Module 14 Flashcards
At Google headquarters, there are no individual cubicles and all the offices are the same size. According to Schein (1985), which level of culture does this represent?
Artifacts & symbols
Not…
Basic assumptions
Technology
Shared values
Mod 14 Quiz - Organizational Culture
What is an example of Artifact’s & Symbols?
Who’s theory is this a part of?
At Google headquarters, there are no individual cubicles and all the offices are the same size.
According to Schein (1985) - Artifacts
Symbols come from Trice and Beyer’s 4-categories view. Similar to artifacts, the text also mentioned things like logos.
Mod 14 Quiz - Organizational Culture
New Belgium Brewing Company has developed a culture that fosters innovation, quality product, and social responsibility. This has helped NB become one of the largest microbreweries in the United States. According to Schein, NB’s culture is serving what function?
External adaptation
Internal integration (this is from the competing values model by Quinn and Spreitzer)
Basic Assumptions
Ethnographic inquiry
Mod 14 Quiz - Organizational Culture
Imagine that you are an IO psychologist charged with assessing the culture of WalMart. As you review WalMart’s annual report, you notice that the report continually mentions efforts to keep prices low for consumers. As you review their budgets, you see that WalMart uses the shorted trucking routes to save on gas, uses self-checkouts to reduce employees on payroll, and only restocks their shelves once a week. This is an example of what type of organizational culture assessment?
Content Analysis
Not…
Self-report
Ethnographic
Cognitive Maps
Mod 14 Quiz - Organizational Culture
At the end of each summer, Greg’s company holds a companywide picnic at a park or beach. The CEO invites all the employees and managers and stresses that it is a family friendly event. Each year, at least one person from each department is recognized with an award as “Most productive”or “Most helpful”. In terms of organizational culture, what does the annual company picnic represent?
Rite (a type of ritual in Trice & Beyer’s 4 Category View)
not... Artifact Legend Rite Symbol
Mod 14 Quiz - Organizational Culture
Within the College of Natural Sciences, you are a psychology major, but there are also many specialized areas (like counseling and IO). What type of subculture would the IO faculty and students be considered?
Divisional culture
Departmental culture
Local culture
Elite culture/corporate culture
Mod 14 Quiz - Organizational Culture
What are the four groups of challenges in changing an organization’s culture?
content
process
contextual
organizational
Byrne 429
Describe content challenges to organizational change.
Content challenges refer to the substance of the organizational change effort, such as the strategy for modification or focus of change (the goal)
Byrne 429
Describe process challenges to organizational change.
Related to change management, which includes handling resistance, addressing existing group norms, communicating the change and readying the organization for change
Byrne 429
Describe contextual challenges to organizational change.
Contextual challenges comprise the social, environmental, industry or societal conditions under which the organization operates that may influence how the culture is molded and how receptive employees might be to the desired change.
These challenges might include regulatory compliance policies proposed by an outside governmental agency that require the organization to change in response (worker safety, pollution)
Byrne 429
Define organizational challenges to cultural change.
Organizational challenges refer to feature of the organization itself, such as structure (layers of management, board of executives, founder) or history.
Byrne 429
If you are interested in applying to work at an organization, what would help you understand what the culture is like there?
a. Reading through their policies and procedures
b. Visiting the organization to see how people’s offices and work spaces are arranged.
c. looking at the company’s mission and values statement.
d. Asking current employees about their benefits and other ways they are rewarded and recognized.
All of these could give you insight into how the organization operates and what it’s like to work there.
Answer a would give you clues about the organizational climate, which is related to, but different from the organization’s overall culture.
What is organizational climate?
It refers to the day-to-day procedures, policies, routines, and rewards that people experience regularly while working every day.
What is organizational culture?
Organizational culture refers to how individuals in organizations experience and make sense of their work environment, and what components go into creating a shared organizational experience.
What theory forms the basis of Process Consulting?
Theories forming the foundation of process consulting include self-determination theory.
