managing change and innovation Flashcards
what is creativity?
the ability to produce novel and useful ideas
What is innovation?
the process of taking a creative idea and turning it into a useful product, service or method of operation.
what is the innovation process?
- perception
- incubation
- inspiration
- innovation
crowdfunding as an innovation technique
- general public donates through the internet
- ideas are shared
- valuable feedback is provided
- a specific $$ goal and time from is set.
stimulating innovation variables
- human resource variables
- cultural variables
- structural variables
structural variables and innovation
- organic structures
- abundant resources
- high inter-unit communication
- minimal time pressure
- work and non-work support
culture innovation
- acceptance of ambiguity
- tolerance of the impractical
- low external controls
- tolerance of risks
- tolerance of conflict
- focus on ends
- open-system focus
- positive feedback
what is organisational change
organisational change can be classified by these three categories:
- structure (authority relationships, coordinating mechanisms, job redesign and spans of control)
- technology (work processes, work methods, equipment)
- people (attitudes, expectations, perceptions and behaviour)
external factors
- market place
- government laws and regulations
- technology
- labour markets
- economic changes
internal factors
- strategy
- composition of workforce
- employee attitudes
what are catalysts
people who act as catalysts are called change agents
what are the two different approaches to change?
- calm water approach
- white rapids approach
white water rapids approach
leading a company in change, in an industry in change
what is organisation development?
efforts that assist organisational members with a planned change by focusing on their attitudes and values.
organisation development efforts
- survey feedback
- process consultation
- team-building
- intergroup development
