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VHMA flashcards selfmade > Liz Poll > Flashcards

Liz Poll Flashcards

1
Q

The process of hiring a new employee involves three basic steps

A

recruitment
screening
selection

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2
Q

What is legal question regarding age in interview

A

Are you 18 years of age or older?

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3
Q

What question related to crime is okay at interview?

A

Have you ever been convicted of crime?

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4
Q

Regarding national origin, which interview question is Okay

A

ARe you legally eligible for employment in the US

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5
Q

What other question is legal during interview

A

Tell me about the training education and work experience you received when you served in the military

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6
Q

What is another important part of the hiring process

A

Calling all remaining candidate after a decision is made, even if they are not chosen

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7
Q

What is the goal of recruiting, interviewing and hiring

A

To obtain an employee that compliments your team and helps your practice succeed

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8
Q

How long is Orientation phase

A

It can take time to assimilate depending on role, front office 6 weeks, DVM 6 months

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9
Q

According to statistics, new staff members are at a significantly lower risk of injury on the job than veteran staff members

A

false

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10
Q

What is the best way to summarize the performance-orientated attitude of OSHA toward training

A

Training must go beyond simply providing safety information and a piece of paper in the file, the employee must have comprehended the information and be competent at knowing and apploying the safety standards in the workplace
Safety training must be readily available for all employees to access

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11
Q

Quantify the cost of a staff meeting

A

Multiply the number of people in the meeting by hourly wage rates and time expended. The multiply this figure by 1.3 to calculate payroll dollar expendiutre

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12
Q

When decisions are made during a staff meeting how can youensure implementation

A

Meeting notes are distributed to staff members within a few days
A master copy of notes is filed and used as a reference to ensure the completion of duties
Tasks are assigned to specific people along with a deadline to report their results

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13
Q

Complete a performance evaluation on each employee at a minimum

A

At the end of the trial employment period or no more than 90 days after hiring and once a year thereafter

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14
Q

Is it advisable to let the employee review their written evaluation results before meeting with them personally

A

yes

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15
Q

The engaged employee is created by the management providing

A

clarity about goals and directions
Frequent feedback
the chance to grow and develop new skills

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16
Q

What actions during dismissal will increase your risk of a wrongful discharge suit from an employee

A

poor timing, such as waiting so long that the rumor gets to them first
Poor working, including comments about attitude rather than facts about hospital policy
Poor location, where the employee feels publicly humiliated in front of peers

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17
Q

What is true about hospital policy or procedures manuals

A

expectations for attendance and punctuality appear in the policy manual
job descriptions can be used to build the procedure manual

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18
Q

When should job descriptions be addressed

A

When a position is new or does not have a jd
before the recruiting stage for an open position, and during the interview
as position changes, to reflect the updates and revisions, annually at minimum
during the development of a training program or evaluation system

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19
Q

Can you ask how long has been resident of this state?

A

yes

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20
Q

A manager’s plans for conflict resolution includes

A

holding employees accountable for a solution, by giving them one or two days to discuss a resolution and then report back to the manager

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21
Q

Does OSHA hold a performance-oriented attitude toward training

A

yes

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22
Q

Should meeting minutes be distributed to all employees including those who attended

A

yes

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23
Q

Performance evalutations are provided to employee when?

A

can be handed to the employee to review before the actual meeting takes place

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24
Q

When an employee is facing termination of employment.. What should you ask of them

A

ask for the employee to sign a release foregoing his/her right to sue over the dismissal

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25
Q

in regards to managing employee beneFits.. What consideration should you think about

A

employees should be involved in expressing their p[references for the benefits offered by the practice. Benefits offered by both nonveterinary businesses and vet practices in the area should be considered. the short-term gain of reducing benefits during tough times will be offset by increased STAFF TURNOVER AND RESULTING DECLINE IN QUALITY PATIENT AND CLIENT DCARE

