Module4B: Using Email Flashcards
What consists in Email messages:
Header and Body
What is the Header?
it contains identifying information
What is the Body?
It contains the main message
What type of info do headers contain?
- From: Identifies the sender’s email address and sometimes the sender’s name
- Date: Identifies the date the message was sent
- To: Identifies to whom the message was sent (the recipient)
- Subject: Summarizes the contents of the message and sometimes the file attachments
- CC: CC (carbon copy) identifies other recipients in addition to the main recipient specified in the To field. The names of the other message recipients are visible to all recipients.
- BCC: BCC (blind carbon copy) identifies other recipients in addition to the main recipient specified in the To field. The names of the other message recipients are not visible to each recipient.
What is a Signature?
it applies a signature to a message which can include a name, website address, an image and even a phrase or quotation
What is an attachment?
its when you can attach and send a file from your computer
is there a restrictions on email attachments?
Yes, it’s better to share large files such as files over 10MB in size
What does the Inbox do?
it holds all the email messages you receive
What does the Sent Box do?
usually stores your sent messages
What does the Outbox do?
if a message is created but sent it will go here
What does Draft do?
Draft’s are message partially typed but not ready to go
Where do Deleted Messages go?
in the trash or deleted items
What must you do with your deleted messages?
Delete them periodically especially large messages with large attachments
Whats a Quota?
it’s a limit on how much space you are allowed to use on their server
What are some of the Netiquette Email guidelines
- Provide a subject line that is meaningful and to the point.
- Keep your messages short and concise.
- If you are responding to a message, include a summary of the message to which you are responding.
- The greater-than symbol (>) or indentation designates text as part of the original message.
- Use the appropriate uppercase and lowercase characters. All uppercase is commonly considered SHOUTING in email messages and can be difficult to read.
- Place asterisks around a *word* you want to emphasize since special formatting, such as italics, may be lost at the receiving end.
- Be careful about responding in anger or haste, using ambiguous language, and sending out unnecessary copies of your message.
- Proofread and check your spelling and grammar before sending your message.
