Need to Know Flashcards

1
Q

Rules of Conduct 1

A

Be honest and act with Integrity and comply with the professional obligations, including obligations to the RICS

-Valuation - don’t mislead others

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2
Q

Rules of Conduct 2

A

Maintain their professional competence and ensure that services are provided by competent individuals who have the necessary expertise.

-Don’t offer advice on VAT

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3
Q

Rules of Conduct 3

A

Provide good quality and diligent service.

  • comp checked
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4
Q

Rules of Conduct 4

A

Treat other with respect and encourage diversity and inclusion

  • don’t bully or victimise anyone
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5
Q

Rule of Conduct 5

A

Must act in the publics interest, take responsibility for their actions and act to prevent harm and maintain public confidence in the profession.

  • respond to any compliant made against them promptly

-

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6
Q

Five ethical standards

A

CHRRIS

Honest,
Integrity,
Competence,
Service,
Respect
Responsibility

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7
Q

Latest article you’ve read

A

A property problem: there are millions of empty homes

In UK there are 5% empty homes

Empty home tax like they do in Vancouver. - to address housing shortage.

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8
Q

What should an effective CPH have?

A
  • be fit for purpose
  • made available to all staff
  • be understood by all staff
  • readily be shared with complainants or
    potential complainants
  • be regularly reviewed at a senior level
  • be agreed with PII brokers/provider(s)
  • provide details of access to independent redress if the
    firm cannot resolve the complaint
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9
Q

What are RICS CHP?

A

Acknowledge within 5 days
Response within 28 days
Resolved by a phone call or detailed review.
If not satisfied - can requested complaint to be considered by the independent service complaint reviewer within 15 days.

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10
Q

What is the Building Safety Act?

A

The Building Safety Act 2022 is a law that aims to improve the safety and accountability of the UK’s construction industry. It was introduced in response to the Grenfell Tower fire in 2017.

New regulations on how high rise buildings are to be constructed maintained and made safe

It became clear that there was a need for government to step in and change legislation for high rise buildings.

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11
Q

How does the Building Safety Act affect you?

A

-Project cost implications for compliance

-Life cycle costing and safety driven specification (longer term safety materials)

-Impact on risk management and cost forecasting

-Ensuring compliance in contract - ensure contract has a provision with SOA about BSA if using 2016

-Procurement strategies - proven safety records when selecting contractor

-Value engineering - do not compromise compliance or safety standards

-Post completion and handover - safety related information be mainted and handed over in the ‘Golden Thread’ of information

Handover- fund are allocated for detailed documentation, digital storage solutions, training for building operators on maintaining safety standards.

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12
Q

What is high rise buildings.

A

18 metres tall or higher
7 seven storeys, with two or more residential units

defined as higher risk

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13
Q

What are the new regulations about BSA?

A
  • the way that projects are delivered
  • responsibilities and appointment of new duty holders.
  • designers and contractors where competent hold new duties and responsibilities for the projects.

Building owners of higher-risk buildings need to understand how to manage their buildings post occupation, including how the golden thread is maintained.

This new duty holder position is not to be confused with the duty holders created by the Construction (Design & Management) Regulations.

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14
Q

What is Health and Safety at Work Act 1974

A

Aims to protect people from the risk of injury or ill health by: Ensuring employees’ health, safety and welfare at work

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14
Q

What is the Golden Thread

A

Concept in the BSA that refers to keeping a digital record of crucial building information.
Starting from the design phase and continuing throughout the building’s lifecycle.

The golden thread aims to ensure that the right people have the right information at the right time to keep buildings safe.

It includes details about the building’s design, construction, materials, systems, and maintenance.

The golden thread is a crucial tool for ensuring the safety of high-risk buildings.

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15
Q

What is the HSE?

A

Britain’s national regulator for workplace health and safety. It prevents work-related death, injury and ill health.

16
Q

If you saw an incident on site what would you do?

A

Report to site supervisor and health and saftey mananager

17
Q

What is within a site induction?

A

Site rules and requirements.

Imfortance of PPE

Register

Clearly identify particular hazards and risks.

Confirm expected behaviours on site

Outline of the project;

Management of the project;

First-aid arrangements;

What to do incase of emergency

18
Q

What would you expect to see within a Business Plan?

A

an executive summary
a business description
a market analysis and strategy
a marketing and sales plan
an analysis of the competition, including their services
an operating plan
detail of company structure
financial analysis
objectives or goals
summary of the strategy.

19
Q

What are the changes to the dispute resolution procedures under the JCT 2024

A
  • new provision obligating senior executives from each party to meet and negotiate in good faith to resolve disputes before escalating to formal adjudication.
  • Parties are required to specify their own adjudicating nominating body
  • supplemental provision relating to notification and negotiation of dispute is now a contract condition.
20
Q

What are the 7 key principles in the GDPR (General Data Protection Regulations)

LAD SPA I

A

LAD SPA I

L – Lawfulness, Fairness, and Transparency
A – Accuracy
D – Data Minimization
S – Storage Limitation
P – Purpose Limitation
A – Accountability
I - Intergrity and confidentiality

20
Q

How do you encourage Inclusivity?

A
  • recognise different religious believe so set meetings at certain times during Ramadan etc
  • use inclusive language no jargon
  • attend cultural cuisine - insight into other culturals
20
Q

What are the Individual rights in GDPR

AID OPERA

A

AID OPERA

A – Access
I - Informed
D – Data Portability

O – Object Processing
P – Processing Restriction
E – Erasure
R – Rectification
A – Automated Decision-Making