15

d) 30

Answer 43

c

Question 44

Which of the following is an appropriate risk management practice for system
development projects?

a) Risk management begins at the point in time when the requirements definition is
completed.

b) The scope of risk management does not include factors dependent on individuals,
such as a lack of skills.

c) Measures are taken to prevent risk occurrence and to minimize damages caused by
risk occurrence.

d) Risks can be prevented by thoroughly taking proactive measures, in which case
corrective actions become unnecessary.

Answer 44

c

Question 45

Which of the following is an appropriate description concerning application
maintenance?

a) As soon as the test is completed, the program is registered in the production library
and then the report is submitted to the maintenance approver.

b) If the content of the change is considered to be simple, the production library is
directly updated.

c) The completion of maintenance is recorded in a log even if only to prevent work
being left unfinished.

d) Maintenance work is completed when the person in charge of maintenance finishes
the testing.

Answer 45

c

Question 46

Which of the following is the main task of a service desk?

a) Investigating and analyzing system utilization to evaluate the IT service level

b) Investigating the cause of bugs to improve the quality of application software

c) Conducting interviews to collect computerization needs for future system planning

d) Responding to inquiries, such as system failures, for enhanced user convenience

Answer 46

d

Question 47

Which of the following is the most appropriate approach to countermeasures against
failures of the system that is used for mission-critical business applications?

a) In the event of a system failure, if the failure is judged to be recoverable within a
short period of time, the event should be reported to the related parties after the
recovery so as to avoid possible confusion.

b) In the event of a system failure, the most important thing is to resume business
operations in a short period of time. Therefore, the system should be restarted first
to resume operations, and then the cause of the failure should be investigated.

c) Since the appropriate way of handling a system failure depends on circumstances,
the workarounds should specify that judgment on the spot takes precedence over
predefined procedures.

d) System failures are considered to be unavoidable, so countermeasures, where a
partial failure neither causes the entire system to stop nor prevents business
operations from restarting, should be taken.d

Answer 47

d

Question 48

A part of a program was changed to add a new function to a system in operation.
Which of the following is the most appropriate environment that is used for testing the
new program without affecting the system in operation, in order to determine whether
or not the system can be brought into full operation?

a) Programming environment

b) Test environment for other systems

c) Production environment

d) Test environment equivalent to production

Answer 48

d

Question 49

Which of the following is the term for the amount of time that a service is actually
usable during the time period agreed upon in an IT service agreement?

a) Responsiveness

b) Availability

c) Integrity

d) Confidentiality

Answer 49

b

Question 50

Which of the following is an explanation of IT service management?

a) Providing IT-related services effectively under the operational management of a
service provider in order to satisfy customer requirements

b) Verifying the possibility of whether new IT-related products, services, or systems
can be implemented as business activity

c) Providing efficient services through utilizing IT by organizing and managing
knowledge derived from the past accumulated experiences in an organization and by
sharing it among employees

d) Depicting graphically the market share and industry growth rate of IT-related
services offered by the company, and based on the positioning, developing a strategy
with regard to the whole concept of services

Answer 50

a

Question 51

Which of the following is an appropriate explanation concerning proactive
countermeasures against various threats that hinder stable operation of information
systems?

a) If unauthorized intrusion from the outside can be prevented completely, that is
sufficient as a proactive countermeasure against unauthorized access.

b) It is difficult to predict natural disasters, so proactive countermeasures should focus
on human-caused disasters.

c) If all data is backed up, no other proactive countermeasures are required.

d) Necessary proactive countermeasures should be taken, in consideration of the
trade-off between anticipated losses and costs of countermeasures.

Answer 51

d

Question 52

Which of the following is the role of a system auditor?

a) Undertaking the operations, monitoring, and maintenance of the information
systems owned by a company

b) Proposing and implementing a computerization strategy in a company in accordance
with the management principles

c) Undertaking collectively the implementation and installation of information systems

d) Verifying or assessing the information system of an organization from an
independent and professional standpoint

Answer 52

d

Question 53

Which of the following is an appropriate description concerning internal control?

a) An internal auditor has supervisory responsibility for the implementation and
operations of internal control performed by corporate management.

b) The risk associated with internal control is evaluated on the degree of its impact on
financial information, rather than its frequency of occurrence.

c) Independent monitoring is one of the evaluation methods of internal control, in
which the business operations department uses a checklist to evaluate whether its
own procedures are performed in accordance with the rules.

d) Internal control is a management process for corporate management to obtain
rational assurance of achievement of organizational objectives.