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26
Q

reGARDING POLICY MANUALS, when creating, what should you think about

A

Cosidered a legal document and should be followed by practice management or a breach of contract could be considered. Should be reviewed by attorney to ensure statements are in compliance with fed/state laws. New employees sign receipt of and it should be updated as often as necessary

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27
Q

staff schedules can involve

A

a shift differential or fanancial incentive for unpopular overnight or weekend shift

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28
Q

JOb descriptions could contain

A

a disclaimer to provide flexibility

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29
Q

which regulatory agencies is primary regulator of vaccines

A

USDA

30
Q

Biological products in the vet industry include

A

vaccine and bacterins
canine distemper virus antibody test kits
intrdermal skin tersting antigens
feline leukemia virus test kits

31
Q

Does FDA handle pesticides that are ingested

A

yes. FDA regulates any pesticide administered orally or parenterally

32
Q

The OSHA admin has authority over what type employer

A

all

33
Q

An employer must have how many employees to be required to maintain OSHA forms 300 and 300a (both forms)

A

11

34
Q

OSHA records related to injury must be maintained for

A

5 years

35
Q

If OSHA inspects and finds a violation, how long does the citation need to be posted

A

at least 3 days or until the violation is corrected, whichever is longer

36
Q

When are you required to notify OSHA of a workplace accident or illness

A

when it results in death employee
when results in hospitalization of five or more employees from same cause
when results in violence and death of employee

37
Q

who enforces OSHA ACT

A

Occ safety and health admin within dept of labor

38
Q

How do determine if the injury is work-related

A

considered work-related if events in the work environment either caused or contributed condition or aggravated pre-existing injury or illness.
If errands are run on behalf of company, the time spend on errand is work related, however once errand is done and normal route is resumed home, their are no longer working

39
Q

The term self-aid kits is advisable for general human medical supplies for employees in practice because

A

first aid must be provided by someone on every shift that is adequately trained to administer the aid
in general, a first aid kit is not required unless emergency care is more than 15 min away
the contents of a first aid kit must be determined by a physician familiar with the type of business
the strict standards for Bloodborne pathogens must be adhered to by the person administering first aid

40
Q

what three controls does OSHA mandate in providing safe environment

A

First utilize “engineering controls” when possible
The use “procedural controls” or “work practice controls”
then rely on PPE devices to provide a barrier between employee and hazard

41
Q

Which is considered medical waste in vet practice

A

syringe and catheter used on animal receiving chemotherapy treatment

42
Q

HOw long must hospital keep waste manifest

A

3 years after shipment

43
Q

Does OSHA regulate utlimate disposal methods of medical waster from hosp

A

No, that is function of each states Health Department or Environmental Control Division

44
Q

If you have a digital copy of SDS, do you still need a hard copy

A

Yes, in case your computer is down
an employee doesn’t have adequate training
there are other technology problems that prevent an employee from easily reviewing a SDS in time of need or inspection

45
Q

What materials are required SDS in library

A

all medication, even samples, all cleaning agents (unless common household and not in large quantities) all laboratory reagents

46
Q

What is consdiered in the classification of a medicatio as a c ontrolled substance

A

the potential for abuse

47
Q

What is true of the Roman numeral on the label of a controlled substance

A

The number indicates the schedule of the drug

48
Q

Name some truths of DEA registration

A

The registrant is held responsible for the actions of their assigned agent associate vet in regard to controlled substance
vets can be registered at more than one location if they practice at multiple facilities
relief or mobile vets must store their controlled substances at the registered address

49
Q

what is true of ordering controlled substances

A

Schedule II drugs must be ordered using triplicate DEA form 222
controlled drugs in schedule III to V are ordered the same as any other medication
prescriptions filled at local pharmacy should be for specific patient, not for “hospital use”

