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OB > Module 3 > Flashcards

Module 3 Flashcards

1
Q

What is personality?

A

the structures and propensities inside people that explain their typical patterns of thought, emotion, and behaviour.

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2
Q

What are cultural values?

A

shared beliefs about desirable end states or modes of conduct in a given culture

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3
Q

What is ability?

A

the relatively stable capabilities people have to perform a particular range of different but related activities (not skills) - what people can do

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4
Q

What are the “Big Five” factors of personality?

A
  1. conscientiousness
  2. agreeableness
  3. neuroticism
  4. openness to experience
  5. extraversion
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5
Q

What taxonomies can be used to describe cultural values?

A
  • individualism-collectivism
  • power distance
  • uncertainty avoidance
  • masculinity-femininity
  • short-term vs. long-term
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6
Q

What are the various types of cognitive ability? (5)

A
  1. Verbal
  2. Quantitative
  3. Reasoning
  4. Spatial
  5. Perceptual
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7
Q

What are various types of emotional ability? (4)

A
  1. Self-awareness
  2. Other awareness
  3. Emotion regulation
  4. Use of emotions
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8
Q

What are the various types of physical ability? (5)

A
  1. Strength
  2. Stamina
  3. Flexibility and coordination
  4. Psychomotor
  5. Sensory
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9
Q

How do individual differences affect job performance and organizational commitment?

A
  • Conscientiousness has a moderate positive effect on performance and commitment.
  • Cognitive ability has a strong positive affect of performance, and a weak affect on commitment
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10
Q

What is job satisfaction?

A

a pleasurable emotional state resulting from the appraisal of one’s job or job experiences

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11
Q

What are values?

A

those things people consciously or subconsciously want to seek or attain

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12
Q

How do values affect job satisfaction?

A

employees are satisfied when their job provides the things they value

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13
Q

What specific facets do employees consider when evaluating their job satisfaction?

A
  1. pay
  2. promotion
  3. supervision
  4. co-worker
  5. the work itself
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14
Q

Which job characteristics can create a sense of satisfaction with the work itself? (5)

A

V - variety
I - identity
S - significance
A - autonomy
F - feedback

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15
Q

What are moods and emotions?

A

moods are states of feeling that are often mild in intensity, last for an extended period of time, and are not explicitly directed at or caused by anything

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16
Q

How can mood and emotions be categorized?

A

moods can be categorized by pleasantness and activation.

17
Q

How does job satisfaction affect job performance and organizational commitment?

A
  • job satisfaction has a moderate positive affect on job performance
  • job satisfaction has a strong positive affect on commitment
18
Q

How does job satisfaction affect life satisfaction?

A

the degree to which employees feel a sense of happiness with their lives in general

19
Q

What steps can organizations take to assess and manage job satisfaction?

A

conduct attitude surveys

20
Q

What trait has the biggest influence on job performance of any of the Big Five?

A

conscientiousness

21
Q

Of the Big Five, what trait is the easiest to judge in zero acquaintance situations?

A

extraversion

22
Q

What are some commonly assessed work values?

A

pay
- high salary
- secure salary
promotions
- frequent promotions
the work itself
- intellectual stimulation
- creative expression
- sense of achievement

23
Q

Which theory argues that job satisfaction depends on whether you perceive that your job supplied the things that you value?

A

value-percept theory

24
Q

What is the concept where employees shape, mould, and redefine their jobs in a proactive way?

A

job crafting

25
Q

What are the three core job characteristics that provide meaningfulness to work?

A

significance, variety, identity

26
Q

What are the key elements of personality? (4)

A
  • relatively stable
  • genetically determined
  • affects attitudes and behaviours
  • can change over time
27
Q

What is the second most important predictor of job performance?

A

Neuroticism / emotionality (negatively related to job performance)

28
Q

What is an important factor (of the Big Five) of a sales job?

A

extraversion

29
Q

What is not necessarily a good personality factor for a manager (but good for other jobs)?

A

agreeableness

30
Q

What is situational strength?

A

the extent to which a situation has clear expectations and rules for how one behaves

31
Q

What is the personality factor that helps to explain people’s behaviour on the basis of what they believe causes the events in their lives

A

external/internal locus of control

OB (6 decks)

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