Answer 53

d

Question 54

54.) Which of the following is a search condition for the black area of the Venn diagram
shown below?

Picture…

a) (not A) and B and C

b) (not A) and (B or C)

c) (not A) or (B and C)

d) (not A) or (B or C)

Answer 54

a

Question 55

Which of the following is the appropriate combination of compression technology
standards for still images, moving images, and audio?

Still image|Moving image|Audio

a) MP3 | JPEG | GIF
b) GIF | MPEG | MP3
c) MPEG | GIF | MP3
d) JPEG | MP3 | GIF

Answer 55

b

Question 56

Which of the following is an explanation of EUC?

a) A development environment that offers a single interface for the integrated use of
editor, compiler, debugger, and other tools necessary for programming

b) A method by which new programs are developed under the Web environment by
building a simple GUI, creating a program skeleton with a wizard, and utilizing ASP
(Active Server Pages)

c) A system development method that uses a simple GUI building tool to create the
user interface screens at an early stage of the development process, and then to
develop the system through an iterative review of the functions and operability

d) An approach in which the users themselves build and operate the system required
for their jobs, by using spreadsheet software, simple database software, and other
means

Answer 56

d

Question 57

57.) There is a series of numbered boxes stacked as shown in the figure below. The
operations described in the table below are performed in the sequence of operations 1
through 4. When the operation 4 is completed, which of the following shows the status
of the stacked boxes?

Question 58

58. ) As shown in Fig. 1, there is a box which reads two positive values A1 and A2, and
    writes two values B1 and B2. B1 is equal to A2, and B2 is the remainder of A1 divided
    by A2. As shown in Fig. 2, two boxes with the same function as the above are serially
    connected. When A1=15 and A2=6 are given to the left-hand box in Fig.2, what is
    the value of B1 for the right-hand box?

Question 59

Which of the following is an appropriate description concerning an applet?

a) A document file that is transmitted from a Web site when the Web browser accesses
the Web site, and saved onto the user’s PC

b) A language used for creating a Web page

c) A program that is downloaded from a server, embedded into a client Web browser,
and then executed on the browser

d) A language for database manipulation such as data addition, modification, deletion,
and search

Answer 59

c

Question 60

Which of the following is an explanation of the use case diagram shown below?

Picture..

a) The ordering staff is the only actor, because the inventory management system is not
a person.

b) The scope of system development includes both the order management system and
the inventory management system.

c) The order management system is inside the system boundary, while the ordering
staff and the inventory management system are outside the system boundary.

d) There are four use cases, and the names of those use cases are order management
system, order processing, order change processing, and order cancellation
processing.

Answer 60

c

Question 61

Which of the following is a DVD medium in which users can write data, but not
rewrite data?

a) DVD-R

b) DVD-RAM

c) DVD-ROM

d) DVD-RW

Answer 61

a

Question 62

Which of the following is an appropriate explanation of the characteristics and usage of
an optical disk?

a) It provides relatively high-speed data access and transmission, and is capable of
realizing virtual memory, so it is used in a wide range of equipment from
mainframes to PCs.

b) It requires refresh operation at regular intervals in order to retain memory contents.

c) It has three types—read-only, write-once, and rewritable—and is used for storing a
large amount of data such as image information.

d) It is not capable of random access but is used for the backup of hard disks because it
provides very large storage capacity

Answer 62

c

Question 63

Which of the following is an interface standard that connects a number of peripherals
into a tree-like structure using a hub?

a) SATA

b) RS-232C

c) SCSI

d) USB

Answer 63

d

Question 64

Which of the following is the software that is provided for each peripheral to work as
an intermediary between an OS and its peripherals so that the application software can
use the peripherals connected to the PC?

a) Installer

b) Device driver

c) Device manager

d) Formatter

Answer 64

b

Question 65

Which of the following is an appropriate characteristic of a distributed processing
system in comparison with a centralized processing system?

a) A failure of some part of the unit often causes the entire system to stop.

b) It is difficult to expand the system to support functional extension and business
growth.

c) It is easy to ensure confidentiality and security.

d) Operations management for efficient operations of the entire system often becomes
complicated.

Answer 65

d

Question 66

When a certain system is operated for 5,000 hours, the number of failures is 20, and the
total downtime is 2,000 hours. Which of the following is the appropriate combination
of the approximate values for MTBF, MTTR, and availability of this system?

