Liz Poll Flashcards
The process of hiring a new employee involves three basic steps
recruitment
screening
selection
What is legal question regarding age in interview
Are you 18 years of age or older?
What question related to crime is okay at interview?
Have you ever been convicted of crime?
Regarding national origin, which interview question is Okay
ARe you legally eligible for employment in the US
What other question is legal during interview
Tell me about the training education and work experience you received when you served in the military
What is another important part of the hiring process
Calling all remaining candidate after a decision is made, even if they are not chosen
What is the goal of recruiting, interviewing and hiring
To obtain an employee that compliments your team and helps your practice succeed
How long is Orientation phase
It can take time to assimilate depending on role, front office 6 weeks, DVM 6 months
According to statistics, new staff members are at a significantly lower risk of injury on the job than veteran staff members
false
What is the best way to summarize the performance-orientated attitude of OSHA toward training
Training must go beyond simply providing safety information and a piece of paper in the file, the employee must have comprehended the information and be competent at knowing and apploying the safety standards in the workplace
Safety training must be readily available for all employees to access
Quantify the cost of a staff meeting
Multiply the number of people in the meeting by hourly wage rates and time expended. The multiply this figure by 1.3 to calculate payroll dollar expendiutre
When decisions are made during a staff meeting how can youensure implementation
Meeting notes are distributed to staff members within a few days
A master copy of notes is filed and used as a reference to ensure the completion of duties
Tasks are assigned to specific people along with a deadline to report their results
Complete a performance evaluation on each employee at a minimum
At the end of the trial employment period or no more than 90 days after hiring and once a year thereafter
Is it advisable to let the employee review their written evaluation results before meeting with them personally
yes
The engaged employee is created by the management providing
clarity about goals and directions
Frequent feedback
the chance to grow and develop new skills
What actions during dismissal will increase your risk of a wrongful discharge suit from an employee
poor timing, such as waiting so long that the rumor gets to them first
Poor working, including comments about attitude rather than facts about hospital policy
Poor location, where the employee feels publicly humiliated in front of peers
What is true about hospital policy or procedures manuals
expectations for attendance and punctuality appear in the policy manual
job descriptions can be used to build the procedure manual
When should job descriptions be addressed
When a position is new or does not have a jd
before the recruiting stage for an open position, and during the interview
as position changes, to reflect the updates and revisions, annually at minimum
during the development of a training program or evaluation system
Can you ask how long has been resident of this state?
yes
A manager’s plans for conflict resolution includes
holding employees accountable for a solution, by giving them one or two days to discuss a resolution and then report back to the manager
Does OSHA hold a performance-oriented attitude toward training
yes
Should meeting minutes be distributed to all employees including those who attended
yes
Performance evalutations are provided to employee when?
can be handed to the employee to review before the actual meeting takes place
When an employee is facing termination of employment.. What should you ask of them
ask for the employee to sign a release foregoing his/her right to sue over the dismissal
in regards to managing employee beneFits.. What consideration should you think about
employees should be involved in expressing their p[references for the benefits offered by the practice. Benefits offered by both nonveterinary businesses and vet practices in the area should be considered. the short-term gain of reducing benefits during tough times will be offset by increased STAFF TURNOVER AND RESULTING DECLINE IN QUALITY PATIENT AND CLIENT DCARE
reGARDING POLICY MANUALS, when creating, what should you think about
Cosidered a legal document and should be followed by practice management or a breach of contract could be considered. Should be reviewed by attorney to ensure statements are in compliance with fed/state laws. New employees sign receipt of and it should be updated as often as necessary
staff schedules can involve
a shift differential or fanancial incentive for unpopular overnight or weekend shift
JOb descriptions could contain
a disclaimer to provide flexibility
which regulatory agencies is primary regulator of vaccines
USDA
Biological products in the vet industry include
vaccine and bacterins
canine distemper virus antibody test kits
intrdermal skin tersting antigens
feline leukemia virus test kits
Does FDA handle pesticides that are ingested
yes. FDA regulates any pesticide administered orally or parenterally
The OSHA admin has authority over what type employer
all
An employer must have how many employees to be required to maintain OSHA forms 300 and 300a (both forms)
11
OSHA records related to injury must be maintained for
5 years
If OSHA inspects and finds a violation, how long does the citation need to be posted
at least 3 days or until the violation is corrected, whichever is longer
When are you required to notify OSHA of a workplace accident or illness
when it results in death employee
when results in hospitalization of five or more employees from same cause
when results in violence and death of employee
who enforces OSHA ACT
Occ safety and health admin within dept of labor
How do determine if the injury is work-related
considered work-related if events in the work environment either caused or contributed condition or aggravated pre-existing injury or illness.
