Mini Exam Flashcards
1
Q
Benefits management plan?
A
Describing what the benefit is
Creating a schedule for when the benefit will be delivered
Identifying who owns the benefits
Defining the metric used to measure the benefit and what the baseline will be
Listing the assumptions and risks associated with achieving the benefit
2
Q
What is COQ - Cost of Quality?
A
Is a technique that measures all costs related to the quality and the lack thereof. Refers to the entire lifecycle of the product created by a project. Represents the investment in quality (conformance cost) and in prevention of failure (non-conformance costs).