MTBF (hours) MTTR (hours) Availability (%)
a) 100 150 40
b) 100 150 60
c) 150 100 40
d) 150 100 60

Answer 66

d

Question 67

According to the analysis of the turnaround time for a certain job, two-thirds of 1,350
seconds is CPU time and the remainder is I/O time. The amount of data to be
processed is expected to increase in the next year. CPU time is expected to be
shortened to 80% in comparison to this year because of performance improvement, and
I/O time is expected to increase to 120% in comparison to this year. What is the
expected turnaround time (in seconds) of the job for the next year under the above
condition? Here, other conditions such as waiting time and overhead can be ignored.

a) 1,095

b) 1,260

c) 1,500

d) 1,665

Answer 67

b

Question 68

An increase in the response time is observed, and as a result of the cause analysis, it is
found that an increase in the I/O time of the hard disk is identified as the cause. In
order to improve this situation, it is planned to install a utility program that reduces
seek operations and thereby enables efficient access. In this case, which of the
following is an appropriate action to be taken by the utility? Here, only one hard
disk is used.

a) Storing large files in the same directory (or folder)

b) Distributing each file across multiple areas of the hard disk

c) Storing frequently accessed files in continuous areas of the hard disk

d) Storing frequently accessed files in the same directory (or folder)

Answer 68

c

Question 69

69.) The diagram below shows the directory structure for a part of a certain file system.
Which of the following is the reference from the current directory D3 (indicated with an
asterisk “*”) to the file “a” under the directory D4 (indicated with an arrow)? Here,
files are specified as follows:
[Methods to specify files]
(1) A file is referenced as “directory name\···\directory name\file name”, where the
directory names on the path are listed and separated with “\” (backslash) in
sequence, followed by “\”and the file name.
(2) The current directory is represented by “.” (one period).
(3) The directory one level above is represented by “..” (two periods).
(4) When a reference begins with “\”, it is assumed that the root directory is omitted
from the beginning of the reference.
(5) When a reference does not start with “\”, “.”, or “..”, it is assumed that “.\”,
which means that the reference is under the current directory, is omitted from the
beginning of the reference

Question 70

Which of the following is an appropriate description concerning the file system that can
be represented in a hierarchical tree structure, such as the Linux file system?

a) Two or more directories with an identical name can be created if each hierarchy
level is different.

b) The current directory is always at the top level of the hierarchy.

c) A file cannot be created by specifying a relative path.

d) A directory containing no files cannot be created.

Answer 70

a

Question 71

Which of the following is the most appropriate purpose of adopting a business
application software package instead of self-developed application software?

a) To enhance the development environment

b) To reduce the development cost

c) To acquire the knowledge of software development methods

d) To enhance software development skills

Answer 71

b

Question 72

72.) A certain company holds briefing sessions six times a month to attract customers. To
manage the attendees in January by using spreadsheet software, a table is created as
shown in cells A1 through D8. Then, to manage the attendees in February, cells A2
through D8 are copied to cells F2 through I8, and cell I3 is corrected. Which of the
following is the appropriate expression to be entered into cell I3? Here, when the
table for February is copied to the table for March, cells should be filled so that the
expressions in cells do not have to be changed

Question 73

Which of the following is an appropriate description concerning open source software?

a) The user is free to use the software for a certain trial period, but must pay to
continue using it.

b) The user is free to obtain and modify the source code released to the public.

c) The copyright for the software is waived.

d) Fee-based support services cannot be received.

Answer 73

b

Question 74

When image data captured by a digital camera is stored on a removable media device,
which of the following is the appropriate semiconductor memory used for the media?

a) DRAM

b) SDRAM

c) SRAM

d) Flash memory

Answer 74

d

Question 75

A GUI screen contains a candidate list from which a user can select an item. Which of
the following is an appropriate case to adopt this data entry method?

a) Candidates consist of only a few predetermined values.

b) Candidates consist of many different values.

c) Input data needs to be edited.

d) Data, like a sentence, that does not have a constant value needs to be entered.

