micro (accommodation and food and beverage) Flashcards
accommodations provide the tourist with food. The food may or may not be included in the hotel’s price. Catering comes in different shapes and sizes and in different amounts. The half-board usually means that tourists will be given breakfast and dinner as part of their hotel package.
Catered Accommodation
Some of the most common types of accommodation that can be classified as catered
Hotels
Bed and Breakfast
Pensions
Health Spa
Chalets
Youth Hostels
Catered accommodation is generally associated with several facilities, including the following facilities
room
reception
restaurant and bar
housekeeping
leisure facilities
gym or health club
conference and business facilities
entertainment.
These are the most traditional and common types of accommodation. _____ can be large or small. They can be independently owned businesses or part of a hotel chain. _____ may be part of a holiday resort.
Hotels
is a form of accommodation that provides a bed for the night and breakfast the next day, which originated in Europe. It was only in the 1970s that the idea was brought to the United States, where the retired and semiretired people with large houses have contributed much to the growth of these establishments.
Bed and Breakfast
In contrast to bed and breakfasts, more usual in the United States, pensions typically offer breakfast, lunch, dinner, and sometimes even tea. Rather than paying for the room and each meal separately, guests select a plan comprising overnight accommodation, breakfast, lunch, and dinner.
Pensions
It is a recreational tourist establishment operating as a resort, which provides accommodation, social/recreational activities, and facilities. It includes services related to health, fitness, relaxation, and a healthy and nutritional diet meal.
Health Spa
are typically found in ski/mountain resorts and can come on a self-catering or catered basis. Often, they are available with a personal chef.
_____ are great for tourists traveling in a group.
____ come in different sizes and can fit different numbers of people.
Chalets
It includes types of accommodation that do not offer food
Self-catered and Non-catered Accommodation
These accommodations are designed to suit the needs of those on a budget and appeal primarily to young travelers. These provide dormitory-style accommodation with shared rooms, bunk beds, and other basic amenities such as a food pantry perfect for group tours and educational trips.
Youth Hostels
offer cooking facilities, such as a small kitchen and cooking equipment
Self-catered accommodations
is likely a room-only accommodation with no cooking facilities.
Non- catered accommodation
most common self-catered or non-catered types of accommodation:
Motels
Apartments
Apartels
Time-sharing
Cottages
Boats
Static or Touring Motorhomes
These are popular self-catering accommodation options found in many areas but are most common in built-up areas like towns, cities, and busy resorts. These can be large or small and range from short-term to long-term contracts.
Apartments
These are also known as motor hotels. These are often found along busy highways with parking spaces and offer simple room-only accommodation with simple cooking facilities.
Motels
These offer a combination of the services in a typical hotel with the facilities associated with an apartment. These are particularly leased to tourists and travelers on a long-term basis
Apartels
It is a more current unique type of accommodation that is popular during holidays. It is a property with divided ownership or use rights, typically in vacation lodging or condominium units. A part-owner can stay for an allotted period
Time-sharing
These are typically small and cozy houses classed as old or traditional, providing tourists the opportunity for a home away from home experience. Guests can usually cook, do laundry, and watch TV as they would in their own homes.
Cottages
These do not refer to cruise tourism but are more like hiring a private boat and sleeping on it. There are many different boats, from yachts to canal boats to houseboats.
Boats
These vehicles enable people to travel by day and sleep by night. Some motorhomes are the size of small vans, with limited facilities and functions. Other motorhomes are large recreational vehicles (RVs) that come with modern convenience, including a kitchen and bathroom.
Static or Touring Motorhomes
is often one of the cheapest types of accommodation, especially when travelers own a tent. All they need is to pay for the spot on a campsite (or find a place where camping is for free).
Camping Tents, Yurts, Tepees
are classified according to their quality ranking, size or number of rooms, level of service, location, and clientele.
Hotels
According to Quality Ranking – The star bands for hotels, resorts, and apartment hotels are as follows
one star
two star
three star
four star
five star
These enterprises appeal to budget-minded travelers. These offer a limited range of facilities and services.
One Star
These enterprises appeal to tourists seeking more than basic accommodation. These offer expanded facilities and a higher level of comfort.
Two Star
These enterprises offer a very good level of accommodation. There are more spacious public areas, higher quality facilities, and a greater range of services.
Three Star
These enterprises are upscale in all areas. Accommodation is refined and stylish. Service is responsive, often including an extensive array of facilities.
