MIS 578 Chapter 15: Finishing the Project Flashcards
Verify Scope
This is the process of formalizing acceptance of the completed project deliverables. Verifying
scope can be accomplished by comparing promises made in the charter, WBS, and schedule to
what was actually delivered. Project managers need to obtain approval from their customers
that the project is complete to their satisfaction. This is the transition from executing to closing
the project
Close Procurements
Terminate projects early
Projects terminated before successful conclusion are stopped by mutual agreement, for default,
or for convenience of the customer.
Mutual Agreement
When both parties agree to stop a negotiated settlement takes place.
Terminations for default
This is when cost, schedule, or performance is not satisfactory or the customer has lost
confidence that the contractor can deliver.
Terminations for convenience of buyer
This is for the buyer’s convenience – often due to changing conditions. It often requires a
payment to the contractor
Close Project
The remainder of the chapter deals with issues included in successfully finishing a project.
Write transition plan
Project teams need to remember the reason for their project is someone (a customer or
user) wishes to use the resulting project deliverables to accomplish their desires. The transition
plan includes whatever actions are needed to help the customer be successful using the project
deliverables.
Knowledge management
This helps the parent organization improve. It pertains to the fourth area of the balanced
scorecard – growth and innovation.
Capture lessons learned
Identifying what worked well and what worked poorly helps future projects.
Disseminate and use lessons Learned
This is the key to knowledge management. Lessons that are captured but not used are of little
value. Finding administratively easy ways to “close the loop” helps an organization improve
rapidly.
Create the closeout report
This formal report is a summary of the project’s original justification, ultimate status, and
lessons learned.
Post-Project Activities
Reassign workers
Dealing promptly, openly, and ethically with workers will enable them to prosper on their next
assignment and make it easier to recruit for the next project.
Celebrate success and reward participants
Celebrations energize and reward workers and provide a transition from the project.
Provide ongoing support
The ultimate goal of a project is to provide results to capable customers so they will be
successful and tell others how good we are. This frequently requires support after the project is
complete.
Ensure project benefits are realized
This may include following up with customers weeks or months after the project
to ensure the deliverables are serving their purpose and the customers are
successful.
Using MS Project 2019 for Project Closure
Complete the schedule to maximize future usefulness
Archive the schedule for use as a template or “starter” file
You are the project manager on a software project. A critical bug was discovered in the software by the QA
team. You meet with the experts and determine a workaround for this bug to keep the project on track.
Which process were you performing to make this determination?
A. Testing
B. Plan quality
C. Plan risk responses
D. Perform quality control
D
