Military Problem Solving Flashcards

Identify the seven steps of the problem solving process; proper application.

1
Q

A ______ is an issue or obstacle that makes it difficult to achieve a desired goal or end state.

A

Problem

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2
Q

A _____ _______ problem is easy to identify, required information is available, and methods to solve them are “somewhat obvious”

A

Well-Structured

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3
Q

______ _______ problems are more interactively complex than well-structured problems.

A

medium-structured

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4
Q

____ _______ problems are complex, nonlinear, and dynamic.

A

Ill-structured

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5
Q

T or F; Not all problems require lengthy analysis.

A

True

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6
Q

The key to understanding situations, finding causes, arriving at justifiable conclusions, making good judgments and learning from experience.

A

Critical Reasoning

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7
Q

When a leader/individual applies imagination. Innovative thinking that leads to new insights.

A

Creative Thinking

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8
Q

Seven steps to problem solving

A
1 Gather information and Knowledge
2 Identify the problem
3 Develop criteria
4 Generate possible solutions
5 Analyze possible solutions
6 Compare possible solutions
7 Make and implement the decision
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9
Q

During the step of gathering information and knowledge you…

A

Gather Facts, Make assumptions and form opinions; you then organize this information.

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10
Q

When you attempt to identify a problem you…

A

Seek to identify ‘its’ root cause; 5 W’s, Draft a problem statement, redefine the problem and Update facts and assumptions.

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11
Q

The _____ _____ clearly describes the problem to be solved.

A

Problem Statement

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12
Q

Screening Criteria for solutions

A
Is it Suitable?
Is it Feasible
Is it acceptable
Is it distinguishable
Is it complete
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13
Q

The five elements of Evaluation Criteria

A
Short title (criterion name)
Definition
Unit of Measure
Benchmark
Formula
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14
Q

When developing General Possible Solutions….

A

always make sure to develop several alternatives to solve the problem.

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15
Q

Summarize solutions in _____, ______ or ____

A

writing, sketches or both

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16
Q

Leaders us _____ _____ and ______ to analyze possible solutions.

A

Screening criteria and Benchmarks.

17
Q

_______ may hinder identification of alternate solutions to a problem

A

Roadblocks

18
Q

Examples of some roadblocks to problem solving…

A

Fear of Failure, Tunnel vision, Over seriousness, Over certainty, Binding customs, Fear of the unknown,
Command pressure, Failure to properly identify the problem, Failure to talk to others who have dealt with the same problem, Lack of adequate information to make valid assumptions, Not identifying all of the players, Not specifying the desired end state.