Module 4: interproffesional practice

Question 1

what is interproffesional practice

Answer 1

“when multiple health workers from different professional backgrounds provide comprehensive services by working with patients, their families, caregivers and communities to deliver the highest quality of care across settings” (as cited in CNA, 2016).

Question 2

Disruptive behaviours

Answer 2

• disruptive behaviour
• overt disruptive behaviour
• covert disruptive behaviour

Question 3

disruptive behaviour

Answer 3

situations that lack civility or lack of respect occurs within a professional relationship as frequently as weekly and is repeated over time

Question 4

overt disruptive behaviour

Answer 4

might include rudeness, put downs, angry outbursts or criticizing team members in front of others

Question 5

covert disruptive behaviour

Answer 5

might include passive aggressively withholding need to know information, with holding help, eye rolling or refusing to perform an assigned task

Question 6

sources of conflict for the nurse

Answer 6

• nurse -client
• nurse - nurse (lateral)
• Nurse-organizational
• nurse- authority figures

Question 7

steps to conflict resolution

Answer 7

• identify sources of conflict
• set goals:
• avoid barriers to resolution
• make a commitment to open dialogue

Question 8

delegation

Answer 8

defined as the transfer of responsibility for the performance of an activity for one individual to another while retaining accountability for the outcome

-nurse is only transferring the responsibility for the performance of the activity NOT the professional accountability for the overall care

Question 9

strategies to remove barriers to communication with other professionals

Answer 9

• model behavior that conveys respect
• mentor new nurses
• clarify communications
• use conflict resolution strategies
• criticize constructively
• document and report disruptive behaviors

Question 10

communication technique SBAR

Answer 10

S - situation
B-background
A- assessment
R- recommendation

Question 11

what is othering? (jackson 2001)

Answer 11

process that identifies those that are thought to be different from oneself or the mainstream and it can reinforce and reproduce positions of domination and subordination
-othering explored in perspective of race and ethnicity
-underlying
-