Motivation and its theories

Question 1

What is motivation?

Answer 1

the internal and external factors that
stimulate people to take actions that lead to achieving
a goal

Question 2

What are the 5

motivation theories?

Answer 2

Taylors scientific management 
Elton Mayo's theory 
Maslow's Hierarchy of Humans need 
Herzberg's two factor theory 
McClelland and motivational needs theory
Vroom- and expectancy theory

Question 3

What did Scientific management believe?

Answer 3

Money was the man aim of workers
He invented piece work (paid per piece)
Emphasised extreme division of labour, piecework pay and tight management control

Question 4

What did Elton Mayo’s theory think?

Answer 4

Emphasis on communication between managers and work.
Greater manager involvement (people want attention)
Working in groups or teams

Question 5

What did Maslow’s Hierarchy of Human needs believe?

Answer 5

Human needs were like a triangle. Workers remain unhappy because they have the bottom of the pyramid filled.

Question 6

What was the order of Maslows pyramid from top to bottom?

Answer 6

Self Actualisation 
Esteem 
Social 
Safety 
Physiological/ basic

Question 7

What did Herzberg’s two factor theory believe?

Answer 7

Believed there were two types of motivation They were called Motivators and Hygiene or maintenance factors
Motivators= concern job pay etc..
Hygiene factors= Does not concern the job but surround it