Module 6: Executing the Project 🏃🏼‍♀️‍➡️ Flashcards

1
Q

work performance data

A

This data includes raw observations and measurements from project activities (work completed/ being completed), like:

  • Percentage of work completed
  • Quality and technical performance measures
  • Start and finish dates of tasks
  • Number of change requests and defects
  • Actual costs and project durations

This data is typically stored in your project management software and project documents.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Work performance reports

A

take this information and present it in a clear format, like status reports, memos, or dashboards. These reports are used to make informed decisions, identify issues, and keep stakeholders informed.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

work performance information

A

considers the bigger picture and relationships between different project areas. Examples include:

  • Status of deliverables(Are they on track?)
  • Implementation status of change requests(How are approved changes progressing?)
  • Forecasts to complete the project(Will we meet the deadline?)
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

change request

A

formal proposal to modify the project, such as taking corrective actions, preventive actions, or fixing defects. This ensures changes are well-considered and approved by stakeholders.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Osmotic Communication

A

Informal knowledge sharing that happens through everyday interactions-I remember this term by thinking of osmosis. Osmosis is absorption-when you are having others speak or working alongside someone you are going to absorb that knowledge

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Explicit Knowledge

A

Documented information that can be easily shared and transferred-this is fact based knowledge that’s documented-so your lesson learned, processes and procedures things like that

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Tacit Knowledge

A

Experience-based knowledge that’s harder to capture and communicate. This is more of someone explaining something to you from their perspective and it can include things like emotions, their emotions, their experiences. their ability, things you can learn from shadowing or conversations .

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Technical Lessons Learned

A

these lessons focus on the technical aspects of the project, think about technical pieces from your industry. If you work in tech software design considerations, coding considerations, integration dependencies are all technical. If you work in construction, building codes, zoning, machinery considerations are all technical pieces that you may write lessons learned about

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Project Management Lessons Learned

A

Insights on how you managed the project itself (scheduling, communication, etc.).

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Organizational Lessons Learned

A

Broader learnings about your company’s approach to projects (approval processes, resource allocation).

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Manage Quality activities

A
  • Brainstorming to think about POTENTIAL ISSUES and leveraging data from Control Quality.
  • Developing preventive actions such as training, quality control procedures, or acquiring necessary equipment.
  • Creating test and evaluation plans to catch issues early.
  • FOLLOWING/ CARRYING OUT QUALITY MGMT PLAN NOT EVALUATING DELIVERABLES YET
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Control Quality activities

A
  • Discovering flaws in project deliverables
  • Gathering performance data andverifying deliverables.
  • Identifying any deviations from the plan.
  • Feeding this data back into Manage Quality for continuous improvement.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Manage quality

A

Translating the quality management plan (from planning) into executable tasks (like creating testing plans). We are NOT ACTUALLY DOING THE TESTING OR CHECKING of thePRODUCT/service/resultIN THIS PROCESS. We are checking and applying PROCESSES (like are we using the right methodology or following company processes). We are not evaluating project deliverables – we evaluate deliverables in control quality.Remember for the exam: If a project is beingaudited to ensure compliance with organizational policies…manage quality is being conducted.Because that is PROCESS related.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Control quality

A

the process thatrecords deliverable results and ensures the project outputs (actual project deliverables) are correct. We useQuality control to analyze and evaluate the project deliverables against the requirements.Control quality is assessing the physical product/services to ensure it meets the quality metrics defined. In control quality you will discover flaws in project deliverables. Basically comparing actual quality to planned quality to see if they “passed”. If not, you use tools and techniques to fix what went wrong. Essentially you’re then going back to manage quality after changes has been made.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Quality Checklist

A

Helps project teams and quality teams ensure consistency in tasks performed regularly during things like product assembly. It’s just a checklist of items that need to be completed, tested, or checked to ensure quality

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Design for X

A

The Design for X (DfX) guidelines are guidelines used to design products that are safe, reliable, and easy to use (they are not specifically designed to ensure consistency in tasks though, that is what a checklist does).

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Pareto Principle/ chart

A

also known as the 80/20 rule, states that 80% of a project’s results come from 20% of the work, and that 80% of consequences come from 20% of causes. This basically means that a small percentage of causes can have a large effect on the project outcomes. Think about a project you did really well, but then maybe somewhere along the way one day you missed a crucial step. Even though 80% of the time you did everything perfectly, the ONE delay had a HUGE impact on the results.. thats the 80/20 rule/ Pareto principle.

The PARETO CHART is a tool that shows which elements are impacting the key metrics. It highlights which issues are the most critical and should be addressed first

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Quality Reports

A

Documents summarizing project quality activities and findings.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Test and Evaluation Documents

A

Documents outlining testing procedures and results.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Project Management Plan Updates

A

Updates to project documents based on quality findings.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

statistical control

A

Run Chart, Pareto Chart, and Control Chart.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Control chart

A

used to determine whether or not a process is stable or has predictable performance.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Definition of Done (DoD)

A

shared understanding of what it means for work to be finished and ensures that the Increment is meeting the quality requirements for the product.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Definition of Ready (DoR)

