Module1D: Help with Google Chrome Flashcards
1
Q
what can the help center help you do?
A
- downloading and installing Chrome
- using Chrome
- updating Chrome
- removing ads and malware
- clearing browser data
- fixing crashes and problems
2
Q
Define Categories
A
it contains a number of articles which cover majority of common issues users have with Chrome
3
Q
Define Search
A
similar to a web search but it is limited to the Help Center
4
Q
Define Forum
A
it’s a massive database of existing questions and answers, as well as a place to ask your own questions directly.
5
Q
Where can you easily find a direct link to the Google Chrome Help Center?
A
In Settings
6
Q
In which order should you try the following help options?
A
- Help categories
- Search the Help Center
- Help Forum
7
Q
When using the Help Forum, what should you do first?
A
Search the Forum for solutions
