Mentoring Feedback Flashcards
Brittny
○ Know that you’re building your team - be patient, it takes time, be ready for that journey
○ Desire, patience - you’re coaching a human being
○ Communicate that you can’t be everything to everyone, and want feedback
§ I will mold myself into the leader you need to be
○ Know your leadership brand - how do you want to be seen
§ Someone that inspires for potential
□ Fair, thoughtful
□ Trusted
□ Transparent, open door
□ Connector - collaborative
□ Kind and warm
□ Will always do the right thing - prioritize, or integrity
○ Forecasting
§ Ask a lot of questions to assess validity
§ Weigh context to the person
§ Weigh by time and close rates
○ New hire
§ Set digestible goals - first growth deal in Q1
Hiring
Use standards and guidelines, prep questions, think of the skills you need, be absolutely in love with the talent
How has Alexis given me opportunities to lead?
Regular “peeks under the tent”
○ 1:1 coaching
○ Joining calls
○ AMX
○ Onboarding new hires - Erin, Ryan, Nick
Team calls- having a presence
Hans
○ Define what you want to be known for
○ Get to know your team
○ Don’t hire anyone you’re not crazy about
○ Less is more
Be patient and care about their success
Kim D
○ Mentally prepare yourself for winning through others who may not be as motivated as you
○ Use PACT - assess quality of what we’re chasing
Scott S
○ Know their why, their personal currency
Your why is them
Seth
○ Be ok doing the not fun stuff too
Lauren B
○ Use the data
○ Use the parameters for how we define talent
§ Prepare for your interviews
○ Get in line
○ Leading at scale is also managing up
○ Performance
§ Constant contribution
§ Prioritize your focus
Zak
○ Build a culture people can rally behind - what’s the theme
○ Focus on your role as someone to remove barriers
○ Let’s partner together - things you can teach me and ways I can support and coach you
○ Let them fall safely
§ Learn through experience - don’t always save them
○ Leverage data to eliminate bias
○ Ask for feedback from the team
§ Here is where I am supporting - is this what you need?
○ Determine things programmatically you need to drive success
Chad
○ Be consistent
○ Share what works
○ Don’t reinvent the wheel - food tastes great, follow the recipe
§ Do things at scale (e.g. RLC)
○ Assess pipeline as indicator of outcome
○ Commanding a conversation in a difficult situation
○ When to push
§ Make sure we are consistently doing the right things year-round
§ Inputs every month that matter for the year
○ Help them focus - if you had to get $100k tomorrow, where would you go
§ How are we going to do that?
○ Control the inputs - focus on that consistently
○ Coaching and seeing business challenges/opportunities
○ Calm, level headed
○ Need to be consistent and have repetition, but not allow for dullness
○ Do your people know what’s expected of them - don’t lead from the back of the boat
§ Focused and few
○ Have radical candor
○ Know your people, leverage data, use proven practices
○ Over index on consistency
Alex
○ Let people find their own way
○ Assume positive intent
○ Allow people space to be frustrated then help them move forward - put an emotional boundary up
○ What are you playing for? What motivates you?
I know what you’re capable of - is this your best? I am rooting for you
Abby
○ Q1 is tough and you need to be thoughtful - everything takes a bit longer
○ Loves it, but its more mentally taxing -you’re a bit more tired at the end of the week
§ Giving your energy
§ Important to fill your cup
○ Be mindful on how you stack your calendar
○ Focus on them and their goal and building the team
§ Your number will come by default
○ Keep them focused on the daily wins
§ Doing the right things every day, the wins will follow
○ Be thoughtful of when to push
○ Defined role - where is the noise? I need to know it so I can help get rid of it
○ Prep for meetings like you would prep for clients
Coaching deals
Do they know based on that stage what they need to accomplish? What questions to solve for? Do the slides deliver that.
Also try to ensure comfort.