A

checklist of what needs to be done to a product backlog item before the team can start implementing it in the next sprint. It defines the quality criteria for the creation of any User Story, Business Epic, Product (Release) to ensure that any backlog item being considered for work is actually ready to be worked on and to be moved into the next sprint. The DoR is the little cousin of the DoD.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Acquire Resources
focuses on securing the people and potentially equipment needed to complete your project work. Ensures your project has the right people and equipment at the right time, contributing to a successful project completion.
26
Resource Requirements Documentation
outline the types of team members required (e.g., software developers, marketing specialists).
27
Resource Management Plan
his plan details how to source these team members, such as from internal resource pools or through contracting
28
Schedule and Cost Baselines from planning
These baselines provide insights into when different team members are needed (schedule) and the budget allocated for their acquisition (including salaries or contractor fees).
29
Availability Confirmation
Verify if the required resources are available when needed.
30
Resource Optimization
Negotiate for the best possible resources to optimize project outcomes. Risk Management: Plan for potential resource unavailability and develop mitigation strategies.
31
Dedicated Teams
Team members report directly to the project manager. Most common in projectized, predictive environments (but can sometimes be found in matrix orgs). Least likely to exist in functional orgs.
32
Part-Time Teams
Found in functional and Matrix orgs- team members work ½ time on project and ½ time on their other day-to-day work
33
Virtual Teams
Virtual teams are teams that are working remotely and can be across different geographic locations. An advantage of virtual teams are that the PM can negotiate for whatever resources they want regardless of physical location.
34
Pre-assigned team member
 If resources are assigned before project begins, they will be listed on project charter.
35
Stable & Committed
Projects are assigned to the team, not vice versa. You are not pulling and releasing resources in between, this allows for a high performing team to be developed!
36
Small & Collaborative:
Typically 8-15 people, smaller than plan-driven teams, promoting close collaboration.
37
Cross-Functional
Possess all necessary skills: product owner, developers, testers, and a PM, agile coach, or scrum master.
38
JIT (Just in time) lean principles
Inventory management method in which goods are received from suppliers only as they are needed. The main objective of this method is to reduce inventory holding costs and increase inventory turnover.
39
Halo Effect
involves making assumptions about someone based on a single quality, such as assuming a great coder will be a great manager. It can lead to promoting or selecting individuals for roles they may not excel in, as everyone has different strengths.
40
Key Performance Indicators (KPIs)
Measure project performance and team progress. Examples: - Rate of progress - Remaining work - Likely completion date - Likely costs remaining - Connection to Team Performance: Assess team effectiveness and make adjustments to the project plan.
41
I-shaped individuals
have a deep expertise in one area
42
T-shaped individuals
have expertise in one area with broader knowledge in other areas
43
Performance Management
Evaluate individual and team performance regularly. Provide feedback and support to keep the team on track.
44
Conflict Resolution
Address conflicts proactively to maintain a collaborative environment. Utilize interpersonal skills and emotional intelligence to facilitate resolution.
45
Leadership and Influence
Lead the team effectively, guiding them towards project success. Use influencing skills to motivate and align team members.
46
Work Performance Reports
Identify areas needing attention or adjustment by comparing project progress against the plan.
47
Issue Tracking
Use issue logs to document and track project problems and resolutions.
48
Burn Chart
A graphical representation of the work remaining in a time-box or the work completed toward the release of a product or project deliverable
49
burn-up chart
hows how much work has been completed and the total scope of the project.
50
burn-down chart
shows the amount of work remaining on a project (the remaining effort)
51
burndown rate
key agile metric used to track the progress of work in a sprint or iteration. It shows how much work is remaining in the sprint backlog, helping the project manager monitor whether the team is on track to complete the planned work by the end of the sprint. If the burndown rate is steep and approaching zero, it indicates that the team is making good progress and is likely to meet the sprint goals.
52
Managing Communication (Sending Information)
This involves actively sending out information to keep everyone informed. Work performance reports are a good example; they summarize progress and achievements for stakeholders and the team.
53
Monitoring Communication (Ensuring Understanding)
Just as important as sending information is making sure it's received and understood. This is like listening to see if your message got through. The project manager uses data like feedback, missed deadlines, or confused looks to understand if communication is working.
54
Communications Management Plan
This plan outlines who receives what information, when, and how, using data from various project sources (documents, reports, risk reviews, etc.). We created this in planning.
55
iteration review
review the outcome of the closing iteration by showing working stories (demo the features/whatever was built) to the product owner (PO) and other stakeholders to get their feedback on progress toward the product goal
56
Bidder Conference
For large or complex projects, some organizations (like governments) might hold bidder conferences (also known as contractor conferences or pre-bid conferences). These conferences allow potential vendors to learn more about the project requirements directly from the project team. This helps everyone get on the same page before submitting proposals.
57
Conduct Procurements
This process is all about selecting the best vendor to work with. - We review their proposals and quotes to see who offers the best fit for our needs. - We choose the most qualified vendor. - We finalize a legal agreement (contract) with them.
58
Manage Stakeholder Engagement (Executing)
- Put the stakeholder engagement plan into action (meetings, demos, etc.). - Consult the communication plan for consistent messaging. - Review other project documents (stakeholder register, issue log) for insights.
59
Monitor Stakeholder Engagement (Monitoring and controlling)
Check if stakeholders are engaged as planned. Identify if chosen strategies are working. Understand stakeholder perception of project progress. Use surveys, feedback sessions, or meeting observations to collect data.
60
Retrospective meeting
The lessons learned meeting in Agile held at the end of an iteration (aka sprint) is the retrospective meeting.
61
Iteration Planning meeting
here items that need to be picked up for the current sprint will be discussed so this is incorrect.
62
sprint