Motivation Flashcards

1
Q

What is motivation?

A

Exerting a particular effort level (intensity) for a certain amount of time (persistence), toward a particular goal (direction)

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2
Q

Extrinsic Motivation

A

Desire to put forth work effort due to some contingency that depends on task performance.

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3
Q

Intrinsic Motivation

A

Desire to put forth work effort due to the sense that task performance serves as its own reward.

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4
Q

What represent’s an employee’s total motivation level?

A

Extrinsic + Intrinsic Motivation

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5
Q

What are some examples of extrinsic outcomes?

A

Salary, bonuses, promotions, praise, disciplinary actions, demotions

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6
Q

What are some examples of intrinsic outcomes?

A

Accomplishment, employment, skill development, knowledge, lack of boredom

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7
Q

What are Maslow’s hierarchy of needs?

A

1) Physiological Needs
2) Safety Needs
3) Social Needs (acceptance)
4) Esteem Needs (need to achieve and be recognized)
5) Self-actualization needs (to perform at max level of creativity)

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8
Q

What are McClelland’s three learned needs?

A

1) Need for achievement
2) Need for affiliation
3) Need for power

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9
Q

What 3 components are part of Herzberg’s Motivation-Hygiene Theory?

A

1) Motivators
2) Hygiene Factors
3) Job Enrichment

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10
Q

What are motivators (Herzberg)?

A

Intrinsic factors in the job that lead to satisfaction, such as achievement and the work itself.

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11
Q

What are hygiene factors (Herzberg)?

A

Extrinsic factors surrounding the job that lead to dissatisfaction, such as company policies and pay.

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12
Q

What is job enrichment (Herzberg)?

A

Designing or redesigning jobs by incorporating motivational factors into them.

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