Module 6 Flashcards
Question 1
1 / 1 pts
Regarding discrepancies between you and your client, which of the following is NOT true?
Never hide differences you may have with your client.
If you sense differences, support the client by listening.
Note your own or the client’s discomfort with possible differences.
If you listen carefully, most discrepancies with your client will disappear.
Never hide differences you may have with your client.
In the five-stage counseling model, Stage 4, restory, does NOT include ____.
generate alternatives
confront client incongruities and conflict
identifying the interviewer role
help clients create new stories, thinking, and behavior
identifying the interviewer role
“Financially, things were tight last time. How will it be this time?” ____ is the primary focus of this paraphrase and open question.
The client
The main theme or problem
Mutuality
Focus on cultural / environmental / contextual issues
Focus on cultural / environmental / contextual issues
What is the focus of the following interviewer’s statement? “What help have you found in your community church?”
Focus on the client
Focus on the main theme or problem
Focus on mutuality
Focus on cultural/environmental/contextual issues
Focus on cultural/environmental/contextual issues
Which of the following is a reason to focus client conversation?
The client gives you three full minutes of problematic stories.
The client insists that you start solving issues immediately.
You and the client are overwhelmed by the number of client issues.
All of the above.
all of the above
“So far we’ve heard that you really aren’t comfortable in class and that you have difficulty in speaking up. Could we shift emphasis for awhile and would you tell me about one of your success stories in the Cambodian community?” This is most likely what stage of the interview?
Empathic relationship/Initiating the session
Story and strengths/Gathering data
Goals/Mutual goal setting
Restory/Working
Story and strengths/Gathering data
"How are your friends helpful to you?" By using this question, how is the interviewer trying to focus the client? Client focus Theme or issue focus Significant others Cultural context/environmental
Significant others
According to the authors, direct confrontation may be inappropriate for: European-American clients. African-American clients. European-Canadian clients. Native American clients.
Native American clients.
"What's occurring between you and your mother and father right now?" Where is the focus of this open question? Focus on the client Focus on the main theme or problem Focus on others Focus on family
focus on family
What is the focus of the following counselor’s statement? “Women often take all the responsibility and have to stand alone and work it out.”
Focus on the client
Focus on the main theme or problem
Focus on mutuality
Focus on cultural/environmental/contextual issues
Focus on cultural/environmental/contextual issues
“Robert, I’d like to know some things that have gone well for you at work.” Identify the stage from the five-stage dimensions of the interview where an interviewer would most likely use this statement.
Stage 1: Empathic relationship/Initiate the Session
Stage 2: Story and Strengths/Gather Data
Stage 3: Goals/Mutual goal setting
Stage 4: Restory/Working
Stage 5: Action/Terminating
Stage 2: Story and Strengths/Gather Data
What was the core emphasis of the second interview with Nelida?
Nelida as an individual.
Nelida’s individual responsibilities.
Nelida’s individual achievements.
Nelida as a being-in-relation
Nelida as a being-in-relation
During the ____ stage of the interview clients may feel at ease and know what to expect.
Empathic relationship Story and strengths Goals Restory Action
Empathic relationship
As a result of effective and empathic confrontation, a counselor or interviewer can anticipate that the client will ________.
resolve his or her issues
move to a more productive topic
come up with new ideas, thoughts, and feelings
become angry
come up with new ideas, thoughts, and feelings
Which of the following statements is TRUE of the microskills?
The microskills offer interviewers some predictability during a client session.
The interviewer can always depend on the expected consequences detailed in the overview.
The microskills must be used in the specific order as described to increase effectiveness.
All of these
The microskills offer interviewers some predictability during a client session.
When using the BLS, you can anticipate clients to:
Discuss their stories, issues, or concerns, including the key facts, thoughts, feelings, and behaviors.
What are the 5 microskills and the two supplemental skills associated with the BLS?
- open and closed questions, 2. encouraging, 3. paraphrasing, 4. reflecting feelings, 5. summarizing; attending and observational skills
What is the central purpose of Questioning?
Open questions followed by closed questions to bring out the story and for diagnosis
What is the central purpose of Encouraging?
It is used throughout the session to help evoke details
What is the central purpose of Paraphrasing?
It catches the essence of what the client is saying
What is the central purpose of Reflecting Feelings?
It examines the complexity of emotions
What is the central purpose of Summarizing?
It brings order and makes sense of client conversations
