Mid term Flashcards
Fredrick Taylor was an engineer interested in studying how to best manage people in organizations. He developed an approach that relied heavily on creating jobs that are simple, efficient, and repetitive. What was his management approach called?
scientific management
As a field of study, OB is devoted to what three goals?
Fill in the blanks: the bug 5 personality traits tend to be more significant drivers of behaviour in ___ situations, compared to ___ situations.
weak; strong
According to the transactional theory of stress, when individuals encounter stressors their secondary appraisals center on the issue of:
How can I cope?
In discussing why she feels committed to her job, Anne-Sophie exclaims the following: “I am the only one who knows how to use the data inputting software at my company. My company has been good to me, I can’t bail on them; they would be in such a tough spot without me. I should really stay, at least until they have other employees who are trained in how to use the software.” Based on this information alone, what type of commitment keeps Anne-Sophie at her job?
normative commitment
What type of commitment does the following describe:
strong positive correlation associated with job performance , will most likely go above and beyond (citizenship behvaiour)
affective commitment
What is an example of feedback regarding the job characteristics theory?
Going to the gym - the amount of weight you
You just realized that one of your employees has been taking cleaning supplies home at the end of their shift and using it to clean their personal home. This is against your company’s policies. What is the first step you should follow when addressing this problem?
Talk to them and determine why + if it is intentional
Which of the following is a non-work challenge stressor?
time pressure
role overload
family time demands
negative life events
role ambiguity
family time demands