If errands are run on behalf of company, the time spend on errand is work related, however once errand is done and normal route is resumed home, their are no longer working
The term self-aid kits is advisable for general human medical supplies for employees in practice because
first aid must be provided by someone on every shift that is adequately trained to administer the aid
in general, a first aid kit is not required unless emergency care is more than 15 min away
the contents of a first aid kit must be determined by a physician familiar with the type of business
the strict standards for Bloodborne pathogens must be adhered to by the person administering first aid
what three controls does OSHA mandate in providing safe environment
First utilize “engineering controls” when possible
The use “procedural controls” or “work practice controls”
then rely on PPE devices to provide a barrier between employee and hazard
Which is considered medical waste in vet practice
syringe and catheter used on animal receiving chemotherapy treatment
HOw long must hospital keep waste manifest
3 years after shipment
Does OSHA regulate utlimate disposal methods of medical waster from hosp
No, that is function of each states Health Department or Environmental Control Division
If you have a digital copy of SDS, do you still need a hard copy
Yes, in case your computer is down
an employee doesn’t have adequate training
there are other technology problems that prevent an employee from easily reviewing a SDS in time of need or inspection
What materials are required SDS in library
all medication, even samples, all cleaning agents (unless common household and not in large quantities) all laboratory reagents
What is consdiered in the classification of a medicatio as a c ontrolled substance
the potential for abuse
What is true of the Roman numeral on the label of a controlled substance
The number indicates the schedule of the drug
Name some truths of DEA registration
The registrant is held responsible for the actions of their assigned agent associate vet in regard to controlled substance
vets can be registered at more than one location if they practice at multiple facilities
relief or mobile vets must store their controlled substances at the registered address
what is true of ordering controlled substances
Schedule II drugs must be ordered using triplicate DEA form 222
controlled drugs in schedule III to V are ordered the same as any other medication
prescriptions filled at local pharmacy should be for specific patient, not for “hospital use”
HOw long must hospital keep records related to purchase of controlled drugs
2 years
what information should be on controlled log form
date of transaction
cleint and patient name
name of drug
quantity of drug given
accurate balance on hand
name of prescribing vet
initial of tech dispensing or giving drug
(if mistake on log- recording error, do not alter log- simply add entry and explanation
How often do official counts of controlled drugs need to be made and records kept
2 years but advised to count monthly
Can you dispose of controlled drugs
small amount with absorbent material fine but for unused stock CII or larg amount CIII-CV, use a reverse distributor and ensure security before p-u
What to do with breakage of controlled drugs
file 106 form DEA
Do CII drug have special requirements
yes, new written or verbal presciption every time refilled- this means a recheck exam prior to each refill
what are the prescription requirements of C III+ drugs
Can be refilled up to 5 times in 6 months before new RX is required. This means patient needs a recheck every 6 months
what is misbranding of drugs
product is repackaged without orginal manf information and adequate directs for use. The FDA prohibits misbranding drugs
What does over the counter mean (OTC)
a drug whose directions for use can be readily understood and followed by an ordinary individual without medical training
What are considered adverse drug reactions
unexplained side effect
unintended sensitivity reaction
lace of efficacy associated with clinic use of the drug
How to report adverse reaction
call the manuf and the FDA by phone or form fda 1932a. Additionally, the vet pract reporting program can be notified.
good idea to keep a log
The hazardous materials lit for the practice should include all the following except:
injectable medication
antiseptics disinfectants and sanitizers
pharmaceutical tables
compresses gases
pharmaceutical tables
A practice should have an individual emergency plan for what types of emergencies
natural disaster such as floods tornadoes, hurricanes and earthquakes
potentially man-made emergencies such as fires, robbery, and toxic spills
emergencies that are specific to our profession such as loose animals
Under OSHA act, what rights do business owner have
require a compliance officer to obtain a warrant before entering or inspecting
know the complaint
have the right to request interviews that minimally impact business operations
consult with an attorney or advisor after inspection when results are divulged
What is true regarding OSHA Form 300, the log of work related injuries andillnesses
if busines has more than one location, a separate set of records must be maintained for each location
the original log may be at another location but a copy must be on premises of stated location at all times
a business required to maintain 300 is also required to maintain 300a.
Required if have 11 or more employees
name a true statement regarding PPE
employees can be terminated for failure to use PPE as instructed
Name a biomedical waster
waste from chemo patients or waste that contains human pathogen, animal tissue only if has zoonotic disease infection
what is true regarding SDS sheet binder
need a hard copy even if have digital copy
multiple brands of smae product require multiple SDS sheet
if using generic of brand name, don’t have to keep multiple SDS, just one using but a cross reference sheet would be good
must keep in work areas where people have easy access
what is true regarding controlled substances
classified according to their potential for abuse
vet who works multiple locations can obtain an agency status from the registrant at a secondary location in order to administer, dispense, or prescribe
controlled substances can be loaned as long as paperwork complete
regarding inventory and storage of controlled substances
inventory must be taken every two years unless practice sold, new count required
drugs must be kept in securely locked, substantially constructed cabinet or sage
Can be stored with other drugs as long as clients and nonstaff people do not have access to them
Which of following statements is true regarding the legal use of vet drugs
Rx and legend mean the same thing and can only be used by or under the supervision of vet.
OTC refers to ease of use by an ordinary individual
extra label use refers to using vet drugs other than as approved by FDA on label
unapproved drugs are not recognized as safe and have never been subjected to FDA approval process
FDA does not required use of childproof containers, but it is encouraged by Consumer Products Safety Commission and AVMA council.
