Module 5: More Project Planning 📈 Flashcards
Plan Quality Management
In this process we are going to identify the quality standards for the project so we can actually produce an acceptable quality product, service, or result from our project. The main output of this process is our QUALITY MANAGEMENT PLAN
Cost of quality (coq)
the cost of quality refers to what is the cost of having a quality product or service
Cost of Conformance
refers to the expenses incurred to ensure that the project’s deliverables meet the specified quality standards and requirements.
Cost of Nonconformance (CoNC)
is the cost you’ll have to spend to fix your issue after
“quality”
In project management, “quality” refers to the degree to which a project’s deliverables meet the specified requirements and satisfy the needs of stakeholders. No more, no less than this. This is really KEY to remember and absorb.
requirements traceability matrix
maps requirements to the test cases to ensure that all requirements are tested. These items help to ensure that the testing is conducted in a structured and organized manner and that all requirements are tested.
test plan
outlines the testing approach, scope, objectives, and schedule
Team members
People working on the project, subject matter experts, and other team members who are going to have the skills to complete the work.
Team Charter (also called Social Agreement)
establishes the values, agreements, and operating guidelines of a team and also lays out clear expectations and behaviors. The team should develop the charter together. For a continuous understanding of the team ground rules as well as for the orientation and integration of new team members, the team charter can be reviewed and updated periodically.
Physical resources
things you use to get work done. They include materials like wood or metal, machines and tools, spaces where work happens (like offices or factories), land, energy sources like electricity, water, finished products ready to be sold, and even things like roads and communication networks.
resource profiling
Resource profiling involves analyzing and categorizing resources based on their skills, expertise, availability, and other relevant attributes to effectively allocate them to project tasks. Project managers should apply project complexity, organization size, and project duration to the resource profiles to ensure the needs of the project are met.
Estimate Activity Resources
process is where we estimate the resources (team and physical) needed for our project; THIS PROCESS IS PERFORMED THROUGHOUT THE PROJECT AS NEEDED AND IS NOT JUST DONE AT THE START OF THE PROJECT.
Resource requirements
This is a document that describes the number of resources for each scheduled activity, and the knowledge, skills, and experience of each. The work effort might be described as total hours, or as skills set per time period.
Basis of estimates
This is a document/ chart/ outline of what was used to create the estimates pertaining to the resources on the project and how the estimates were created. For example, what methods were used to develop the estimate, what assumptions and constraints were made, and the range of the estimates? Basically the reasons for how you got those estimates!
Resource breakdown structure
This is known as the RBS and is a similar graphical diagram to the WBS, but looks at resource and allocation of labor, material, equipment, skill level, required certifications and grade level of suppliers. We discussed this in the previous lesson (plan resource management) because it is a hierarchical chart that can be started in that processes or used later on to revise resource management plans.
The RBS should be revisited throughout the project to adjust for any changes in resource needs.
Plan Communications Management
In this process, we are developing a Communication Management Plan, a component of the project management plan, to identify existing communication systems, plan what information will be communicated to whom and how frequently, and tailor communications based on stakeholders’ needs, ensuring a documented approach to guide the team to provide timely and clear information,fostering transparency, informed decision-making, and successful project outcomes.
Interactive
This method is effective for immediately conveying sensitive and important information in a way that can be bestunderstood and acted upon immediately.
- phone call
- face to face
- meeting
- video conferencing
- live chat.
Push
This method involves sending information without expecting an immediate response.
It can be through emails, newsletters, mail, blogs, press releases, reports, voicemail, fax, a letter, or similar.
Pull
This method is for large complex chunks of information or for getting a message to large audiences.; posting information on websites, wikis, knowledge repositories, eLearning platforms, lessons learned databases, web portals and bulletin boards.
communication model
refers to the framework or process used to ensure effective communication between the sender and receiver of a message. It helps to ensure that the message is not only received but also understood by the intended audience. One common communication model is the basic sender-receiver model, which focuses on the transmission of a message from the sender to the receiver. Another communication model is the interactive communication model, which emphasizes two-way communication, feedback, and understanding between both parties.
Stakeholder Communication Channel Calculation
is the number of potential communication channels in a project. The number of communication channels increases as the number of stakeholders grows.
Formula to calculate the number of communication channels:n (n - 1) /2.
- A project with10stakeholders is10 (10- 1) /2 = 45.
- A project with4stakeholders is4 (4- 1) 12 = 6.
Plan Risk Management
In this process we are planning how we will conduct risk management activities and plan to handle risk throughout our project!
Risk
is the probability that an event may affect one or more project objectives. It’s not something certain to happen, it’s a potential future occurrence that can impact our project in various ways. And risk isn’t always necessarily bad - we can sometimes exploit risks for the good of the project.
Stakeholder Risk Threshold/Appetite
defines the total amount of risk exposure your project can accept. It sets the boundary for the risks you are willing to take on as a project manager before they become unacceptable to your stakeholders. A risk threshold is quantified based on the risk appetite of your organization and project sponsor.
