Nonverbal Communication Flashcards

1
Q

How Much interpersonal communication is nonverbal?

A

65%

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2
Q

How much emotion expression is nonverbal?

A

93%

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3
Q

How much emotion is expressed through words, face, and vocal cues?

A

Words-7%
Face-55%
Vocal cues-38%

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4
Q

What is proxemics?

A

The study of personal or physical space among interacting people.

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5
Q

What are halls proxemics distances for intimate people?

A

6”-18”. Includes touching and whispering

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6
Q

What are halls proxemics distances for personal interaction?

A

1.5’-4’. Interactions among friends and family.

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7
Q

What are halls proxemics distances for social interactions?

A

4’-12’. Interaction among acquaintances.

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8
Q

What are halls proxemics distances for public interactions?

A

12’ or more. Public speaking.

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9
Q

Which cultures prefer relatively smaller spaces versus relatively larger spaces when communicating?

A

Smaller- Latin, middle eastern, and Eastern European cultures.

Larger- Western European, and North American cultures.

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10
Q

Expectancy violations theory

A
  • People have expectations about the nonverbal behavior of others.
  • Violations of expectations are not always perceived as bad.
  • The sum of all positive and negative attributes of violator determine if the violation is perceived as positive or negative.
  • Only works in violation is ambiguous
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