Answer 75

a

Question 76

Which of the following is the most appropriate explanation of virtual reality?

a) Improving the GUI not by displaying an image gradually from top to bottom, but by
first displaying a coarse mosaic-like image, and then by gradually increasing the
sharpness of the image

b) Enabling computer-simulated objects and spaces to be perceived like the real world
by using computer graphics or other techniques

c) Conducting computer simulations instead of, among others, the wind-tunnel test
used for the design of cars and airplanes

d) Combining images of separately shot scenery and people to create an image that is
different from the real world

Answer 76

b

Question 77

A program in operation detected that the sales data exceeded the upper limit. As a
result of checking the input form, it was found that sales quantity exceeded the upper
limit by two digits. Which of the following is the appropriate action for the
operations department to take toward this data?

a) Correcting the data at the operations department upon the department head approval

b) Consulting the system development department

c) Discarding such data

d) Asking the department which issued the input form to check it

Answer 77

d

Question 78

Which of the following is an appropriate description of DNS?

a) It is a system used for searching a wide variety of information on the Internet.

b) It is a system used for mapping between host names and IP addresses of devices
connected to the Internet.

c) It is a personal authentication system used for providing a safe and secure online
shopping environment.

d) It is a system used for managing personal e-mail addresses for e-mail delivery

Answer 78

b

Question 79

Which of the following is the mechanism installed between the Internet and the internal
network in order to prevent unauthorized access via the Internet?

a) Gateway

b) WAN

c) Firewall

d) Switching hub

Answer 79

c

Question 80

Which of the following is an appropriate description concerning a router used in an IP
network?

a) It maps domain names to IP addresses.

b) It selects the path for transmitting packets based on IP addresses.

c) It converts analog signals to digital signals and vice versa.

d) It executes processes and provides data upon requests from other computers.

Answer 80

b

Question 81

Which of the following is an appropriate description concerning the selection of
communication protocols used between a PC and a mail server when e-mails are sent
and received between PCs?

a) PCs use POP for sending e-mails and SMTP for receiving them.

b) PCs use SMTP for sending e-mails and POP for receiving them.

c) PCs use POP for both sending and receiving e-mails.

d) PCs use SMTP for both sending and receiving e-mails.

Answer 81

b

Question 82

Which of the following is an appropriate explanation of MIME used on the Internet?

a) It is a description language for hypertext on the Web.

b) It is a hypertext transmission protocol between client and server on the Internet.

c) It is a method of address notation for uniquely identifying a resource on the Internet.

d) It is a standard that enables e-mail to support multimedia information such as audio
and images.

Answer 82

d

Question 83

Which of the following is an appropriate description concerning information security
policy?

a) According to ISO/IEC 27001, corporate security policy must be approved at a
general shareholders’ meeting.

b) Corporate security policy must be defined for each system to be implemented.

c) The company must externally disclose the vulnerability of the information system,
which is a contributing factor of establishing the security policy.

d) In order to achieve the target security level, it is necessary to clarify the way of
thinking behind both actions to be followed and judgment.

Answer 83

d

Question 84

In online electronic commerce, retail stores and customers are vulnerable to threats such
as falsification, spoofing, and repudiation during order processing. Which of the
following is a security technology applicable to prevent these three threats?

a) Virus check

b) Junk mail filtering

c) Digital signature

d) Packet filtering

Answer 84

c

Question 85

Which of the following is an appropriate method to manage user IDs for a company’s
in-house system?

a) Shared IDs are recommended rather than personal IDs in order to reduce
consumption of system resources.

b) IDs for retired employees should be kept until removal is requested by them.

c) Registered IDs and user privileges should be regularly inspected.

d) When users are transferred, new access privileges should be granted in addition to
the previously vested access privileges

Answer 85

c

Question 86

Which of the following describes how to use a virus definition file as a countermeasure
against computer viruses?

a) It is a file that is included in antivirus software, and is used to repair files infected
with viruses.

b) It is a file, containing signature codes of known viruses, which is used by antivirus
software to detect viruses.

c) It is a file, containing program codes of known viruses, which is used to reactivate
the viruses and to determine the damage.

d) It is a file that is required for recovery, and is used when data files are destroyed by
viruses.

Answer 86

b

Question 87

Which of the following is the main purpose of a penetration test?

a) To confirm the strength of the in-use encryption method

b) To confirm that the outputs resulting from various inputs to the target program are
identical with the outputs defined in the specifications

c) To confirm the number of sessions that the firewall can process per unit time

d) To confirm that there is neither a security hole nor a setup error on the firewall and
public servers

Answer 87

d

Question 88

A document was received via e-mail as an attachment while at work. When the
document was opened by using a word processing program, it was abnormally
terminated. When the received e-mail or attached document is possibly contaminated
with a computer virus, which of the following is an appropriate action to be taken?

a) Disconnecting the PC from the network, and then reinstalling the OS

b) Disconnecting the PC from the network, and immediately reporting to the person in
charge of the system management department

c) Checking whether the problem is reproducible, if necessary, by reinstalling the word
processing program

d) Sending an e-mail to all employees, and alerting them to the virus infection

Answer 88

b