Motivation (Chapter 5)

Question 1

Motivators (RAG RAW)

Answer 1

1. Recognition
   - Acknowledgement that management gives
2. Advancement
   - Career advancement
3. Growth
   - Personal development of the staff
4. Responsibility
   - Additional responsibilities beyond their current responsibilities
5. Achievement
   - Reaching and achieving targets
6. Work itself
   - The nature of the job/work

Question 2

Hygiene factors SSSS RRR PCW

Answer 2

1) Salary
- Being paid the market rate for performing the job duties and responsibilities

2) Status
- Job titles

3) Security
- Job security

4) Supervision
- Clear instruction, clear guidelines given by the supervisor to the employee

5) Relationship with supervisor
- Employee has with supervisor

6) Relationship with peers
- Employee has with colleagues/peers/coworkers

7) Relationship with subordinates
- Relationship manager has with subordinates

8) Personal life
- Employee’s personal life

9) Company policy
- Whether the company has clear policies

10) Working condition
- Working environment, the company’s premises

Question 3

Expectancy model

Answer 3

Effort-performance linkage or Expectancy
- exerting a given amount of effort will lead to a certain level of performance

Performance-reward linkage or Instrumentality
- performing at a particular level is instrumental in attaining the desired outcome

Attractiveness of Reward or Valence
- The importance that the individual places on the potential outcome or reward that can be achieved on the job

Question 4

What are motivators

Answer 4

Intrinsic factors that increase job satisfaction and motivation

Question 5

Hygiene factors

Answer 5

Extrinsic factors that eliminate job dissatisfaction but do not motivate