Non-verbal communication

Question 1

why is eye contact important

Answer 1

it’s essential to keep eye contact so the person knows that you are interested and listening

Question 2

why is facial expressions important

Answer 2

using different facial expressions depending on the situation can show good engagement within a conversation

Question 3

Name two non-verbal communication skills that start with G and P

Answer 3

Gestures and posture

Question 4

Why is body language on essential non-verbal skill?

Answer 4

body language can show emotions of anger, happiness, approachability, and more. It can also help to relax the user when communicating.

Question 5

List four non-verbal communication aspects

Answer 5

Eye, contact, body, language, gestures, posture, positioning, facial, expressions, and sense of humour

Question 6

how can facial expressions aid your communication skills

Answer 6

Facial expressions can tell you or show someone that you’re interested by your reactions, or help to show empathy and humour

Question 7

why is humour a valuable non-verbal communication technique.

Answer 7

humour can help to make light of a hard situation, helps to build, trust, encourages, healthy, relationships

Question 8

why is positioning an important skill when communicating?

Answer 8

Towering over someone, intimidating, scared individuals, no trust being built