next study material VHMA

Question 1

___ refers to degree to which test actually measures what it claims to measure

Answer 1

validity

Question 2

Key factors when considering if you need a new hire

Answer 2

Vet Staff Ratio, Vet production 50% Team member production 50% staff payroll and Hospital Workflow

Question 3

When it comes to helping create IDP plan- What 3 main details

Answer 3

Development, Training, Careeer Management DTC

Question 4

Emotional intelligence 5 aspects

Answer 4

INternal motivation, self-regulation, self awareness, empathy, social awareness ISSES

another book says empathy, motivation, self awareness, self regulation, social skills emsss

Question 5

IN employee development, how to enhance productivity within team members

Answer 5

Shared purpose, tools do job. SOPs,performance standards, engage and empower, recognize and reward, physical fitness, personal focus, team focus

Question 6

What are roles of meeting facilitor

Answer 6

create agenda, start and end meeting on time (45 min), control/prioritize topics, facilitate positive discussion, review accomplishments

Question 7

What should be part of performance review

Answer 7

be developed from job description, have conversation about mission/vision/values, provide clarity in goals, address team member accomplishments, address concerns over policy, address potential conflicts, address lapses in judgement (best in moment)