Occupation Flashcards
What is jargon?
Field specific lexis, unique to a group which it’s used wouldn’t make sense to those not in the group
What was John Swales web of discourse?
Being part of a discours community within a workplace the employees are part of a group who share a common purpose and goal in that web, share similarities and differences in language
What is Kollataj views on jargon?
Some language uses such as slang have a stigma in the workplace but jargon does not
What was Spolsky’s views on jargon?
Jargo helps to become indoctrinated in the group
What is Herregard’s views on jargon?
In time-constrained situations jargon works well for efficiency eg. a kitchen
What is Drew and Heritage’s views on jargon?
Knowing relevant jargon allows us to make the job run more efficiently
What is David Crystal’s views on jargon?
Jargon is efficient and used for optimal communication and helps to build group identity
What is Althusser’s views on jargon?
It disturbs our thoughts if we don’t know/ don’t use the jargon
What is The Plain English Campaign’s views on jargon?
Wants to reduce amount amount of jargon being used as it believes it distracts from the plain English
What is Koester’s views on workplace conversation?
Workplace is varied, within conversations we can divide interactions to transactional and interactional
Transactional: all about making a transaction, getting something done
Interactional: serving a social purpose
What is Fairclough’s views on workplace conversation?
In conversations at work there’s a trend towards conversationalisationwhere interactions in the workplace become less and less formal
What was Drew and Heritage’s views on workplace conversation?
Conversations at work are goal orientated, person who starts converstion is trying to achieve a workplace based goal
What is Herbert and Straight’s views on workplace conversation?
Found that in conversations where compliments are paid the compliments move down the hierarchy eg. boss is more likely to pay employee a compliment
What is Hornyak’s views on workplace conversations?
Conversations are initiated by those who have the most power
What is Heritage’s views on workplace conversation?
A turn taking structure comes into play in a transactional conversation, person with most power asks the most questions
What is Gavruseva’s views on workplace conversation?
We have many discourse identities, talk to boss, friends and customers differently
What is Myers-Scotton’s views on workplace conversation?
Code switch our language to one which will benefit us most
What is Herring’s theory?
Both tech and gender have influence on work-based langauge, men use harsher and less euphemised methods of expression, women use more emotion based responses, more personal touch
What is Thornborrow’s theory?
Workplace built with asymmetrical power, different people have different amounts of power
What is Drew and Heritage’s theory?
Special rules come into play in hierarchal settings, work differently in worplace than normal conversation eg. employee more likely to take orders from boss in workplace than in other settings such as a pub
What is Holmes and Stubbe’s and theory?
Those in higher power position can downplay or assert authority to alter their status
What is Blank’s theory?
Change our lnaguage in attempt to fit in with the social situation and exert influence
What is French and Raven’s views?
Proposed 5 bases of power used in the workplace:
Legitimate: genuine power somone has
Coercive: power with the ability to force someone into doing something
Expert: power formed from superior knowledge
Reward: ability to offer some reward in exchange for compliance
Referent: based on rapport with people
