Measurement and Quality

Question 1

Cycle time chart

Answer 1

average cycle time of the work items completed, measuring the period from the time a team starts a task until the time it is completed

Question 2

Throughput chart

Answer 2

shows the accepted deliverables over time

Question 3

Velocity chart

Answer 3

tracks the rate at which the deliverables are produced; validated; and accepted

Question 4

Cycle Time

Answer 4

Refers to the period from the time a team starts a task until the time it is completed
(not measuring from the time from when task is requested/ordered)

Question 5

Lead Time

Answer 5

In work completion/flow measurement, refers to the period from the time the team places a task on the board until delivery. Because the order of the items in the Ready column can be changed, this can be unpredictable

Question 6

Lag

Answer 6

In dependencies, refers to the amount of time whereby a successor activity will be delayed with respect to a preceding activity on the critical path.

Question 7

Lead

Answer 7

In dependencies, refers to the amount of time whereby a successor activity can be advanced (started) with respect to predecessor activity.

Question 8

Story points

Answer 8

a common unitless measure used in relative estimating

Question 9

Appraisal costs

Answer 9

Costs incurred to determine the degree of conformance to quality requirements.
[PMBOK® Guide 7th edition, Page 88] (Domain: Process, Task 7)

Question 10

Multipoint estimating

Answer 10

Estimating technique that assesses cost or duration by applying an average or weighted average of optimistic or pessimistic, and most likely estimates when there is uncertainty with the individual activity estimates.
[PMBOK® Guide 7th edition, Page 178] (Domain: Process, Task 5)

Question 11

Cost of Conformance

Answer 11

The money spent during a project to avoid failures.
Cost of Conformance includes: prevention costs that build a quality product, and appraisal costs that assess the quality.

Question 12

Cost of Non-Conformance

Answer 12

The money spent after a project is complete because of failures. This includes internal and external failure costs.

Question 13

Cost of Quality (CoQ)

Answer 13

All costs incurred over the life of the product by investment in, 1) preventing nonconformance to requirements, 2) appraisal of the product or service for conformance to requirements, and, 3) costs associated with failure to meet requirements.
[PMBOK® Guide 7th edition, Page 175] (Domain: Process, Task 7)

Question 14

Prevention

Answer 14

A concept in quality management that indicates that quality cannot be inspected into a product but should be planned for from the start to avoid problems. Prevention costs include investments in training and equipment.

Question 15

Appraisal costs

Answer 15

Part of the Cost of Conformance to achieve quality by planning it into the process. Appraisal costs include effort for testing, losses due to destructive testing, and inspections.
Appraisal costs are incurred to determine the degree of conformance to quality requirements.
[PMBOK® Guide 7th edition, Page 88] (Domain: Process, Task 7)

Question 16

What are the 8 project performance domains:

Answer 16

• Stakeholders
• Team
• Development Approach and Life Cycle
• Planning
• Project Work
• Delivery
• Measurement
• Uncertainty

Question 17

A project manager in a seller organization discovered that certain deliverables had been delivered to the buyer without undergoing proper testing. Recalling the deliverables will result in a cost overrun on the project. What should the project manager do in such a case?

Answer 17

Recall the deliverables even though there will be a cost overrun. It is the project manager’s primary responsibility to ensure that deliverables are tested and have gone through the process outlined in the project management plan.