Module 3: Employability: Enhancing Career Potentials Flashcards

1
Q

Define Employability

A

Employability is the capacity to move self-sufficiently within the labour market to realise potential through sustainable employment. For the individual, employability depends on the knowledge, skills and attitudes they possess, the way they use these assets and present them to employers and the context (personal circumstances and labour market environment within which they seek work.

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2
Q

This is the capacity to move self-sufficiently within the labour market to realise potential through sustainable employment.

A

Employability

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3
Q

Define Employability for the individual

A

For the individual, employability depends on the knowledge, skills and attitudes they possess, the way they use these assets and present them to employers and the context (personal circumstances and labour market environment within which they seek work.

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4
Q

Define career

A

It is a profession that you choose, usually for life. It is something that you work towards developing. In a sense, it is also considered as one’s calling.

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5
Q

It is a profession that you choose, usually for life. It is something that you work towards developing. In a sense, it is also considered as one’s calling.

A

Career

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6
Q

Provide a list of career opportunities in the Tourism Industry

A

Career Opportunities in the Tourism Industry
- Travel Agent
- Hotel Management
- Restaurant Manager
- Tour Guide
- Tour Operator
- Flight Attendant
- Public Relations Officer
- Department of Tourism Officer

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7
Q

Define Potential

A

In a context, it is the possibility of becoming or attaining

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8
Q

Provide an example of Potential

A

Example: Potential to improve by training, practicing, attending webinars/seminars, and even working.

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9
Q

How many Industrial Revolution?

A

4

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10
Q

Provide a list of Important Developments from the First Industrial Revolution

A

Important Developments:
1. Steam Engine
2. Spinning Jenny
3. Cotton Gin
4. Coal
5. Canal, Roads, and railroads

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11
Q

Provide a list of Economic Effects from the First Industrial Revolution

A

Economic Effects:
1. Mass Production
2. Widen Trade routes
3. Change in Working Conditions

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12
Q

These Economic Effects are from?
1. Mass Production
2. Widen Trade routes
3. Change in Working Conditions

A

First Industrial Revolution

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13
Q

These Important Developments are from:
1. Steam Engine
2. Spinning Jenny
3. Cotton Gin
4. Coal
5. Canal, Roads, and railroads

A

First Industrial Revolution

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14
Q

Provide a list of Important Developments from the Second Industrial Revolution

A

Important Developments:
1. Street
2. Electricity
3. Transportation
4. Communication
5. Mass Protection

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15
Q

Provide a list of Economic Effects from the Second Industrial Revolution

A

Economic Effects:
1. City Growth
2. More Factories
3. Modern City Codes, Health Codes, and Urban Planning

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16
Q

These Economic Effects are from?
1. City Growth
2. More Factories
3. Modern City Codes, Health Codes, and Urban Planning

A

Second Industrial Revolution

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17
Q

These Important Developments are from:
1. Steel
2. Electricity
3. Transportation
4. Communication
5. Mass Protection

A

Second Industrial Revolution

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18
Q

Provide a list of Important Developments from the Third Industrial Revolution

A

Important Developments:
1. Information Technology
2. Internet & Digital Technology
3. Telecommunication
4. Nuclear Power
5. Space Exploration

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19
Q

These Important Developments are from:
1. Information Technology
2. Internet & Digital Technology
3. Telecommunication
4. Nuclear Power
5. Space Exploration

A

Third Industrial Revolution

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20
Q

Provide a list of Economic Effects from the Third Industrial Revolution

A

Economic Effects:
1. Job Creation
2. Renewable Energy
3. Increased Productivity

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21
Q

These Economic Effects are from:
1. Job Creation
2. Renewable Energy
3. Increased Productivity

A

Third Industrial Revolution

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22
Q

4th Industrial Revolution is known as?

A

“Industry 4.0”

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23
Q

This is known as “Industry 4.0”

A

4th Industrial Revolution

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24
Q

This is the next phase in the digitization of the manufacturing sector, usually driven by newer trends in technology such as the rising use of cloud technology, increased human-machine interaction, and an improvement in robotics and Artificial intelligence

A

4th Industrial Revolution

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25
Q

Define 4th Industrial Revolution

A

4th Industrial Revolution also known as “Industry 4.0”, it is the next phase in the digitization of the manufacturing sector, usually driven by newer trends in technology such as the rising use of cloud technology, increased human-machine interaction, and an improvement in robotics and Artificial intelligence

26
Q

Provide a list of examples of a new technologies created from 4th Industrial Revolution

A

Examples of new technologies:
1. Cloud technology, blockchains, the internet
2. Advanced Analytics, Artificial intelligence
3. Virtual Reality, Augmented Reality
4. 3-D Printing, Renewable energy

27
Q

These examples of new technologies are from?
1. Cloud technology, blockchains, the internet
2. Advanced Analytics, Artificial intelligence
3. Virtual Reality, Augmented Reality
4. 3-D Printing, Renewable energy

A

4th Industrial Revolution

28
Q

What are the skills needed for the 4th Industrial Revolution?

