Military Problem Solving Flashcards
A ___ is an issue or obstacle that makes it difficult to achieve a desired goal or end state.
problem
What are the 3 types of problems?
- Well-structured- math
- Medium- structured- how to conduct defense, tire-blowout
- Ill-structured- WOCS
What two terms are often associated with problem solving?
- Critical reasoning- problem solving
2. Creative thinking- outside the box
What are the 7 steps of the Problem Solving process?
- gather information and knowledge (continually)
- Identify the problem
- Develop criteria
- Generate possible solutions
- Analyze possible solutions
- Compare possible solutions
- Make and implement the decision
Facts, Assumptions, Interests and Organizing Information are part of which step?
- Gather information and knowledge
When identifying a problem, leaders actively seek to identify its ___ , not merely the symptoms on the surface.
root cause
What step contains the who, what, when, where and why?
- Identify the problem
A ___ is a standard, rule or test by which something can be judged.
criterion
Which step involves Screening and Evaluating criteria?
- Develop criteria
Generating multiple options is a part of which step?
- Develop possible solutions
leaders ___ to determine merits and drawbacks
- Analyze Possible Solutions
Which step commonly uses a Decision Matrix?
- Compare Possible Solutions
part of ___ involves persuading the audience that it is correct
- Make and Implement the Decision
What are 12 Roadblocks to Problem Solving?
- Fear of failure
- Tunnel vision
- Over seriousness
- Over certainty
- Binding customs- we have always done it this way
- Fear of the unknown
- Command pressure
- Failure to properly identify the problem
- Failure to talk to others who have dealt with it
- Lack of adequate information
- Not identifying all the players
- Not specifying the desired end state
