NVC Flashcards

1
Q

What is NVT rooted in?

A

Compassion

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2
Q

What is the opposite of NVC?

A

Life
Alienating
Communication

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3
Q

What is a compliment a surprising example of?

A

Judgement

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4
Q

Application of NVC process? HE

A

Honestly expressing
Empathetically receiving

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5
Q

4 Observation types RISH

A

Remember
Imagine
See
Hear

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6
Q

4 Examples of Feeling SHAG

A

Sad
Happy
Angry
Great

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7
Q

What is the most important use of NVC

A

Developing self compassion

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8
Q

What specific type of language needs to be used when creating a productive environment of communication? CAP

A

Clear
Affirmative
Positive

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9
Q

What should be adopted rather than the use of demands and ultimatums?

A

Requests

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10
Q

What needs to be practiced in order to see things from the other person’s perspective?

A

Empathy

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11
Q

What needs to be identified when creating a more effective and beneficial solution?

A

The underlying needs of the other person

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12
Q

What is a better solution than expressing thoughts?

A

Expressing feelings

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13
Q

What do ‘I’ statements tend to do?

A

place blame on others

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14
Q

What needs to be focussed on instead of evaluations?

A

Observations

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15
Q

What do evaluations do to the other person

A

Make them feel judged, defensive and resistant

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16
Q

When should ‘I’ statements be used?

A

To express feelings

17
Q

What is paramount in avoiding conflict?

A

Never blame or criticize

18
Q

Key elements of NVC? OFNR

A

Observation
Feeling
Needs
Requests