NPD Process Flashcards

1
Q

Doyle

A

Innovation is about new solutions, which offer value to consumers

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2
Q

Npd process defined as

A

The process of generating and transforming new product ideas into commercial output as an integral flow.

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3
Q

Why NPD

A

VRIO (barney)
Competitive advantage
Life cycles and limits to growth

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4
Q

Npd risk

A

Failure to understand consumer needs
Undefined market
Undifferentiated products
Product life cycle reaching majority level quicker. Higher innovation. You’d now need a portfolio of products at each stage to prolong things.

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5
Q

Dyson

A

Went into mature market
Rejuvenated market
Industry no longer competed on price
Raised game/ industry standard

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6
Q

Kotler - new product success

A

Depends on developing a unique superior product that offers customers better quality, new factors and high value in use

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7
Q

Coopers critical npd success factors

A
Quality of market research
Market attractiveness
Early product definition 
Market knowledge 
Product advantage (differentiated)
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8
Q

Factors influencing success

A

Marketing (use of research)
Organisational (size, structure, culture)
Environmental (tech change role; competition)
Strategic (long term objectives)
Managerial (objectives, attitudes)

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9
Q

Npd linear model

A
New product strategy
Idea generation
Screening
Concept testing
Business analysis 
Product development
Market testing
Commercialisation
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10
Q

Old Npd model - over the wall models/ departmental stage models

A
Time consuming
Involved reworking and extended consultation 
control of product keeps changing
All part done specifically
Who’s in charge
Lack of communication
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11
Q

cooper stage gate model

A

Gates are evaluation stages - by v senior people
The type of things to h considered at gates stages (break even analysis, customer acceptance/needs, quality uniqueness, performance and operational capabilities)

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12
Q

Criticisms of stage gate

A

Slow innovation because all steps are sequential, time management is not considered, it becomes difficult to compress development cycle, is burecratic, competition often already acted; no intuition allowed, partial info from step to step

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13
Q

Next game stage gate express

A

Scaled to suit different levels of risk. (High risk has all the stages of the original, those with low levels of risk means only have two gates or 1 instead of 5)

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14
Q

Marketing role in npd

A
Consumer voice (discovery)
Preliminary market analysis (scoping)
Development of marketing plan (development)
Market tests (testing), 
Commercialisation (launch)
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15
Q

Improving markets contribution to npd (drechsler)

A

Need to Identify relevant capabilities that can improve marketing’s position in the NPD process

Tasks: identify and understand customer needs. Assess he market potential for new ideas.

Capabilities are this based on:
Knowledge about customer needs, past experience, forecasting, responding to needs.
General knowledge about marketing and business issues

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16
Q

Cooper performance diamond

A

4 key areas leading to new product performance

Product innovation and technology strategy
Resources, commitment and portfolio management
Ideas to launch stage gate
Climate, culture, teams and leadership

17
Q

Activity stage models

A

Emphasis qualities
1980s emerged in manufacturing
Focus attention on the project as whole
Move from functional orientation to project orientation

18
Q

Cross functional

A

Cross functional teams approach

Requires project champion and modifications to structure of org

19
Q

Npd failures examples

A

Applied failed in 1990s
Microsoft failed in 2010 - the Kin - a social network - gone after 48 days
Hand burger $100 million - McDonalds released for sophistication, adults mature taste - these don’t go together at McDonalds

20
Q

Stage gate express from readin

A
A flexible adaptable process
Efficient and rapid
More effective governance
Better decision making process including scorecards, success criteria, electronic virtual gates, 
Integrated management
Improved accountability