MODULE 9 - EMOTIONS/ EMOTIONAL INTELLIGENCE Flashcards
Is a conscious mental reaction that we experience as a human,bodyis accompanied by physiological and behavioral changes in the body
Emotions
Who stated that they concurred that emotions are a process rather than just feelings as we may believe?
Theorist
What are the three dictionary definitions of emotion?
- You perceive and react to something (external events) > cognitive
- Something is experienced in the body (physiological) > physical
- And you have an outward expression in the form of facial or body language > behavior
It is awareness of one’s emotions and the ability to understand the emotions of others.
Emotional quotient
According to those two individuals, having a high emotional intelligence (EQ) has a positive impact on mental health because it indicates that you are conscious of your feelings and receptive to new experiences. They define emotions as structured reactions that include physiological, cognitive, experiential, and motivational factors that can come from both internal and external sources.
Salovey and Mayer
He popularized and expanded the theory developed by Salovey and Mayer in their books named “Emotional Intelligence.” He acknowledged that meaningful relationships have a positive impact on an individual’s development and included the role of social skills in the process of building meaningful relationships.
Daniel Goleman’s theory
According to Daniel Golemaand there are?
The five domains of emotional intelligence
It refers to the ability to recognize and understand emotions, including your own and others’. This awareness helps inform your actions and decisions.
Self awareness
This aspect of emotional intelligence focuses on appropriately expressing and managing emotions. It includes flexibility, coping with change, conflict management, diffusing tense situations, and understanding how one’s actions impact others while taking responsibility.
Self-regulation or self-management
It refers to effectively interacting with others by understanding and applying emotions in daily communication. Key social skills include active listening, verbal communication, leadership, and building rapport.
Social skills
Understanding how others feel is a key component of emotional intelligence, enabling individuals to respond appropriately by recognizing these emotions.
Empathy
An individual is motivated by personal needs and goals rather than by external rewards like recognition.
Motivation
What are four effective ways to manage emotions?
- Keep your emotions in check.
- Take a moment to consider your feelings, especially distressing ones.
- Handle your anger well. Rather than redirecting action to others, do something to yourself to relieve the tension.
- Keeping a positive attitude
People who have _______________ can consider the perspectives, experiences, and emotions of other people and use this information to explain why people behave the way that they do.
Strong emotional intelligence
