Module 3 - Database Administration Flashcards

1
Q

What are the three ServiceNow data infrastructures?

A

Tables, Records, Fields

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2
Q

How can you access the System Dictionary?

A

System definition > Dictionary

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3
Q

What does the System Dictionary do?

A

Contains the definition of every table and field

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4
Q

Where are Numbers maintained?

A

System Definition > Number Maintenance

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5
Q

Sys_id are how long?

A

32 characters

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6
Q

How do you add columns to a table?

A

System Definition > Tables and columns

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7
Q

What are the three attributes of a field?

A

Field Label, Field Name, Value

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8
Q

Name the 4 ways tables can be related

A

One-to-Many, Many-to-many, Database View, and Extensions

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9
Q

Where do you set up a Database View?

A

System Definition > Database Views

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10
Q

What’s a base Table?

A

An extended table that is itself not extended IE Task

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11
Q

How do you set up alternate Labels for a Table?

A

System definition > Language File

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12
Q

What’s are tables called that are OOB?

A

Core Table

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13
Q

What’s a table that was created by an admin or developer?

A

Custom Table

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14
Q

What’s a schema map

A

A graphical representation of table relations

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15
Q

What two modules allow you to create tables?

A

Tables & Tables and Columns

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16
Q

What 2 things created by default when a new table is created?

A

Application Menu with the same name as the table

Module with the plural table names

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17
Q

How do you edit the title of an application menu?

A

Click the pencil (edit) icon or Update the Title field on the form

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18
Q

What is CRUD

A

Create, Read, Update, Delete

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19
Q

Name three Security layers to access data?

A

User Logon

Application/Module access

Database Access

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20
Q

What three modules are used to administer security?

A

System Properties>Security

System Security>Access Control (ACL)

System Security>High Security Settings

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21
Q

Besides CRUD there are 5 additional security operations

A

Execute

edit_ci_relations

save_as_template

Report_on

personalize_choices

22
Q

What role allows ACL access?

A

security_admin

23
Q

Each access control rule specified three things:

A

the Object (table)

permissions required (role, conditions, scripts)

Operation (CRUD)

24
Q

How do you access the Access Controls easily?

A

table_name.CONFIG

25
What's the table access order for an ACL?
Match table, match field
26
If you fail a Table ACL?
No access to table
27
If you fail a field ACL?
No access to field, still can access table
28
What happens if there is more than 1 rule for an ACL?
You must pass all to get access
29
What happens with ACL Rule Type: table.None?
No specific field so applies to the entire table
30
What happens with ACL Rule Type: table.field?
Rule applies to only one field
31
What happens with ACL Rule Type: table.*?
Rule applies to all fields without a specific field rule
32
Why use a wildcard in an ACL?
Reduces the number of rules needed
33
What is an Import set used for?
Import data and map it to tables
34
Import sets contain ...
information regarding an import Set data source
35
An Import Set Table is used for ...
staging records from an imported data source
36
Transform maps ...
A set of field maps defining the relationship between import set fields and target table
37
Automatic Mapping Utility will do what?
It matches exact names from the import set and destination table
38
What does the Mapping Assist Utility do?
Visually assists mapping the import set to table fields
39
Coalescing a field does what?
It's a unique key to determine if the record is inserted or updated
40
What happens if no Coalesce field(s) is selected
All data is imported
41
What does a Conditional Coalesce do?
It uses a script to determine unique records
42
What module is used to import data?
Load Data
43
What four steps import data?
Load the data, Create a transform map, Transform the data, clean up the import
44
What tool is used to determine a relationship between fields in an import set and an existing table
A transform map
45
What are the 3 key CMDB tables?
Configuration Item [cmdb] Configuration Item [cmdb_ci] holds ci data CI relationships [cmdb_rel_ci]
46
What helps you create CI Relationships?
The CI Relationship Editor
47
What does Service Mapping do?
discovers relationships and dependencies between discovered CI's and automatically populates this info in the CMDB
48
What does MID stand for?
Management, Instrumentation, and Discovery
49
What do these 3 dependency view icons look like: Triangle with ! wrench lego
Triangle = Incident wrench = Active Problem Lego = Affected CIs for a Task
50
What is CSDM?
Common Service Data Model, a CMDB Based framework
51
What is a series of tables containing assets and services for my company?
CMDB (Configuration Management DataBase
52
What ServiceNow service populates the CMDB?
Discovery