Nature Of A Counselor's Work Flashcards
• Although we have no control over the defensiveness that the client brings to the session,
through a careful assessment of the _____
counseling environment,
What creates the counseling environment?
- The office
- Nonverbal behaviors
- Counselor’s attitude towards the client
The counseling relationship requires the _____, ____, ____ and confidentiality that
the office provides:
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quiet, comfort, safety,
• Soundproofed
• Soft lighting
• Uncluttered
• Appropriately stored client records
• Free from distractions
A number of nonverbal behaviors can affect our relationship with our clients.
Ex.
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• Posture
• Eye contact
• Tone of voice
• Personal space
• Touch
Brammer and MacDonald (2003) suggest that whether one has physical contact with a client should be based on:
(1) The helper’s assessment of the needs of the helpee
(2) The helper’s awareness of his or her own needs
(3) What is most likely to be helpful within the counseling relationship
(4) Risks that may be involved as a function of agency policy, customs, personal ethics, and
the law.
Counselors should be acutely sensitive to client responses to ____
nonverbal behaviors.
Five errors of communication
- Error of approach
- Error of interpretation
- Error of language
- Error of judgment
- Error of omnipotence
counselor inhibits communication in that they tend to stifle clients’ willingness
to expose their psychological worlds.
Error of approach
fail to interpret what clients are communicating or failure to have
accurate understanding of client’s emotions.
Error of interpretation
failure to circumvent client’s fight or flight response. (essential so as to be heard
and to talk so as to be understood)
Error of language
failure to evaluate others with unconditional positive regard or acceptance without conditions.
Error of judgment
- thinking that you are responsible for the decisions of others, what they do,
and how they feel.
Error of omnipotence
RUDIMENTARY SKILLS IN COUNSELING
- Attending
- Active listening
- Reflection
- Validating
- Gathering information
- Empathizing
- Self -disclosure
- Focusing
- Providing feedback
- Confrontation
- Silence
- Goal setting
- Modeling
- Termination
- Dealing with resistance
- Summarizing
- involves actively paying attention to clients. The fundamental skill of
attending is accomplished through presence and focus
Attending
- involves counselors putting aside their (personal) issues to attend to
clients.
Bracketing
- may entail nodding one’s head, verbal tracking (i.e.,
staying on the topic the client brings up), accurate summarization, and an ability to have the
client feel heard.
Active listening
- helps therapists attend to what is being communicated by conveying to clients a sense of what they are picking up from them.
Reflection
– repeating everything the client says (or the last part)
Parroting
– demonstrating that they have heard what their client has conveyed
and accepting people without conditions.
VALIDATING
the key to circumventing others’ fight or flight responses.
Validation