motivating and rewarding employees Flashcards
1
Q
what is motivation?
A
The process by which a persons efforts are energised, directed and sustained towards attaining a goal.
- energy
- direction
- persistence
2
Q
Maslows hierarchy of needs
A
top=1 bottom=5 1. self actualisation 2. esteem 3. social 4. safety 5. physiological
3
Q
McClellands three needs theory
A
- need for achievement
- need for power
- need for affiliation
4
Q
McGregor’s theory X
A
- little ambition
- dislike work
- avoid responsibility
- must be closely controlled
5
Q
McGregor’s theory Y
A
- enjoy work
- seek and accept responsibility
- exercise self- direction
6
Q
Herzberg’s two factor theory
A
- motivators - extremely satisfied.
2. hygiene factors - extremely dissatisfied
7
Q
influences on job performance
A
- feedback
- goal commitment
- adequate self- efficacy
- national culture
8
Q
job design and motivaiton
A
internal rewards are obtained when an employee learns that he or she personally has performed well on a task he or she cares about
9
Q
expectancy theory
A
- individual effort
- individual performance
- organisational rewards
- individual goals
10
Q
managing for sustainability
A
- hire employees passionate about sustainability
- create sustainability forums
- offer sustainability rewards