Four Star
These enterprises reflect the characteristics of luxury and sophistication. The facilities are world-class in every manner, and the meticulous service exceeds all guest expectations.
Five Star
According to Size or Number of Rooms
Small hotels
Medium hotels
Medium-large hotels
Large hotels
These are hotels with under 200 rooms.
Small hotels
These are hotels with 200 to 399 rooms.
Medium hotels
These are hotels with 400 to 700 rooms
Medium-large hotels
These are hotels with more than 700 rooms.
Large hotels
These are also called luxury hotels. They target top business executives, entertainment celebrities, high-ranking political figures, and wealthy clientele as their primary markets. They provide upscale restaurants and lounges, valet, concierge services, and private dining facilities.
World-class Service
According to Level of Service. Hotels can also be classified according to the levels of service they provide:
World-class Service
Mid-Range Service
Budget/Limited-Service
Hotels offering mid-range service appeal to the largest segment of the traveling public. Hotels of this kind do not provide elaborate service and adequate staffing as luxury hotels.
Mid-Range Service
These hotels provide clean, comfortable, safe, and inexpensive rooms that meet guests’ basic needs. Budget hotels appeal primarily to budget-minded travelers who want a room with minimum services and amenities required for a comfortable stay without unnecessarily paying additional costs for services.
Budget/Limited-Service
Location and Clientele – Another means of classifying hotels is by their location and target market.
Business Hotels
Convention Hotels
Resort Hotels
Suite Hotels
Extended Stay Hotels
Airport Hotels
Serviced Apartments
Timeshare/Vacation Rentals
City Hotels
Suburban Hotels
These are the largest hotel types primarily catering to business travelers and are usually located in downtown or business districts.
Business Hotels
These are the fastest-growing segments of the hotel industry. Suite hotels have a living room and a separate bedroom.
Suite Hotels
These hotels focus on meetings and conferences and overnight accommodation for meeting attendees.
Convention Hotels
These are usually located in mountains, islands, or other exotic locations away from cities.
Resort Hotels
These are somewhat similar to suite hotels but usually offer kitchen amenities in the room. These hotels are for long-stayers.
Extended Stay Hotels
These hotels typically target business clientele, airline passengers with overnight travel layovers or canceled flights, and airline crew or staff.
Airport Hotels
These are also called residential hotels. They provide long-term or permanent accommodation for guests.
Serviced Apartments
These are sometimes referred to as “vacation-interval” hotels.
Timeshare/Vacation Rentals
These are used by business travelers and tourists alike. Often, the tourists require a hotel in the city’s center, convenient for sightseeing, and not necessarily expensive.
City Hotels
More and more properties are located in the suburbs because of real estate prices and the population migration from downtown areas.
Suburban Hotels
Foodservice can be classified into two (2)
commercial foodservice establishments
non-commercial foodservice establishments
These are organizations where customers’ eating and drinking needs are provided and profits are made.
Commercial Foodservice Establishments
which comprise operations whose primary business is food and beverage
commercial foodservice establishments
where food and beverages are served but are not their primary business (Gcadmin, 2020).
non-commercial foodservice establishments
These have a formal atmosphere, food with expensive prices, and a menu exclusively created by a chef and professional staff that provides a quality service.
Fine Dining Restaurants
Also known as fast-food restaurants, these offer low price point items on their menus to be served quickly.
Quick-Service Restaurants (QSRs)
These are a blend of fine dining and fast food dining, which serve moderately-priced food in a more casual atmosphere. These have a friendlier and more informal atmosphere. The key difference between fine and casual dining is the atmosphere and ambiance.
Upscale Casual Restaurants
These typically reflect the owner’s cultural identity. This sector’s growth and changing nature reflect the acceptance of various ethnic food items within communities.
Ethnic Restaurants
These are also known as coffee shops. Their primary purpose is to offer hot beverages. These can be individually owned or part of a chain like Starbucks. Most cafés serve either light meals or snacks to accompany their beverages.
Cafés
These are characterized by a long table or counter on which a variety of food is attractively displayed. It was established on a completely self-serve basis that is usually an “all you can eat” hot and cold food for one price.
Buffet Restaurants
These are catered events where customers typically eat simultaneously, unlike restaurant customers who are served individually or in small groups.
Catering and Banqueting
These foodservice operations can be found in hospitals, healthcare facilities, schools, and military or government installations. Providing food and beverages is not the number one goal for these entities, but a secondary goal offered to support their main purpose
Non-commercial Foodservice Establishments
