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Spartan White Belt > MS Dynamics > Flashcards

MS Dynamics Flashcards

1
Q

What is MS Dynamics 365 Play?

A
  1. Drive additional revenue through more effective sales and marketing
  2. Increase customer loyalty by improving the customer experience
  3. Streamline and optimize clients’ back-office operations
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2
Q

What does MSD deliver?

A

Microsoft uniquely delivers all of the pieces of an intelligent business cloud.
The foundation is a common Business application platform on which solutions are able to adapt and innovate in real-time with a common data model.
Upon this foundation there is Deep integration between Dynamics 365 and Office 365 that unifies business processes and personal productivity.
Power BI and Cortana Intelligence are embedded to give companies predictive insights and prescriptive advice. Azure Internet of Things brings device data to enable preemptive action in business functions.
Across all of these pieces is AppSource – Microsoft’s new destination for business users to easily find business SaaSapps and content packs from Microsoft and its partners.
Next, we will see the CRM portfolio

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3
Q

What is MSD Portfolio?

A
  1. Sales
  2. Marketing
    3 Customer Service
  3. Operations
  4. Field Service
  5. Project Service
  6. Customer Insight
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4
Q

What are DXC’s qualifications?

A
  1. NewCo is a top three Microsoft SI partner globally, and a Gold CRM partner
  2. NewCo brings significant experience:
    Served 1000+ clients across all industries worldwide
  3. 30+ year Microsoft partner and 5 time Enterprise Partner of the Year
  4. 16,000+ Microsoft certified professionals and 2,500+ .NET developers
  5. 1000+ Dynamics consultants
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5
Q

Our first competitor is Avanade, a joint venture between Accenture and Microsoft, has a larger CRM revenue stream and deep technical knowledge

A
  1. Compete in both the enterprise and mid-market spaces

2. Lower price points

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6
Q

Our next competitor is Microsoft Consulting Services, which has in-house knowledge from being a part of its parent company (Microsoft), easier support access, the ability to make parallel business investments, and strong architect resources.

A
  1. Expertise in understanding and addressing client needs beyond limited infrastructure capabilities that Microsoft Consulting Services (MCS) provides
  2. Lower price points
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7
Q

Hitachi Solutions, our next competitor, has a robust delivery capability in Europe and North America and lower price points.

A

DXC has experience in Retail, automotive, manufacturing, banking, and public sector industry expertise and deeper solutions

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8
Q

Our next competitor is IBM, who has a strong global delivery and brand reputation.

A

DXC, however, has in-house industry specific solutions and resource management flexibility

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9
Q

What does RockSolid deliver?

A

RockSolid SQL is a software solution for reducing the cost of operating Microsoft database environments while concurrently improving the compliance and quality of service delivery.
Expected results from our RockSolid SQL solutions include an automated platform that provides standardized processes, enterprise scalability capable of managing to thousands of nodes, compliance and governance oversight, cost and incident reduction, and platform security.

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10
Q

What is RockSolid?

A

Software solution for reducing the cost of operating Microsoft database environments while concurrently improving the compliance and quality of service delivery
Manage 40,000 mission critical databases globally

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11
Q

What are Business Outcomes from RockSolid

A
  1. Automated platform
  2. Provides standardized process, operational, configuration automation
  3. Enterprise scalability
    Scales to thousands of nodes allowing economies of scale
  4. Compliance and governance
  5. Provides consistent monitoring 24 x 7 x 365
  6. Reduction of costs and incidents
  7. Reduces operational support costs up to 80%
  8. Secure platform
  9. Minimizes the number of employees requiring administration privileges
  10. Provides extensive security auditing and reporting
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12
Q

What are IP Industries

A 
Banking
Public Sector
Auto
Consumer Retail
Manufacturing
Other: Healthcare and T&T
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13
Q

Client Conversation

A
  1. Flexible commercial terms: subscription, consumption
  2. Repeatable accelerators
  3. Multiple hosting options
  4. Deep industry knowledge
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14
Q

Less expensive to buy from MS?

A

No…less risk from DXC broad knowledge base in consulting and managed services

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15
Q

From MS Channel Partner

A

DXC advantage in true technology independence and unified platform

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16
Q

Why DXC?

A
  1. Global reach
  2. Leadership
  3. Tech Experience
  4. Global Alliances
  5. Technology Independence

Spartan White Belt (12 decks)

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