Muktinedia Kiosks

Question 1

What does kiosk in theatre provide

Answer 1

Option to view multimedia files using web surfing techniques as well as purchasing tickets

Question 2

What are features of a self service kiosks

Answer 2

Touch screen interface

Chip and pin pay terminal

Question 3

Hiw would you book tickets on a self service kiosks

Answer 3

Select show 
Choose seats 
Confirm booking 
Ticket option 
Booking reference

Question 4

What is an e ticket

Answer 4

E ticket ticket stored as electronic file and is downloadable to mobile devices e,g phone or tablet

Question 5

What are benefits to custimer, business, environment by using e ticket

Answer 5

Customer- carry phone everywhere with them less likely to forget
Business- reduced costs save in printing paper
E- less paper needed less trees chopped down

Question 6

What are multimedia features ocer could use on kiosk

Answer 6

Images if shows available

Given option to obtain Nike details about show

Question 7

What are the benefits to theatre if m kiosks

Answer 7

More efficient ticketing less staff needed

Up to date details encourages customers to purchase tickets

Question 8

Benefits to customer of kiosks

Answer 8

No long ques
Up to date details don’t have to access internet
Can choose to have sent to smartphone or tablet

Question 9

What are the two limitations of his kiosk

Answer 9

Custimer support - only certain extent can provide help on how to use kiosk may not choose to use it
Cashier interaction like taking to human and queries

Question 10

What is a self service kiosk

Answer 10

Device that provides general public access to products or services