50
Q

HOw long must hospital keep records related to purchase of controlled drugs

A

2 years

51
Q

what information should be on controlled log form

A

date of transaction
cleint and patient name
name of drug
quantity of drug given
accurate balance on hand
name of prescribing vet
initial of tech dispensing or giving drug
(if mistake on log- recording error, do not alter log- simply add entry and explanation

52
Q

How often do official counts of controlled drugs need to be made and records kept

A

2 years but advised to count monthly

53
Q

Can you dispose of controlled drugs

A

small amount with absorbent material fine but for unused stock CII or larg amount CIII-CV, use a reverse distributor and ensure security before p-u

54
Q

What to do with breakage of controlled drugs

A

file 106 form DEA

55
Q

Do CII drug have special requirements

A

yes, new written or verbal presciption every time refilled- this means a recheck exam prior to each refill

56
Q

what are the prescription requirements of C III+ drugs

A

Can be refilled up to 5 times in 6 months before new RX is required. This means patient needs a recheck every 6 months

57
Q

what is misbranding of drugs

A

product is repackaged without orginal manf information and adequate directs for use. The FDA prohibits misbranding drugs

58
Q

What does over the counter mean (OTC)

A

a drug whose directions for use can be readily understood and followed by an ordinary individual without medical training

59
Q

What are considered adverse drug reactions

A

unexplained side effect
unintended sensitivity reaction
lace of efficacy associated with clinic use of the drug

60
Q

How to report adverse reaction

A

call the manuf and the FDA by phone or form fda 1932a. Additionally, the vet pract reporting program can be notified.
good idea to keep a log

61
Q

The hazardous materials lit for the practice should include all the following except:
injectable medication
antiseptics disinfectants and sanitizers
pharmaceutical tables
compresses gases

A

pharmaceutical tables

62
Q

A practice should have an individual emergency plan for what types of emergencies

A

natural disaster such as floods tornadoes, hurricanes and earthquakes
potentially man-made emergencies such as fires, robbery, and toxic spills
emergencies that are specific to our profession such as loose animals

63
Q

Under OSHA act, what rights do business owner have

A

require a compliance officer to obtain a warrant before entering or inspecting
know the complaint
have the right to request interviews that minimally impact business operations
consult with an attorney or advisor after inspection when results are divulged

64
Q

What is true regarding OSHA Form 300, the log of work related injuries andillnesses

A

if busines has more than one location, a separate set of records must be maintained for each location
the original log may be at another location but a copy must be on premises of stated location at all times
a business required to maintain 300 is also required to maintain 300a.
Required if have 11 or more employees

65
Q

name a true statement regarding PPE

A

employees can be terminated for failure to use PPE as instructed

66
Q

Name a biomedical waster

A

waste from chemo patients or waste that contains human pathogen, animal tissue only if has zoonotic disease infection

67
Q

what is true regarding SDS sheet binder

A

need a hard copy even if have digital copy
multiple brands of smae product require multiple SDS sheet
if using generic of brand name, don’t have to keep multiple SDS, just one using but a cross reference sheet would be good
must keep in work areas where people have easy access

68
Q

what is true regarding controlled substances

A

classified according to their potential for abuse
vet who works multiple locations can obtain an agency status from the registrant at a secondary location in order to administer, dispense, or prescribe
controlled substances can be loaned as long as paperwork complete

69
Q

regarding inventory and storage of controlled substances

A

inventory must be taken every two years unless practice sold, new count required
drugs must be kept in securely locked, substantially constructed cabinet or sage
Can be stored with other drugs as long as clients and nonstaff people do not have access to them

70
Q

Which of following statements is true regarding the legal use of vet drugs

A

Rx and legend mean the same thing and can only be used by or under the supervision of vet.
OTC refers to ease of use by an ordinary individual
extra label use refers to using vet drugs other than as approved by FDA on label
unapproved drugs are not recognized as safe and have never been subjected to FDA approval process
FDA does not required use of childproof containers, but it is encouraged by Consumer Products Safety Commission and AVMA council.

VHMA flashcards selfmade (11 decks)

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