Non verbal communication Flashcards
Expectancy Violation Theory
A study on nonverbal behaviour, humans anticipate certain behaviour from the people with whom they interact. These expectancies may be general – pertaining to all members of a language community – or particularized – pertaining to a specific individual.
Proxemics
The use of space, including territory, which stands for the space that an individual claims either permanently or temporarily. The size of one’s office, a fixed feature of space, communicates status and power, while semi-fixed features of space – the movable objects within an office, such as furniture and decorations – can communicate the degree of openness of the occupant as well as status and power.
Chronemics
The use of time. Our concept of time may influence our communication behaviour. Differences in the conception of time can cause frustration in intercultural communication.
Monochromic
Western cultures, view time as linear, much like a progressive path, with a beginning and an end. They also believe that this ‘path’ has discrete compartments. Therefore, people should do only one thing at a time. To a Westerner, time can be bought, saved, spent, wasted, lost or made up, and observing clock time is important.
polychronic
polychronic cultures view time as cyclical and people attempt to perform multiple tasks simultaneously. To an Arab, observing clock time is irreligious because only God can determine what will or will not happen.
Haptics
the use of touch, the most primitive form of communication. Touch sends myriad messages – for example, protection, support, approval or encouragement. As usual, when, where and whom we touch, and what meanings we assign to touch, differ widely across cultures. The amount of touch also varies with age, sex, situation and the relationship between the people involved. High- contact cultures are those that tend to encourage touching and engage in touching more frequently
A linear model of communication (transmission model)
conceptualises messages as ‘containers’ of meaning, and communication as a process of sending and receiving information.
or:
makes us aware of the ever-present danger of misunderstanding in communication.
Source
The origin of the information, someone who needs and wants to excahge information with the others.
Message
Verbal och nonverbal form of ideas
Channel
The rout of the messages, can be sound, sight, words, telephone, internet, mobile etc.
Reciver
The target of the message.
Encoding
Process by which the source uses shared codes to convert concepts, thought and feelings into a message.
Decoding
A process by which the receiver, converts the coded message into meaning.
Noise
All factors that interfere with the information transfer and the receipt of the message. can be physical (sounds), psychological (nervousness) and sematic (Different interpretations).
Feedback
The response of the receiver after receiving the message
