Neg Ch1 Flashcards

1
Q

Negotiation traps list them

A

Leaving $ on the table
Settling for too little
Walking away from the table
Settling for terms that are worse than your BATNA

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2
Q

4 fundamental biases make people bad negotiators

A

Egocentrism
Confirmation bias
Satisfying
Self reinforcing incompetence

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3
Q

Leaving $ on the table

A

Don’t create or capitalize on win win potential

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4
Q

Settle for too little

A

Make too large concessions resulting in too small share of pie

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5
Q

Settling for terms that are less than BATNA

A

Feel obligated to reach agreement even when there are better alternatives

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6
Q

Egocentrism

A

Tendency for ppl to view experiences in a way that is positive for them.

Ask about things that you don’t necessarily think are import at.
Deep water mining example

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7
Q

Confirmation bias

A

See what they want to see only. Don’t consider negating evidence to be valid

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8
Q

Satisficing

A

Instead of setting high aspirations and attempting to achieve them, they set low expectations.

Opposite of optimizing

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9
Q

Self reinforcing incompetence

A

Most people are unaware of their own incompetencies

  • lack of skill prevents them from producing correct responses
  • lack of expertise prevents them from surmising they’re not producing them.
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10
Q

What are the myths of negotiating

A
1 Negotiations are fixed sum
2 Be tough or soft
3 Good negotiators are born
4 Life experience is a great teacher 
5 good negotiators take risks
6 good negotiators rely on intuition
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11
Q

1 Negotiations are fixed sum

A

If you work together you can create more value than separately.

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12
Q

2 Be tough or soft

A

A negotiator is principled. They just work efficiently with the other party while leveraging their own power and strengths.

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13
Q

3 Good negotiators are born

A

Just like riding a bike. You can start more talented but you have to develop those skills.

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14
Q

4 Life experience is a great teacher

A

Play ping pong takes a lifetime but a coach can get you there in three months.

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15
Q

5 good negotiators take risks

A

Using threats/bluffs=tough stir. Rarely effective. Means you’re unprepared.

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16
Q

6 good negotiators rely on intuition

A

Should be deliberate thoughtful and prepared. Good=systematic rather than intuitive.

17
Q

What are cialdini’s principles of persuasion

A
Liking
Reciprocity
Social proof-consensus
Consistency
Authority
Scarcity