Module 3: Controlling Flashcards
A type of control device for assessing the progress of planned activities and the expenditure of resources allocated to their accomplishments is referred to as
(A) a strategic plan (B) an organizational chart (C) a tactical plan (D) a budget (E) a proposal
(D) a budget
Which of the following management activities is most typically described as a controlling function?
(A) Goal setting (B) Purchasing (C) Budgetary review (D) Staffing (E) Recruiting
(C) Budgetary review
A performance-appraisal method that utilizes evaluation information from supervisors, employees, and coworkers is known as
(A) paired-comparison feedback (B) programmed-feedback decision (C) behaviorally anchored rating scale (D) 360-degree feedback (E) graphic rating scale
(D) 360-degree feedback
Very tightly-coupled control requires close constant feedback and frequent management corrections. What perception can this produce among employees?
(A) confidence in management
(B) a sense of belonging and trust
(C) a sense of distrust and micromanagement
(D) that management is keeping secrets from employees
(E) that management is unaware of what is going on in the organization
(C) a sense of distrust and micromanagement
The break even point is defined as the level of production at which
(A) fixed costs are covered by revenue
(B) variable costs are covered by revenue
(C) total revenue is sufficient to cover total costs
(D) marginal revenue equals marginal cost
(E) the law of diminishing returns is activated
(C) total revenue is sufficient to cover total costs
The ratio of output to input gives a measure of
(A) proficiency (B) effectiveness (C) productivity (D) operations management (E) quality control
(C) productivity
Which of the following is most commonly used to measure the total productivity of a company?
(A) The ratio between total outputs and total inputs
(B) The ratio between fixed costs and variable costs
(C) The ratio between contribution margin and total revenue
(D) The ratio between the break-even point and total output
(E) The ratio between total inputs and total capital
(A) The ratio between total outputs and total inputs
Which of the following pairs of functions of management are most closely interdependent?
(A) Staffing and organizing (B) Staffing and controlling (C) Planning and leading (D) Planning and controlling (E) Disciplining and recruiting
(D) Planning and controlling
Function of management that involves ensuring that performance does not deviate from standards. Consists of three steps, which include (1) establishing performance standards, (2) comparing actual performance against standards, and (3) taking corrective action when necessary.
(A) Planning
(B) Organizing
(C) Leading
(D) Controlling
(D) Controlling
How we manage the execution of our plans and make sure we stay on target. Requires two things: A GOAL and a FEEDBACK LOOP.
(A) Feedback
(B) Control
(C) Plans
(D) Budget
(B) Control
A key choice in feedback. How much deviation before you react.
(A) Control coupling
(B) Special coupling
(C) Closeness of coupling
(D) Strategy of coupling
(C) Closeness of coupling
When you compare what you budgeted for with how much you actually spent (over/under review).
(A) Planning review
(B) Sales review
(C) Budgetary review
(D) Environment review
(C) Budgetary review
Control/manage an organization’s costs and expenses; money-in, money-out; if it has to do with dollars, it’s probably a
(A) Sales tool
(B) Financial control
(C) Strategic review
(D) Break-even analysis
(B) Financial control
This budgetary tool monitors money in and out.
(A) Break-even analysis
(B) Productivity analysis
(C) Cash flow statement
(D) Balance sheet
(C) Cash flow statement
This budgetary tool provides a snapshot for current conditions.
(A) Break-even analysis
(B) Productivity analysis
(C) Cash flow statement
(D) Balance sheet
(D) Balance sheet
