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Periodical 1st Quarter > OCC Perio > Flashcards

OCC Perio Flashcards

1
Q

The process of imparting information

A

Communication

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2
Q

Two types of communication

A

Verbal and Non-Verbal

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3
Q

Who formulates the idea?

A

Speaker

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4
Q

The process of polishing and/or interpreting the message

A

Encode/Encoding

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5
Q

It is the overall idea

A

Message

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6
Q

It is the medium of communication

A

Channel

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7
Q

The process of interpreting a message

A

Decode/Decoding

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8
Q

Who is the message conveyed to?

A

Receiver

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9
Q

It is the response to the message the receiver has interpreted

A

Feedback

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10
Q

These are the factors that affect the message

A

Barriers

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11
Q

It is the setting/environment where communication takes place

A

Context

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12
Q

Natures of Communication

A

Interaction, Symbolic, Process

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13
Q

According to (Name of Ref.) (Date of Ref.), we spend 70-80% of our waking hours talking, speaking, reading, or writing.

A

Weber, 2008

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14
Q

What is the percentage of our day spend on talking, speaking, reading, and writing?

A

70-80%

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15
Q

Derivation of the word “communication”, Latin, meaning?

A

Communicare - “to share/to make something in common”

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16
Q

It is where we share and gather our information

A

Media

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17
Q

What is our goal when communicating?

A

Understanding/to understand

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18
Q

Types of Non-Verbal Communication

A

body posture, facial expression, hand gestures

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19
Q

These are the visual models of different aspects of communication

A

Communication Model

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20
Q

The Aristotle model of communication is centered on what?

A

Speaker

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21
Q

The Aristotle model of communication is non-cyclic, therefore?

A

Linear

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22
Q

5 components of the Aristotle model of communication (in order)

A

Speaker > Speech > Occasion > Audience > Effect

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23
Q

The Shannon-Weaver model of communication is similar to the Aristotle model, but different in terms of what?

A

Channel and Noise Source

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24
Q

Who made the Shannon-Weaver model of communication?

A

Warren Weaver & Claude Elwood Shannon

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25
Q

Aristotle ; credibility

A

Ethos

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26
Q

Aristotle ; emotion

A

Pathos

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27
Q

Aristotle ; logic

A

Logos

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28
Q

Three problems of the Shannon-Weaver model of communication?

A

technical, semantic, effectiveness

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29
Q

Model of communication where roles are interchanged, sometimes simultaneously?

A

Transactional

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30
Q

Drawbacks of the Transactional model of communication?

A

non-verbal cues may be absent, creates opportunity for many noise, sender cannot be 100% sure the receiver got the message as intended

31
Q

Who proposed the Helical model of communication?

A

Frank Dance or Frank E.X. Dance

32
Q

Model of communication where it moves forward but is also affected by its past?

A

Helical

33
Q

Type of barrier caused by the environment

A

Physical

34
Q

Type of barrier caused by the interference of the sender’s emotion with the message

A

Emotional

35
Q

Type of barrier caused by the language used

A

Linguistic

36
Q

Five tips to avoid communication barriers

A

Use simpler language
Reduce/eliminate noise level
Listen actively
Control emotions
Give constructive feedback/criticism

37
Q

The receiver should not have to “read between the lines”

A

Clear

38
Q

The receiver would not want you to explain in tedious detail for a long time

A

Concise

39
Q

The receiver should have a crystal-clear picture of what you are talking about

A

Concrete

40
Q

Your diction must fit the knowledge of your receiver

A

Correct

41
Q

All points should be connected and relevant to one-another

A

Coherent

42
Q

The receiver should have all the information they need to know

A

Complete

43
Q

Practicing empathy and/or putting yourself into someone’s shoe

A

Courteous

44
Q

Employer, applicant, question, answer

A

Job Interview

45
Q

It is business by nature and the most practical way of transmitting and recording relevant information

A

Telephone Conversation

46
Q

It seems easy and natural, especially when doing it to the ones you love

A

Giving Piece of Advice

47
Q

It is connected with skillful and effective public speaking

A

Oratorical Speech

48
Q

Seven ways to improve your oratorical skills

A

Grow your confidence
Use suitable content
Know your audience
Make use of your vocal range
Consider length
Memorize key points
Practice in realistic environments

49
Q

Well-known orators

A

Abraham Lincoln, Martin Luther King, Adolf Hitler

50
Q

Rhetoric exercise of speech to recreate a famous speech and is done artistically

A

Declamation Speech

51
Q

It is a type of speech with preparation

A

Extemporaneous

52
Q

It is a type of speech with little to no preparation

A

Impromptu

53
Q

Group of people that recite discourses in unison

A

Speech Choir

54
Q

A speech choir is also called?

A

Choral Speaking

55
Q

Four types of context

A

Intrapersonal, Interpersonal, Public Speaking, Mass Communication

56
Q

Type of context wherein it is focused on one person, who is both the speaker and receiver

A

Intrapersonal

57
Q

Type of context that takes place amongst two or more people

A

Interpersonal

58
Q

Takes place between two people

A

Dyad Communication

59
Q

Takes place between groups of people no more than 12

A

Small group

60
Q

Type of context where the speaker delivers a message before a huge crowd

A

Public speaking

61
Q

Type of context that is delivered through different types of media

A

Mass Communication

62
Q

Two tips for intrapersonal speaking

A

Use self-talk when in need
Don’t overdo it

63
Q

Two tips for interpersonal speaking

A

Listen carefully
Check your tone & body language

64
Q

Types of speech according to purpose

A

Informative/Expository
Persuasive
Entertainment

65
Q

Types of speech according to delivery

A

Impromptu
Extemporaneous
Manuscript
Memorized

66
Q

Types of speech according to occasion

A

Ceremonial
Inspirational

67
Q

Five speech styles

A

Intimate
Casual
Consultative
Formal
Frozen

68
Q

It is done amongst close family/friends

A

Intimate

69
Q

It uses personal jargons and/or slangs

A

Casual

70
Q

It is used for business & professional relationships

A

Consultative

71
Q

It is used for speeches and formal settings/events

A

Formal

72
Q

It is a fixed type of speech style, similar to Formal

A

Frozen

73
Q
A

Periodical 1st Quarter (7 decks)

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