MOOC 5: Crafting an Innovation Strategy in an Ever-Changing World Flashcards
1
Q
What is the red queen effect?
A
Companies have to constantly move and innovate to maintain their competitive position
2
Q
What are three sets of customer needs
A
- Basic needs
- Performance needs
- Excitement needs
3
Q
What are two lessons from the disruptive innovation theory?
A
- Innovation strategy should not only focus on core business
- Needs of current customers should not be overshot