OCC Perio

Question 1

The process of imparting information

Answer 1

Communication

Question 2

Two types of communication

Answer 2

Verbal and Non-Verbal

Question 3

Who formulates the idea?

Answer 3

Speaker

Question 4

The process of polishing and/or interpreting the message

Answer 4

Encode/Encoding

Question 5

It is the overall idea

Answer 5

Message

Question 6

It is the medium of communication

Answer 6

Channel

Question 7

The process of interpreting a message

Answer 7

Decode/Decoding

Question 8

Who is the message conveyed to?

Answer 8

Receiver

Question 9

It is the response to the message the receiver has interpreted

Answer 9

Feedback

Question 10

These are the factors that affect the message

Answer 10

Barriers

Question 11

It is the setting/environment where communication takes place

Answer 11

Context

Question 12

Natures of Communication

Answer 12

Interaction, Symbolic, Process

Question 13

According to (Name of Ref.) (Date of Ref.), we spend 70-80% of our waking hours talking, speaking, reading, or writing.

Answer 13

Weber, 2008

Question 14

What is the percentage of our day spend on talking, speaking, reading, and writing?

Answer 14

70-80%

Question 15

Derivation of the word “communication”, Latin, meaning?

Answer 15

Communicare - “to share/to make something in common”

Question 16

It is where we share and gather our information

Answer 16

Media

Question 17

What is our goal when communicating?

Answer 17

Understanding/to understand

Question 18

Types of Non-Verbal Communication

Answer 18

body posture, facial expression, hand gestures

Question 19

These are the visual models of different aspects of communication

Answer 19

Communication Model

Question 20

The Aristotle model of communication is centered on what?

Answer 20

Speaker

Question 21

The Aristotle model of communication is non-cyclic, therefore?

Answer 21

Linear

Question 22

5 components of the Aristotle model of communication (in order)

Answer 22

Speaker > Speech > Occasion > Audience > Effect

Question 23

The Shannon-Weaver model of communication is similar to the Aristotle model, but different in terms of what?

Answer 23

Channel and Noise Source

Question 24

Who made the Shannon-Weaver model of communication?

Answer 24

Warren Weaver & Claude Elwood Shannon

Question 25

Aristotle ; credibility

Answer 25

Ethos

Question 26

Aristotle ; emotion

Answer 26

Pathos

Question 27

Aristotle ; logic

Answer 27

Logos

Question 28

Three problems of the Shannon-Weaver model of communication?

Answer 28

technical, semantic, effectiveness

Question 29

Model of communication where roles are interchanged, sometimes simultaneously?

Answer 29

Transactional

Question 30

Drawbacks of the Transactional model of communication?

Answer 30

non-verbal cues may be absent, creates opportunity for many noise, sender cannot be 100% sure the receiver got the message as intended

Question 31

Who proposed the Helical model of communication?

Answer 31

Frank Dance or Frank E.X. Dance

Question 32

Model of communication where it moves forward but is also affected by its past?

Answer 32

Helical

Question 33

Type of barrier caused by the environment

Answer 33

Physical

Question 34

Type of barrier caused by the interference of the sender's emotion with the message

Answer 34

Emotional

Question 35

Type of barrier caused by the language used

Answer 35

Linguistic

Question 36

Five tips to avoid communication barriers

Answer 36

Use simpler language Reduce/eliminate noise level Listen actively Control emotions Give constructive feedback/criticism

Question 37

The receiver should not have to "read between the lines"

Answer 37

Clear

Question 38

The receiver would not want you to explain in tedious detail for a long time

Answer 38

Concise

Question 39

The receiver should have a crystal-clear picture of what you are talking about

Answer 39

Concrete

Question 40

Your diction must fit the knowledge of your receiver

Answer 40

Correct

Question 41

All points should be connected and relevant to one-another

Answer 41

Coherent

Question 42

The receiver should have all the information they need to know

Answer 42

Complete

Question 43

Practicing empathy and/or putting yourself into someone's shoe

Answer 43

Courteous

Question 44

Employer, applicant, question, answer

Answer 44

Job Interview

Question 45

It is business by nature and the most practical way of transmitting and recording relevant information

Answer 45

Telephone Conversation

Question 46

It seems easy and natural, especially when doing it to the ones you love

Answer 46

Giving Piece of Advice

Question 47

It is connected with skillful and effective public speaking

Answer 47

Oratorical Speech

Question 48

Seven ways to improve your oratorical skills

Answer 48

Grow your confidence Use suitable content Know your audience Make use of your vocal range Consider length Memorize key points Practice in realistic environments

Question 49

Well-known orators

Answer 49

Abraham Lincoln, Martin Luther King, Adolf Hitler

Question 50

Rhetoric exercise of speech to recreate a famous speech and is done artistically

Answer 50

Declamation Speech

Question 51

It is a type of speech with preparation

Answer 51

Extemporaneous

Question 52

It is a type of speech with little to no preparation

Answer 52

Impromptu

Question 53

Group of people that recite discourses in unison

Answer 53

Speech Choir

Question 54

A speech choir is also called?

Answer 54

Choral Speaking

Question 55

Four types of context

Answer 55

Intrapersonal, Interpersonal, Public Speaking, Mass Communication

Question 56

Type of context wherein it is focused on one person, who is both the speaker and receiver

Answer 56

Intrapersonal

Question 57

Type of context that takes place amongst two or more people

Answer 57

Interpersonal

Question 58

Takes place between two people

Answer 58

Dyad Communication

Question 59

Takes place between groups of people no more than 12

Answer 59

Small group

Question 60

Type of context where the speaker delivers a message before a huge crowd

Answer 60

Public speaking

Question 61

Type of context that is delivered through different types of media

Answer 61

Mass Communication

Question 62

Two tips for intrapersonal speaking

Answer 62

Use self-talk when in need Don't overdo it

Question 63

Two tips for interpersonal speaking

Answer 63

Listen carefully Check your tone & body language

Question 64

Types of speech according to purpose

Answer 64

Informative/Expository Persuasive Entertainment

Question 65

Types of speech according to delivery

Answer 65

Impromptu Extemporaneous Manuscript Memorized

Question 66

Types of speech according to occasion

Answer 66

Ceremonial Inspirational

Question 67

Five speech styles

Answer 67

Intimate Casual Consultative Formal Frozen

Question 68

It is done amongst close family/friends

Answer 68

Intimate

Question 69

It uses personal jargons and/or slangs

Answer 69

Casual

Question 70

It is used for business & professional relationships

Answer 70

Consultative

Question 71

It is used for speeches and formal settings/events

Answer 71

Formal

Question 72

It is a fixed type of speech style, similar to Formal

Answer 72

Frozen