MIDTERM PART 3 Flashcards
The voluntary or involuntary loss of an employee, with the organization’s intent to fill the position vacancy. Turnover can be caused by similar reasons as attrition, but turnover is usually viewed negatively and as a burden for employers.
3% in healthcare
Staff turnover
Entry level do not need resume but professional level positions do
True
Can responsibility be delegated?
You cannot delegate responsibility. You can delegate authority.
What are the Human Resource Tools?
Staffing Structures and Work Scheduling
Position (Job) Descriptions
Performance Standards
Policies and Procedures
- Based on when employees are needed to provide the services they are responsible to deliver within the organizatio
- Arrangement of staff positions within an organization
- Work schedules to ensure that there is adequate coverage and staff to complete the required work
o Many HIM departments are open 24/7.
o Space is consideration
o Staff preferences - Need written policies and procedures to explain these requirements
Work schedule
Describes how work is to be done and how policies are to be carried out
§ Instructions that ensure high quality, consistent outcomes for tasks done.. Especially when more than one person is involved
Procedures
What employees are covered under FLSA?
covers minimum wage, overtime, child labor restrictions, equal pay for equal work regardless of sex
Federal regulations specify exemptions for a number of employees
Exempt - paid a salary per pay period
Nonexempt - paid hourly wage
Modification of the point method that numerically measures the levels of three major compensable factors: The know-how, problem-solving, and accountability requirements of each job
Hay Method
Obtain information from the applicant about his or her past work history and future goals
§ Give information to the applicant about the organization’s mission and goals and the nature of the employment opportunity
§ Evaluate the applicant’s work experience, attitude, and personality as a potential fit for the organization
§ Give the applicant an opportunity to evaluate the organization as a potential fit for his/her current and future employment goals
Purpose of interviewing
define the steps an employee can follow to seek resolution of a disagreement they have with management on a job-related issue.
§ A complaint becomes a grievance when it has been documented in writing and brought to the attention of management or union representatives. At that point the formal grievance procedure is put in motion.
Grievance procedures
the processes will typically involve the employee, union representatives and members of the employer’s management team.
Union Grievance Procedures
not having or involving membership in a labor union
Nonunion Grievance Procedures
