C103 - Communicate Effectively

Question 1

What percentage of communication is unspoken?

Answer 1

65%

Question 2

Nonverbal and verbal cues

Answer 2

Eye contact, tone of voice, expression, volume and nonverbal gestures

Question 3

Types of Symbolic Communications

Answer 3

Clothing
Hair style
Jewelry or lack of
Cosmetics/makeup
Make/type of car
Location of one's house

Question 4

___________ often defined as the process of transferring information from one person to another.

Answer 4

Communication

Question 5

Three basic elements of communication.

Answer 5

Sender
Message transmitted
Receiver

Question 6

As a military leader, when do you qualify as the “Sender”.

Answer 6

When issuing orders or instructions to subordinates

Question 7

T or F: Communication is a constant two-way interchange of feelings, ideas and values between the sender and receiver.

Answer 7

True

Question 8

Communication barriers act as ______ through which the message passes.

Answer 8

Filters

Question 9

Ways to minimize communication breakdown (6)

Answer 9

Organize the message
Sensitive to the feelings/reactions of receivers
Choose the time and place based on message
Choose the appropriate communication medium
Be results-oriented and aware of goals of discussion
Respond appropriately

Question 10

ADRP 6-22 lists the ______ ______ _______

Answer 10

Core Leadership Competencies

Question 11

Active listening requires the….

Answer 11

deepest levels of concentration, attention and mental/emotional processing of information

Question 12

Universal intellectual standards and questions to consider when “Developing your communication”

Answer 12

Accuracy
Precision
Relevance
Depth
Breadth
Logic
Significance