Diversity, Inclusion & Teamworking Flashcards
What are some types of teams?
Office Teams.
Project Teams.
Accounts Teams.
Design Teams.
What are some examples of Team Working you have demonstrated?
Worked together in a team to produce a cost plan for a large scale development.
The sub elements were separated between the team members, with one team member assigned the task of measuring the steel frame as they had dealt with this on numerous occasions before.
We had a set date for completion and we all worked towards hitting this date. If anyone finished their sections early, they assisted elsewhere.
What is the Tuckman Theory?
Bruce Tuckman’s theory focuses on how a team approaches a task.
Originally the theory consisted of 4 separate phases however later on a 5th phase was included.
Forming - Specification of common goals and desired behaviour
Storming - Conflicts and negotiation
Norming - Consensus and team spirit
Performing - Finding the balance of compliance and deviance
Adjourning - Feedback and dispersion
What is the Herzberg Theory?
Frederick Herzberg’s theory is a two factor motivational theory based on hygiene and motivational factors:-
Workers are encouraged to work harder based on motivational factors such as empowerment, job enlargement and job enrichment.
Workers can become de-motivated if hygiene factors are not met such as remuneration, comfortable working conditions and annual leave entitlement.
Why is diversity important in a team?
Wider experiences and cultures - all learn together therefore better product / service.
Different individuals have different skills - providing for a better overall ability and service.
Better morale.
What is workplace diversity?
Diversity in the workplace relates to the acceptance and inclusion of employees of all backgrounds.
Ensuring diversity in the workplace is an important asset of an organisation as it acknowledges the individual strengths of each employee and the potential they bring.
Gender, race. ethnicity, age, sexuality, language, educational etc.
What are some advantages of a diverse team?
Increased productivity - diversity of skills, ideas and new ways of thinking.
Increased creativity - Different skills increasing the chances of solutions.
Improved cultural awareness - Different backgrounds bring different experiences and allows companies to operate more effectively in a global market.
A positive reputation - Diverse workforces add to employer brand and company culture. Perceived as better employees.
What is unconscious Bias?
The associations we hold, outside our conscious awareness that effect our judgement.
What types of stereotype are there?
Affinity - when you share qualities.
Conformity - views swayed by others & seek acceptance.
Beauty - Based on the way someone looks.
Confirmation - Searching for something to confirm a pre-determined opinion.
Gender - preference over one gender than the other.
Halo - focus on one positive feature.
Horns - focus on one negative feature.
How do you over come unconscious bias?
Judge individuals on own merits.
Take time during decision making.
Write down opinions to ensure awareness.
Include a variety of people in decision making.
What is the difference between diversity & inclusion?
Diversity – the characteristics and things that make us all different.
Inclusion – is making everyone feel welcome.
What is RACI in teamworking:
Roles & responsibilities in teams & for projects
Responsible: The person in charge of the process.
Accountable: The responsible person to report to and who must sign off on decisions. NB: Occasionally A is taken to mean ‘Assists’, that is, someone who assists the responsible person.
Consulted: People who will be involved in discussions about the process.
Informed: People who will need to be told about the process.
What is Belbin Teamworking?
Developed in 1981, to be used as a tool to support team building.
There are 9 roles shared between action, people orientated and cerebral roles. Roles include:
Shaper
Implementer
Completer
Coordinator
Team worker
Resource investigator
Plant
Monitor evaluator
Specialist.
What current challenges is Covid and/or Brexit bringing to Teamworking?
Disjointed , not face to face meeting, limited connection and meetings.
What is the RICS inclusive employer mark?
The Inclusive Employer Quality Mark aims to drive behaviour change by encouraging all organisations, large and small, to look carefully at their employment practices and have inclusivity at the heart of what they do.
What Belbin type are you ? What are your characteristics ?
I am a shaper. I am dynamic and I thrive on pressure.
What is teamworking ?
Teamwork is the collaborative effort of a group to achieve a common goal or to complete a task in the most effective and efficient way.