A

Skills needed for the 4th Industrial Revolution includes:
- Technological Literacy
- Adaptability and Flexibility
- Creativity
- Collaboration and Teamwork

29
Q

Provide a list of skills that are needed or preferred in the Tourism Industry

A
  • Technological Literacy
  • People Skills
  • Organizational Skills
  • Cultural Awareness & Sensitivity
30
Q

Define Labor Market

A

The Labor Market is the relationship between the Employer and Employee. It acts like Supply and Demand.

An example would be that there are a lot of Job Seekers [Supply] but little to no job vacancies [Demand]

31
Q

This is the relationship between the Employer and Employee. It acts like Supply and Demand.

A

Labor Market

32
Q

Define Work Readiness

A

These are the skills, qualities, and experiences that prepares you in navigating the workplace.

33
Q

These are the skills, qualities, and experiences that prepares you in navigating the workplace.

A

Work Readiness

34
Q

Define Manners

A
  • Set of accepted rules/behaviors towards other people.
  • Boils down to being polite, considerate, and kind towards others. In short: Golden Rule
35
Q

Set of accepted rules/behaviors towards other people.

36
Q

Boils down to being polite, considerate, and kind towards others. In short: Golden Rule

37
Q

Define Golden Rule

A

A basic principle that should always be followed to ensure success in general or in a particular activity.

38
Q

A basic principle that should always be followed to ensure success in general or in a particular activity.

A

Golden Rule

39
Q

Define Etiquette

A

Code of Conduct that ensures a healthy and productive work environment

40
Q

Code of Conduct that ensures a healthy and productive work environment

41
Q

Provide a list of the importance of learning etiquette for Employers

A
  1. Fosters respect and dignity amongst the people within the organization
  2. Displays a positive image of the company and establishes trust among employees and customers
  3. Improves professional skills
  4. Promotes cross-cultural awareness
  5. Motivates adherence of employees to the organization’s code of conduct
42
Q

What are the examples of a basic etiquette?

A
  1. Posture
  2. Verbal Manners
  3. Word Choice
  4. Telephone
  5. Social Media
  6. Meeting
43
Q

This reflects confidence level and attitude

44
Q

Provide a definition of Posture

A

This reflects confidence level and attitude
- Slouching or dragging - Negative attitude
- Poor posture reflects boredom and unproductiveness
- Good posture provides the ability to work efficiently and smoothly

45
Q

Slouching or dragging reflects ________

A

Slouching or dragging - Negative attitude

46
Q

Poor posture reflects _____________

A

boredom and unproductiveness

47
Q

Good posture provides ___________

A

Good posture provides the ability to work efficiently and smoothly

48
Q

How to maintain posture while sitting

A

Do:
- Neutral pelvic position

Don’ts:
- Excessive low back arch
- Hundred “C” Curve

49
Q

Provide a definition of Verbal Manner

A

Use of polite language, proper usage of words including correct grammar and level of professionalism.
- Listen, do not interrupt when someone is speaking
- Admit one’s fault and apologize
- Correct someone else’s words tactfully

50
Q

Use of polite language, proper usage of words including correct grammar and level of professionalism.

A

Verbal Manner

51
Q

Provide a list of examples that shows Verbal Manner

A
  • Listen, do not interrupt when someone is speaking
  • Admit one’s fault and apologize
  • Correct someone else’s words tactfully
52
Q

Provide a definition of Word Choice

A

Use of appropriate grammar and polite language professional setting

53
Q

Provide an example that shows Telephone etiquette

A
  1. Answer the phone right away
  2. Introduce yourself
  3. Speak clearly
  4. Give a cheerful voice
  5. If the call is for someone else, say “May I know who is calling?”
  6. Say the appropriate language like “thank you”, “please”
  7. Hang up the phone properly after the conversation
54
Q

Use of appropriate grammar and polite language professional setting

A

Word Choice

55
Q

Provide an example that shows Social Media etiquette

A
  1. Be familiar with social media policy at work
  2. Separate professional and personal social media account
  3. Do not post malicious gossip or fake news
  4. Value the privacy of other people and give credits to sources
  5. Do not use social media to cause harm to your colleagues or company
  6. Think before you post
56
Q

Provide an example that shows meetng etiquette

A
  1. Be on time
  2. Follow the dress code
  3. Be aware of the agenda of the meeting
  4. Phone must be on silent mode
  5. Bring necessary items [pen, notebook, and laptop]
  6. Listen attentively and wait for your turn to speak
  7. Speak politely
  8. Avoid chewing gum or yawning during a meeting
57
Q

Provide a list of the importance of learning etiquette for Employees

A
  1. It builds self-esteem and confidences
  2. It develop skills
  3. It provides a way for career advancement
  4. It creates new learning opportunities
  5. It distinguishes and elevates someone from the rest
58
Q

Personal knowledge,
skills, attitudes, and 4th Industrial Revolution skills

A

Employability

59
Q

Define Upskilling/Reskilling based on the 4th Industrial Revolution

A

Intelligent Computers and Systems such as Artificial Intelligence (AI), is continually shaping the 4th Industrial Revolution. More and more business are more automating their business and are looking potential hires that are more familiar with newer technology.

60
Q

Intelligent Computers and Systems such as Artificial Intelligence (AI), is continually shaping the 4th Industrial Revolution. More and more business are more automating their business and are looking potential hires that are more familiar with newer technology.

A

Upskilling/Reskilling